ServiceNow Online Training

5/5

Infibee Technologies offers India’s No.1 ServiceNow Online Training with globally recognized certification and 100% placement guidance.

Build a successful career with our industry-focused ServiceNow Online Course, guided by 12+ years of real-world industry experience. Our comprehensive training includes hands-on mock projects, real-time ServiceNow implementation projects, resume preparation, interview preparation, placement training, affordable course fees, and lifetime access to recorded live class sessions.

Join our ServiceNow Online Training Institute and ignite your future with high-paying jobs in top MNC companies.

Other Related ServiceNow Courses:

ServiceNow Developer Online Training

ServiceNow Admin and Developer Online Training

ServiceNow Admin Online Training

 

Live Online :

25 hrs of E-Learning Videos
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ServiceNow Online Course Overview

Infibee’s ServiceNow Online Course is designed to provide comprehensive training in the ServiceNow platform, so learners can gradually build solid in IT Service Management (ITSM), workflow automation, application development, platform administration and enterprise digital transformation. The course goes through ServiceNow Administration, ITSM modules, Incident Management, Change Management, Service Catalog, CMDB, plus Flow Designer, Business Rules, Client Scripts, integrations, reporting and real-time project implementation.

ServiceNow is a leading cloud based enterprise platform, helps organizations automate workflows and make service delivery and streamline business operations across IT, but HR, Customer Service, Security Operations and Asset Management. It enables organizations can push up productivity, cut down operational costs and support better employee experiences and customer experiences. This ServiceNow Online Course supports learners with practical learning through live instructor-led sessions, plus hands-on labs, assignments and implementation projects.

This course helps both fresh graduates and working professionals, pick up skills that are actually aligned to what industry expects and those skills are commonly valued by global organizations. ServiceNow professionals are still highly requested across IT Services, Banking, Healthcare, Manufacturing, Retail, Telecommunications, Insurance, Government and Consulting. Since many enterprises keep adopting cloud technologies and workflow automation, the future scope for ServiceNow with good career paths ServiceNow Administrator, ServiceNow Developer, ITSM Consultant, Implementation Specialist, Platform Engineer, Technical Consultant and Solution Architect.

ServiceNow Course Topics Covered Applications of ServiceNow Online Course Tools Used
Introduction to ServiceNow IT Service Management (ITSM) ServiceNow Platform
User Administration Workflow Automation ServiceNow Studio
Incident & Problem Management Enterprise Service Management Flow Designer
Change & Release Management HR Service Delivery IntegrationHub
Service Catalog Customer Service Management Service Catalog
CMDB Management Asset Management CMDB
Business Rules & Client Scripts Process Automation Script Includes
REST & SOAP Integrations Third-Party Integrations REST API Explorer
Reports & Dashboards Business Analytics Performance Analytics
Real-Time Projects Digital Transformation ServiceNow Instance

Why Choose Infibee Technologies for a ServiceNow Online Course?

  • 12+ Years of Industry Experienced Trainers
  • Updated Industry-Based Curriculum
  • Real-Time Project Exposure
  • Practical Hands-on Lab Sessions
  • Official Certification Guidance
  • Classroom, Online & Corporate Training
  • Flexible Weekday & Weekend Batches
  • Affordable Course Fees
  • Resume Preparation
  • Mock Interviews
  • Placement Assistance
  • Lifetime Access to Learning Materials

Best ServiceNow Online Training – Get Certified with Infibee Technologies

Infibee Technologies is one of leading ServiceNow online training institutes, we do provide comprehensive training that is more industry focused for students, fresh graduates, software professionals system administrators, developers and IT professionals. Our curriculum covers every major aspect of the ServiceNow platform, IT Service Management (ITSM), Service Catalog, CMDB, Incident Management, Change Management, Flow Designer, Integration Hub, Reporting, Business Rules, Client Scripts, Security, Application Development and Workflow Automation.

Our trainers have 12+ years of industry experience, mainly implementing enterprise ServiceNow solutions for global organizations. Their practical knowledge enables learners get practical knowledge enables learners to understand real-world implementation scenarios, follow best practices, use troubleshooting techniques and understand enterprise deployment methodologies.

Our teaching approach blends instructor driven online meetings, hands-on labs and assignments, plus live demos and then some project based learning, case studies and help with certification. We run mock interviews and in general the whole path is guided step by step. Also each student gets individualized mentoring throughout the training journey.

Our teaching approach mixes instructor-led online sessions, practical labs, assignments and live demonstrations, plus project-based learning and case studies with certification guidance and mock interviews. Throughout the whole training journey every student gets personalized mentoring, genuinely hands-on support. We offer affordable course fees with flexible learning schedules such as weekday, weekend, fast-track and corporate training programs. Whether you are a beginner or already an experienced professional, our online training is arranged to fit your learning needs.

Infibee Technologies also provides comprehensive placement support, resume building, interview readiness, career counseling, and technical mentoring. We have already placed more than 500 students in leading MNCs and top software companies. Join Infibee Technologies and get real, practical ServiceNow. earn globally recognized certifications across the globe, plus you can shape a rewarding career in fastest growing enterprise cloud platforms.

Certification Providing

Students receive an Infibee Technologies Course Completion Certificate with expert guidance for official ServiceNow global certifications, improving technical expertise, interview confidence, practical implementation skills, and worldwide career opportunities.

Modes of ServiceNow Training at Infibee Technologies

  • Live Online Training
  • Classroom Training
  • Corporate Training
  • Weekend Batches
  • Weekday Batches
  • Fast Track Training
  • One-to-One Training

Global Certifications Available for ServiceNow Training

S.No Certification Code Approximate Cost (INR) Certification Expiry
1 ServiceNow Certified System Administrator (CSA) ₹24,000–₹30,000 Valid for current ServiceNow release (Annual maintenance recommended)
2 ServiceNow Certified Application Developer (CAD) ₹24,000–₹30,000 Valid for current ServiceNow release
3 ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) ₹24,000–₹32,000 Valid for current ServiceNow release
4 ServiceNow Certified Implementation Specialist – HRSD ₹24,000–₹32,000 Valid for current ServiceNow release
5 ServiceNow Certified Implementation Specialist – CSM ₹24,000–₹32,000 Valid for current ServiceNow release

Who Can Join?

  • BE/B.Tech Graduates
  • MCA/BCA Students
  • Software Developers
  • System Administrators
  • IT Support Engineers
  • Service Desk Professionals
  • Cloud Professionals
  • Fresh Graduates
  • Working Professionals
  • Project Managers
  • Business Analysts
  • Anyone interested in ServiceNow Technology
Experience Job Role Average Salary (LPA)
Freshers (0–3 Years) ServiceNow Administrator Trainee ₹4–6 LPA
Junior ServiceNow Developer ₹5–7 LPA
ServiceNow Support Engineer ₹5–8 LPA
ITSM Associate ₹5–7.5 LPA
Mid-Level (4–8 Years) ServiceNow Developer ₹8–15 LPA
ServiceNow Administrator ₹8–14 LPA
ServiceNow Technical Consultant ₹10–18 LPA
ServiceNow Implementation Consultant ₹12–18 LPA
Senior (9+ Years) ServiceNow Solution Architect ₹20–35 LPA
Enterprise ServiceNow Consultant ₹22–38 LPA
ServiceNow Platform Manager ₹20–32 LPA
Specialized Roles ServiceNow Security Specialist ₹10–16 LPA
ServiceNow Integration Specialist ₹12–18 LPA
ServiceNow Platform Expert ₹15–25 LPA

Who’s Hiring Advanced ServiceNow Professionals?

  • Accenture
  • IBM
  • Deloitte
  • Infosys
  • Tata Consultancy Services (TCS)
  • Cognizant
  • Capgemini
  • Wipro
  • HCL Technologies
  • Tech Mahindra
  • EY
  • PwC
  • DXC Technology
  • LTIMindtree
  • NTT DATA

Can I Study for a ServiceNow Course in Other Locations?

Yes! Infibee Technologies offers ServiceNow Training across major cities including:

With expert mentors, practical training, real-time project exposure, certification guidance, and placement support, Infibee Technologies remains one of the preferred destinations for ServiceNow aspirants across India.

How to Register for the ServiceNow Course at Infibee Technologies?

Step 1: Register for a Free Demo

  • Visit our official website and submit the enquiry form.
  • Attend a free demo session to understand our teaching methodology.
  • Interact with trainers and explore the complete curriculum.

Step 2: Select Your Training Mode

  • Choose between Online, Classroom, or Corporate Training.
  • Select your preferred batch schedule.
  • Complete the enrollment process.

Step 3: Start Your ServiceNow Journey

  • Learn from certified industry experts.
  • Work on real-time implementation projects.
  • Complete practical assignments and case studies.
  • Prepare for official ServiceNow certification.

Step 4: Get Certified & Launch Your Career

  • Successfully complete the course and receive the Infibee Technologies Course Completion Certificate.
  • Prepare for globally recognized ServiceNow certifications with expert guidance.
  • Participate in mock interviews, resume preparation, and placement assistance.
  • Start your career as a ServiceNow Administrator, ServiceNow Developer, ITSM Consultant, Platform Engineer, Implementation Specialist, or Solution Architect.

Enroll Today: Unlock Your ServiceNow Online Training Potential!

Join our interactive ServiceNow Online Classes today to gain industry-ready ServiceNow skills and unlock rewarding career opportunities with leading IT service providers, consulting firms, top MNCs, and global enterprises.

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Why People Choose Infibee ?

Upcoming ServiceNow Batches

24-08-2026
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
26-08-2026
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
28-08-2026
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

ServiceNow Course Syllabus

Join our Best ServiceNow Online Course ! Covering foundational ServiceNow concepts, IT service management processes, automation scripting, and advanced topics like integration and reporting. Engage in hands-on projects guided by industry experts, gaining practical experience to manage IT services effectively in this evolving tech landscape. Unlock your potential in ServiceNow with our tailored syllabus designed to propel your career forward in IT service management.

 

  • Introduction to ITSM
  • Incident Management
  • Problem Management and change management
  • Service Request Management
  • Configuration Management Database
  • SLA’s and OLA’s
  • Tool Introduction
  • Current Competitors
  • Releases
  • User Licenses
  • Using Wiki and Community
  • Customizing Home Pages
  • Form Layouts and list layouts
  • Adding Users to Groups
  • Granting Roles to Users
  • Introducing Applications and Modules
  • Creation of tables and Modules Group
  • Creating tickets and raising Requests
  • Creating SLA’s
  • Performance Metrics
  • Perform core configuration tasks
  • Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
  • Add users, groups and roles
  • Manage data with tables, the configuration management database (CMDB), import sets and update sets
  • Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
  • Create workflow activities and approvals
  • Configure alerts and notifications
  • View upgrade history and status
  • Control system access and data security
  • Create baseline performance metrics
  • Run reports, configure service level agreements (SLAs) and perform instance branding and customization
  • Integrate social IT elements and learn best practices
  • UI Policies, Notifications
  • Dictionary Entries and Overrides Data Policies
  • List Control and Calculations
  • Exporting the Data from Service-Now
  • Update sets imports and Exports
  • Scheduling Jobs
  • <spanstyle=”color:#000000;”>Capture class work in Update Sets to understand their purpose and movement</spanstyle=”color:#000000;”>
  • Learn how access to data is controlled within the framework of ServiceNow Contextual Security
  • Define Reference Qualifiers that direct the right data to the right users at the right time
  • Implement a Web Services API REST integration and learn about the possible data paths into ServiceNow
  • Coordinate service catalog elements, including user criteria, cart controls, and variables
  • Create a Record Producer
  • Implement new workflows that use a variety of activities to understand how records are generated from workflows
  • Define and use a database view as a report source, consider performance Best Practices, and try security controls that apply to reporting
  • Set system controls that direct the right data to the right users at the right time
  • Business Rules
  • Client Scripts
  • UI Actions
  • Script Includes
    • Jelly Scripting
    • Determine when it is appropriate to script
    • Configure a ServiceNow instance for scripting
    • Script client side
    • Client Scripts
    • UI Policies
    • Script server side
    • Business Rules
    • GlideSystem
    • GlideRecord
    • Scheduled Jobs
    • Event Management
    • Workflow Scripts
    • Script Includes
    • Develop scripting best practices
  • Bar Charts
  • Pie Charts
  • List Reports
  • Pivot Tables
  • Using scripting in Reporting
  • Scheduling Reports
  • Making Gauges
  • Need For cloning and ways to implement it
  • Upgrading the instance for new Release
  • Web Services: Direct Web Services
  • Transform Map Web Services
  • Scripted Web Services
  • Email Integration: Inbound Actions
  • Event Registry
  • Creating and Triggering Events
  • Introduction to CMS
  • Creating Sites
  • Creating Pages
  • Creating Blocks using Scripting
  • Login Rules
  • Classes in CMDB
  • Mapping Configuration Item to Asset Records • Loading the CI’s into Service-Now
  • Relating Configuration items
  • Loading Data of different Formats
  • Using Data Sources
  • Using Transform Maps and Transform scripts
  • Creating Catalog Items using Variables and Variable sets
  • Creating Record Producers
  • Design the flow using Workflow
  • Creating Execution Plans
  • Writing Catalog Client Scripts and Catalog UI Policies
  • Creating Workflows on different tables
  • Approvals using workflows
  • Using Different Activities in workflows
  • Installing MID server on an instance
  • Testing the MID Server using another Logins
  • Importing Files by Using MID Server
  • Overview
  • Incident management process
  • Continual service improvement to incident management
    • Overview
    • Change management process (Raising, planning and Authorize)
    • Change management workflow and change task
    • Continual service improvement to change management
  • Overview
  • Problem management process (identify, Investigate, Resolve)
  • Problem management workflow and problem task types
  • Continual Service improvement to problem management
  • Context menu
  • Introduction to CI and Asset
  • Class and category CI
  • Model and type of assets
  • CMDB Plug-in and CI Relationships
  • Overview
  • Knowledge Management Roles
  • Application and Modules Using Knowledge
  • Creating Knowledge
  • Translating Knowledge
  • Tracking and Reporting on Knowledge
  • Introduction to SLA,OLA and UPC
  • SLA Workflow
  • Service Level Agreement
  • SDLC In Service now
  • My Profile
  • My tasks and approvals
  • Introduction to Service Catalog
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On ServiceNow Projects

Enroll in our best ServiceNow Online Course, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices.

IT Portfolio Management :

Choosing a portfolio indicates its state, but selecting specific projects and demands offers more information. The project's cost is determined using both Capex and Opex. If you want to change the Target goal, you can do so from the same panel.Climbing up a bubble chart or timeline view of all projects and expectations provides more expense information.

Time card management :

This feature allows you to tailor your organization's positions, fees, and hours. After the parameters have been determined, project managers can allocate tasks and hours to individual resources. Workers can check their assigned weekly assignments and submit timesheets through the Worker Portal.

Reporting Feature :

This feature offers managers and stakeholders with current data and trends through pre-existing and configurable reports, allowing them to make choices and provide visibility. When data and status are housed in a single system, information becomes more accessible, dependable, and automatic.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
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Our Instructor
Name
Mr. Reavnth reddy
Experience
6+ Years
Specialized in
ServiceNow Architect
More Details
Revanth Reddy is an experienced ServiceNow instructor with extensive industry experience. With a background in IT service management and automation scripting, Revanth brings practical insights and expertise to his training sessions. His engaging teaching style and real-world examples make complex ServiceNow concepts accessible to learners.

ServiceNow Course Training Objectives

Our ServiceNow Online training aims to empower participants with complete skills and practical knowledge in this field. Objectives provide you with mastering core concepts, applying skills through real-world projects, critical thinking, and ensuring professional challenges. This enhances career development and contributes to industry advancement.

  • High Demand: ServiceNow is a leading platform for IT service management, and there is a growing demand for skilled professionals who can implement, manage, and optimize ServiceNow solutions. By enrolling in ServiceNow training, you position yourself to capitalize on numerous job opportunities across various industries.
  • Lucrative Salaries: Due to the high demand and specialized nature of ServiceNow skills, professionals with ServiceNow certifications often command competitive salaries. Investing in ServiceNow training can lead to increased earning potential and financial stability in your career.
  • Career Advancement: ServiceNow offers a diverse range of roles, including developers, administrators, consultants, architects, and more. By enrolling in ServiceNow training, you can acquire the skills and knowledge needed to pursue these career paths and advance your career within the IT industry.
  • Industry Recognition: ServiceNow certifications are widely recognized and respected in the IT industry. By earning ServiceNow certifications through formal training programs, you can enhance your credibility, validate your expertise, and differentiate yourself from other professionals in the job market.

The course is designed for developers, system administrators, technical consultants, solution consultants, and architects who want to become Certified Implementation specialists. Online courses are offered.

Absolutely! Even without prior experience in ServiceNow, obtaining a certification in the platform can open up numerous career opportunities in the IT service management domain.

Our ServiceNow course offers numerous advantages, including:

  • A comprehensive curriculum designed for individuals with no prior ServiceNow experience.
  • Personalized guidance and support from experienced instructors.
  • Hands-on training with real-world projects and case studies.
  • Flexible scheduling options to accommodate your needs.
  • Placement assistance to help you kickstart your career in ServiceNow.

Upon completing our ServiceNow Online Certification Training, you’ll be equipped with the skills and knowledge needed to pursue various roles in the IT service management domain, including:

  • ServiceNow Developer
  • ServiceNow Administrator
  • ServiceNow Implementation Specialist
  • IT Service Manager
  • IT Operations Manager
  • ServiceNow Architect, and more.

Infibee Technologies is committed to providing a supportive learning environment where individuals with varying levels of experience can thrive. Our instructors are highly experienced professionals with a wealth of knowledge in ServiceNow implementation and administration.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

ServiceNow Career Opportunity

ServiceNow is the most common programming language, and it works on all computers and mobile devices without needing to be upgraded. It is one of the highest-paying careers in the software development industry, and those with the ServiceNow certification can earn an average of 10 LPA per year.

Annual Pay Scale
Placement Designation
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

ServiceNow Online Training FAQ's

Infibee ServiceNow Online Training offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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