SAP CRM Online Training

5/5

Infibee Technologies offers India’s No.1 SAP CRM Online Training designed to help you kickstart a successful career with global certification and 100% placement guidance.

Our SAP CRM course is delivered by 12+ years of industry-experienced trainers and includes affordable fees, real-time mock projects, resume building, interview preparation, and dedicated placement training. Learners also benefit from lifetime access to recorded sessions of live classes, ensuring flexible and continuous learning.

Join our Online SAP CRM Training and ignite your SAP CRM career future with high-paying jobs in top companies.

Live Online :

25 hrs of E-Learning Videos
4.7
4.8
4.7

SAP CRM Online Course Overview

Infibee’s SAP CRM Online Training ,designed to help professionals master customer-centric business processes using SAP’s powerful CRM solutions. SAP Customer Relationship Management software enables businesses to handle their sales and marketing activities together with their customer service operations while managing customer interactions through various communication platforms. The SAP CRM course provides students with the necessary abilities to set up and personalize CRM systems while monitoring business operation requirements in real time.

The SAP CRM Certification Online Training program teaches students about customer lifecycle management and lead-to-order development and service operations and analytics and SAP S/4HANA and ECC system connection. The course is ideal for freshers and working professionals aiming to build a high-growth career in SAP CRM.

The SAP CRM Online Course syllabus includes an introduction to SAP CRM architecture, organizational management, master data, sales and marketing configuration, service management, CRM middleware, Web UI, reporting, and real-world project scenarios. Students acquire practical skills through mock projects and actual use cases and SAP CRM tools which are commonly used in the business world.

The SAP CRM Online Training Institute at Infibee Technologies provides students with professional training and job placement support and permanent access to recorded sessions, which enables them to study at their convenience as they progress through their SAP education.

SAP CRM Topics, Applications & Tools – Single Table

Category Details
SAP CRM Topics Covered SAP CRM Architecture, Organizational Management, Business Partners, Sales & Marketing, Service Management, CRM Middleware, Web UI Configuration, CRM Analytics, Integration with SAP ECC/S/4HANA
Applications of SAP CRM Sales Automation, Marketing Campaign Management, Customer Service & Support, Lead & Opportunity Management, Customer Analytics, Omnichannel Customer Engagement
Tools Used SAP CRM Web UI, SAP Solution Manager, SAP ECC Integration Tools, SAP CRM Middleware, SAP Analytics & Reporting Tools

Why Choose Infibee Technologies for a SAP CRM Course? – Key Highlights

  • India’s leading SAP CRM Online Training Institute

  • Trainers with 12+ years of real-time SAP CRM experience

  • Industry-aligned SAP CRM Certification Online curriculum

  • Hands-on projects & real-time case studies

  • Resume preparation & interview training

  • Affordable SAP CRM course fees with flexible payment options

  • 100% placement guidance

  • Lifetime access to recorded SAP CRM online sessions

Best SAP CRM Institute Online – Get Certified with Infibee Technologies

Infibee Technologies is recognized as one of India’s best SAP CRM Online Training Institutes, offering comprehensive and career-focused SAP CRM courses designed to meet global industry standards. The training programs which we offer are developed by SAP experts who possess actual implementation knowledge that they use to teach every course. This method enables learners to acquire both theoretical knowledge and real-world skills.

The SAP CRM Training program uses interactive online sessions which include live demonstrations, hands-on labs, and real-time project exposure. Our program teaches end-to-end SAP CRM processes which enable learners to comprehend how businesses handle customer information, enhance their sales processes, and improve their marketing efforts while providing excellent customer support.

Infibee Technologies has established a strong commitment to helping students achieve successful career results. Through our placement support, mock interview sessions, resume development workshops, and recruiter contacts, we assist students in making successful transitions into SAP CRM positions. The SAP CRM Online Course which we offer prepares fresh graduates and IT experts and functional consultants for high-paying jobs in various sectors.

The success of our alumni in securing positions at top multinational corporations shows that our SAP CRM Certification Online Training program delivers high-quality training which matches industry standards. The SAP CRM training at Infibee Technologies offers students flexible learning options, professional guidance, and ongoing assistance, making it the most reliable SAP CRM training center in your area.

SAP CRM Certification Providing

Infibee Technologies provides full support for SAP CRM worldwide certification training by enabling students to prepare for official SAP certification tests. The SAP CRM Certification Online training program of our organization follows the official SAP curriculum and testing requirements. We provide complete training for SAP CRM certification which includes both theoretical understanding and practical assessment exercises to help candidates succeed on their first attempt. Your certification establishes your professional qualifications which enhances your professional standing and expands your job opportunities in SAP CRM positions worldwide.

Our Alumni Are Hired By Top MNCs

  • TCS

  • Infosys

  • Wipro

  • Accenture

  • Capgemini

  • Cognizant

Modes of SAP CRM Training at Infibee Technologies

  • Online Instructor-Led Training

  • Classroom Training

  • Corporate Training

  • Weekend & Weekday Batches

Global Certifications for SAP CRM Training

S.No Certification Code Certification Name Cost (INR) Expiry
1 C_CRM_71 SAP Certified Application Associate – CRM ₹44,000 3 Years
2 C_CRM_72 SAP CRM Functional Consultant ₹44,000 3 Years
3 C_S4CRM SAP S/4HANA Customer Management ₹48,000 3 Years

Benefits of Learning SAP CRM Online Training

  • High demand across global enterprises

  • Strong career growth and salary potential

  • Applicable across industries

  • Enhances customer-centric business skills

  • Integration with SAP S/4HANA

  • Global certification recognition

What You’ll Learn

  • SAP CRM architecture & configuration

  • Sales, marketing & service processes

  • CRM integration with SAP systems

  • Web UI customization

  • Real-time project implementation

Who Can Join?

  • Fresh graduates

  • IT professionals

  • SAP functional consultants

  • Sales & marketing professionals

  • Career switchers

Career Opportunities in SAP CRM Online Course

Experience Level SAP CRM Job Roles Salary (INR LPA)
Freshers (0–3 yrs) SAP CRM Trainee, Junior SAP CRM Consultant, SAP CRM Support Executive 3–5 LPA
Mid-Level (4–8 yrs) SAP CRM Functional Consultant, SAP CRM Analyst, SAP CRM Integration Specialist 6–12 LPA
Senior (9+ yrs) SAP CRM Lead Consultant, SAP CRM Solution Architect, SAP CRM Manager 12–25 LPA
Specialized Roles SAP CRM Technical Consultant, SAP CRM Testing Specialist, SAP CRM Integration Expert 10–18 LPA

Who’s Hiring SAP CRM Professionals?

  • Accenture

  • Deloitte

  • IBM

  • Capgemini

  • Infosys

Can I Study SAP CRM Course in Other Locations?

Yes! Infibee Technologies offers  CCNPTechnical  Training across major cities through online mode including:

With expert mentors, practical training, and placement support, Infibee remains the No.1 choice for  CCNPTechnical  aspirants across India.

How to Register for SAP CRM at Infibee Technologies?

Step 1: Register for a Free Demo

  • Visit our website and submit the inquiry form

  • Attend a free demo to understand our SAP CRM training approach

Step 2: Select Your Training Mode

  • Choose online, classroom, or corporate training

  • Finalize batch timing

Step 3: Start Your SAP CRM Journey

  • Learn from expert instructors

  • Work on real-time projects

  • Prepare for SAP CRM Certification

Enroll Today: Unlock Your SAP CRM Online Training Potential!

Upgrade your career with SAP CRM Training at Infibee Technologies. Enroll today in our SAP CRM Online Course, gain global certification, master real-time skills, and step into high-paying SAP CRM roles with confidence.

Read More...
Get In Touch With Our Career Expert

Upgrade Your Skills & Empower Yourself

Why People Choose Infibee ?

Upcoming SAP CRM Online Batches

09-02-2026
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
11-02-2026
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
13-02-2026
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP CRM Course Syllabus

Join our SAP CRM Online Training! Our syllabus encompasses essential SAP CRM methodologies, tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyse and manage customer relationship processes effectively in this growing tech hub. 

  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organisational Management
  • Organisational Model, Organisation Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench
  • UI concepts and UI V’s SAP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher
  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder
  • Customer Segmentation, Attribute List, Info sets
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Lead Questionnaire
  • Opportunity Management
  • Copying Controls
  • Sales Cycle, Tools – Buying Center & Sales Agent
  • Quotation management
  • Order Management
  • Special functions in quotation and order management
  • Contract management
  • Rebate management
  • Installed Base management
  • Installed Categories
  • IB Components
  • Objects, Object Family
  • Assign Object Family to IB Category
  • Service agreements and service contracts
  • Service plans, SLA Profiles and Response and Availability Times
  • Service order management
  • Complaints and Returns
  • Warranty claims
  • Agent Function and Processing IC
  • Agent Inbox
  • IC Web Clint Profile
  • IC Web Clint Functions
  • IC Manager Portal
  • Communication Architecture
  • Rule Polices like ERMS and IDI (Intent Driven Interaction)
  • Launch Script
  • Broad cast massage
  • Alerts
  • Middleware overview
  • Administration Console
  • Business Objects
  • Customizing Objects
  • Condition Objects
  • B Doc Modeler, B Doc Messages
  • Replication & Realignment
  • B Doc Types,
  • Initial data load, Delta load & Synchronization
  • Queue registration
  • Error Handling and Monitoring
  • INTEGRATION BETWEEN R/3 & CRM
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On SAP CRM Projects

Join our SAP CRM Online Training! Our syllabus encompasses essential SAP CRM methodologies, tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyse and manage customer relationship processes effectively in this growing tech hub. 

Customer Feedback Management System

Develop a comprehensive system to collect, manage, and analyse customer feedback. This project involves integrating multiple feedback channels, such as emails, surveys, and social media, into a unified SAP CRM platform. The system should be capable of categorising feedback, generating reports, and providing actionable insights to improve customer satisfaction.

 

Sales and Marketing Automation

Implement an automated solution for sales and marketing processes. This project focuses on automating lead generation, tracking customer interactions, and managing marketing campaigns within SAP CRM. The goal is to enhance the efficiency of sales cycles, improve targeting and personalisation of marketing efforts, and increase overall sales performance.

Customer Service Portal

Create a self-service portal for customers to access support resources, submit service requests, and track the status of their inquiries. This project includes developing an intuitive interface, integrating it with the SAP CRM backend for real-time updates, and ensuring seamless communication between customers and support teams. 

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Sunil Shetty
Experience
15+ Years
Specialized in
SAP CRM Architecture, Web UI, Marketing, Web Client
More Details
As a trainer at Infibee Technologies, Mr. Sunil Shetty is a wealth of experience and expertise in teaching SAP CRM trainers are industry experts with extensive experience and specialized knowledge in customer relationship management. Our trainers are dedicated professionals who bring a wealth of practical experience and theoretical understanding to the classroom, ensuring that you receive top-notch training in SAP CRM.

SAP CRM Course Training Objectives

Enroll in our SAP CRM Online Classes, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices. Perfect for freshers and experienced professionals aiming to enhance their expertise in SAP CRM, our training is designed to equip you with the necessary skills and knowledge to excel in customer relationship management and drive business success. Join us to gain hands-on experience and master SAP CRM with industry-leading experts at Infibee Technologies.

The average salary for SAP CRM professionals can vary significantly based on factors such as experience, location, and the size of the employing organization. Entry-level SAP CRM consultants typically earn between INR 4–6 LPA, as they are just starting their careers and gaining foundational knowledge and skills. Mid-level professionals, with 4–8 years of experience, see a substantial increase in their earnings, with salaries ranging from INR 8–15 LPA. 

SAP offers a variety of certifications for professionals looking to specialize in SAP CRM, including the SAP Certified Application Associate – CRM and the SAP Certified Application Professional – CRM. These certifications are highly regarded in the industry as they validate a professional’s knowledge and skills in SAP CRM modules. Earning these certifications can significantly enhance a professional’s career prospects by demonstrating their expertise and commitment to potential employers.

An SAP CRM course curriculum is designed to provide a comprehensive understanding of the CRM functionalities within the SAP ecosystem. Key topics covered typically include an introduction to SAP CRM and its architecture, master data management, and the various CRM modules such as Sales, Service, and Marketing. Courses also delve into the Interaction Center, Web Channel, and CRM Middleware, along with essential configuration and customization techniques.

Enrolling in an SAP CRM course generally requires participants to have a basic understanding of business processes related to customer relationship management. Familiarity with SAP ERP modules can be advantageous, although it is not always mandatory. A good grasp of sales, service, and marketing processes is beneficial, and having a technical background or experience in software applications can further ease the learning process.

Completing SAP CRM training opens up numerous career opportunities across different levels of expertise. For those at the entry level (0–3 years), positions such as SAP CRM Consultant Trainee and Junior SAP CRM Analyst, with salaries ranging from 4–6 LPA, are common starting points. Mid-level professionals (4–8 years) can advance to roles like SAP CRM Functional Consultant, SAP CRM Technical Consultant, or SAP CRM Solution Architect, with salaries between 8–18 LPA.

Choosing a career in SAP CRM can be highly rewarding for several reasons. There is a strong demand for SAP CRM professionals across various industries, driven by businesses’ need to manage customer relationships effectively. The career offers attractive salary packages and significant opportunities for growth and advancement.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP CRM Career Opportunity

SAP CRM is a widely used customer relationship management solution that is compatible with all major operating systems and devices, eliminating the need for frequent upgrades. It ranks among the highest-paying careers in the software industry. Professionals with an SAP CRM certification can earn an average salary of 7 LPA per year, reflecting the value and demand for expertise in this field.

Annual Pay Scale
Placement Designation
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

images
I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP CRM Training FAQ's

Infibee SAP CRM Online Training offers wide range of services that suits for both fresher and experienced persons via online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

People Also Refer To Similar Courses

We offer courses that help you improve your skills and find a job at your dream organisations.

Sophos Firewall Online Training
5/5
Sonicwall Online Training
5/5
Sonic Firewall Online Training
5/5
SAP FSCD Online Training
5/5
Other Courses

Courses that are designed to give you top-quality skills and knowledge.

Sophos Firewall Online Training
5/5
Sonicwall Online Training
5/5
Sonic Firewall Online Training
5/5
SAP FSCD Online Training
5/5
SAP FIORI Online Training
5/5
SAP FICO S4 HANA Online Training
5/5
Sophos Firewall Online Training
5/5
Sonicwall Online Training
5/5
Sonic Firewall Online Training
5/5
SAP FSCD Online Training
5/5
SAP FIORI Online Training
5/5
SAP FICO S4 HANA Online Training
5/5

Get In Touch With Our
Career Expert

Upgrade Your Skills & Empower Yourself