MS Dynamics 365 CRM Online Training

4.5/5

Infibee Technologies is the provider of India’s No.1 MS Dynamics 365 CRM Online Training, which is designed to assist you to develop a successful career with global certification and 100% placement guidance.

This industry-oriented MS Dynamics 365 CRM course is conducted by trainers with over 12+ years of experience and teaches the latest real-time concepts through hands-on mock projects, practical case studies, and live instructor-led sessions. The training program is designed to be affordable and includes resume preparation, interview preparation, placement training, and lifetime access to recorded sessions for continuous learning and revision.

Sign up for our Online MS Dynamics 365 CRM Training and bright your future career with high-paying job opportunities in leading companies.

Live Online :

25 hrs of E-Learning Videos
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MS Dynamics 365 CRM Online Course Overview

 Infibee’s MS Dynamics 365 CRM Training, Initiate your professional pathway in enterprise CRM solutions by enrolling in quality driven. The certified MS Dynamics 365 CRM is one of the widely demanded platforms for customer relationship management among the global organizations to control sales, marketing, customer service and other business processes effectively. Our MS Dynamics 365 CRM Online Training Institute is the place where students get the opportunity to learn through hands-on experience and the skills that are job-ready, matching up to the current industry requirements.

The MS Dynamics 365 CRM Course of ours covers the practical side of implementation, configuration, customization, and automation of CRM modules. Our training program assists you in mastering CRM workflows, entities, dashboards, security roles, Power Platform integration, and reporting whether you are a newbie or an experienced professional. The aim of this MS Dynamics 365 CRM Certification Online Training is to bring the theoretical knowledge and practical execution on the real-world project closer.

The thorough syllabus has been prepared by industry professionals and consists of hands-on labs, real-time scenarios, and mock projects. The participants get substantial exposure to Sales, Customer Service, Marketing, and Field Service modules along with Power Automate & Power BI integration. Infibee Technologies guarantees that you are properly prepared for the certification exams and high-paying jobs with flexible learning options, affordable MS Dynamics 365 CRM course fees, and strong placement guidance. Enroll today in the top MS Dynamics 365 CRM Online Training Institute and take a bold step towards a victorious CRM career.

MS Dynamics 365 CRM – Topics, Applications & Tools

Topics Covered Applications of MS Dynamics 365 CRM Tools Used
CRM Architecture & Navigation Sales Automation Microsoft Dynamics 365
Entities, Fields & Relationships Customer Service Management Power Apps
Security Roles & Business Units Marketing Campaign Automation Power Automate
Workflows & Business Rules Lead & Opportunity Management Power BI
Dashboards & Reports Customer Insights & Analytics Azure Services
Customization & Configuration Case Management SQL Server
Power Platform Integration Field Service Operations Microsoft Office 365

Why Choose Infibee Technologies for a MS Dynamics 365 CRM Course?

Key Highlights:

  • India’s leading MS Dynamics 365 CRM Online Training Institute

  • 12+ years of industry-experienced trainers

  • 100% placement guidance & career mentoring

  • Real-time projects and hands-on labs

  • Certification-oriented curriculum

  • Flexible learning modes (Online/Classroom/Corporate)

  • Affordable MS Dynamics 365 CRM training fees

  • Lifetime access to recorded sessions

  • Resume building & interview preparation

Best MS Dynamics 365 CRM Institute Online – Get Certified with Infibee Technologies

Infibee Technologies is acknowledged as the top online MS Dynamics 365 CRM Institute in India that offers training with a strong emphasis on practical learning and career outcomes. Its MS Dynamics 365 CRM Online Course is developed in such a way that it meets the global standards and conditions for the learners to handle the challenges in the implementation of CRM in the real-world. The trainers who are experts and have hands-on experience in the industry conduct the course and provide the learners with comprehensive knowledge which is also in line with the present Microsoft certification.

The training technique we use includes not just the instructor-led sessions but also live demos, hands-on labs, and even exposure to live projects. We do not only concentrate on technical skills but also on functional knowledge so that the learners can confidently deal with clients and stakeholders. Infibee Technologies offers a full range of placement support such as mock interviews, resume enhancement, and career advice, which makes us the most sought-after MS Dynamics 365 CRM Training near me for students from all over Indian.

Our graduates are successfully recruited by leading global companies, startups, and consulting firms where they get to participate in the global CRM implementations. Infibee Technologies provides flexible batch schedules, MS Dynamics 365 CRM course fees that are within budget, and lifetime learning support, thus making sure every learner has the opportunity to experience long-term career growth.

Certification Provided

Infibee Technologies is offering complete and professional advice regarding the MS Dynamics 365 CRM Certification Online programs which are in line with Microsoft’s international standards. The learners are provided with training that is exam-oriented, practice tests, and mentoring by experts in order to clear the certification exams with full confidence. Our support for certification not only boosts your professional credibility but also gives you the advantage of globally accepted credentials in the tough job market.

Alumni Hiring Companies

Our alumni are hired by top MNCs such as:

  • TCS

  • Infosys

  • Wipro

  • Accenture

  • Capgemini

  • Cognizant

Modes of MS Dynamics 365 CRM Training at Infibee Technologies

  • Online Instructor-Led Training

  • Classroom Training

  • Corporate Training

  • Weekend & Weekday Batches

Global Certifications for MS Dynamics 365 CRM Training

S.No Certification Code Cost (INR) Certification Expiry
1 MB-910 ₹8,200 1 Year
2 MB-920 ₹8,200 1 Year
3 MB-230 ₹16,500 1 Year
4 MB-210 ₹16,500 1 Year
5 PL-200 ₹16,500 1 Year

Benefits of Learning MS Dynamics 365 CRM Online Training

  • High demand across industries

  • Global career opportunities

  • Strong integration with Microsoft ecosystem

  • Attractive salary packages

  • Excellent growth in CRM consulting roles

  • Suitable for freshers and professionals

  • Certification boosts career credibility

What You’ll Learn

  • CRM configuration & customization

  • Sales, Service & Marketing modules

  • Power Platform integration

  • Workflow automation

  • Reporting & analytics

  • Security & role management

  • Real-time project implementation

Who Can Join?

  • Fresh graduates

  • Working professionals

  • Sales & marketing executives

  • IT professionals

  • CRM consultants

  • Business analysts

Career Opportunities in MS Dynamics 365 CRM Online Course

Experience Level Job Role Salary (LPA)
Freshers (0–3 yrs) MS Dynamics CRM Trainee 3–5
Junior CRM Consultant 4–6
Mid-Level (4–8 yrs) MS Dynamics CRM Developer 6–10
CRM Functional Consultant 8–12
Senior (9+ yrs) CRM Solution Architect 12–20
Dynamics CRM Consultant 15–25
Specialized Roles CRM Integration Specialist 10–15
MS Dynamics 365 CRM Expert 18–28

Who’s Hiring MS Dynamics 365 CRM Professionals?

  • Microsoft Partners

  • Accenture

  • Deloitte

  • Infosys

  • Capgemini

Can I Study a MS Dynamics 365 CRM Course in Other Locations?

Yes! Infibee Technologies offers MS Dynamics 365 CRM   Training across major cities through online mode including:

With expert mentors, practical training, and placement support, Infibee remains the No.1 choice for MS Dynamics 365 CRM   aspirants across India.

How to Register for MS Dynamics 365 CRM at Infibee Technologies?

Step 1: Register for a Free Demo

  • Visit our website and submit the inquiry form

  • Attend a free demo session

Step 2: Select Your Training Mode

  • Choose online, classroom, or corporate training

  • Confirm batch timings

Step 3: Start Your MS Dynamics 365 CRM Journey

  • Learn from expert trainers

  • Work on real-time projects

  • Prepare for MS Dynamics 365 CRM Certification

Enroll Today: Unlock Your MS Dynamics 365 CRM Online Training Potential!

Join Infibee Technologies today and become a certified CRM professional with the best MS Dynamics 365 CRM Online Course, expert training, affordable fees, and 100% placement guidance.

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Why People Choose Infibee ?

Upcoming MS Dynamics 365 CRM Online Batches

19-01-2026
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
21-01-2026
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
16-01-2026
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

MS Dynamics 365 CRM Course Syllabus

Join our MS Dynamics 365 CRM Online Training! Our syllabus covers essential concepts, functionalities, and practical applications of MS Dynamics 365 CRM.The training is led by industry experts, and our training equips you with the knowledge and skills needed to effectively utilise MS Dynamics 365 CRM in various business scenarios.

  • Overview of Dynamics 365 CRM
  • Key features and benefits
  • Lead and Opportunity Management
  • Sales Automation
  • Customer service management
  • Customising entities, forms, and views
  • Business rules and process flows
  • Integration with Microsoft 365
  • Power Platform Integration (Power BI, Power Automate)
  • Managing customer data
  • Import/export capabilities
  • Creating and customising reports
  • Using Power BI for advanced analytics
  • Creating workflows and automation
  • Business process flows
  • Managing customer interactions across various channels
  • Social engagement features
  • Enabling mobile access
  • Offline capabilities
  • Role-based security
  • User roles and permissions
  • Planning and executing CRM implementations
  • User training and adoption strategies
  • Analysing real-world scenarios
  • Case studies for practical application
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands on MS Dynamics 365 CRM Projects

Enroll in our MS Dynamics 365 CRM Online Classes, where our course is designed to provide top-quality training with a strong emphasis on fundamental principles and hands-on experience. Through exposure to real-world case studies and practical exercises, participants will develop the expertise to implement MS Dynamics 365 CRM solutions and address business challenges effectively.

Sales Process Optimization

Simplify the sales process with Dynamics 365 CRM. Implement lead and opportunity management, automate sales processes, and integrate with Microsoft 365 to improve communication.

Customer service enhancement

Streamline the processes of customer service in Dynamics 365 CRM. The activities involve configuring case management, delivering SLAs, and integrating with Power BI for service analytics.

Marketing Campaign Management:

Run efficient marketing campaigns with the help of Dynamics 365 CRM.  Duties entail personalising marketing modules while automating campaign operations and integrations with Power Automate to ensure the smooth running of the marketing process.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mrs. Malaini sankar
Experience
7+
Specialized in
Entity and Data Model, Configuration and Customization, Security and Access Control & Advanced Reporting and Analytics
More Details
MS Dynamics 365 CRM with our expert trainers, combining real-world insights and hands-on expertise for a dynamic learning experience. Propel your CRM skills with confidence and industry proficiency

MS Dynamics 365 CRM Course Training Objectives

Our Best MS Dynamics 365 CRM Online Training aims to empower participants with complete skills and practical knowledge in this field. Objectives provide you with mastering core concepts, applying skills through real-world projects, critical thinking, and ensuring professional challenges. This enhances career development and contributes to industry advancement.

The salary for the Microsoft Dynamics 365 CRM developer also depends on experience, location, and employer. On average, a Dynamics 365 CRM developer can earn between $70 thousand and $110 thousand per year, although better pay may be possible due to the level of experience, years of service, and specific job position.

With enterprises focusing on customer relationship management, the MS Dynamics 365 CRM course offers multiple alternatives. With limited numbers of specialists, completing this course provides access to careers like those of a CRM consultant or developer. It answers this demand for CRM knowledge by preparing students to move up the ladder in customer-centric firms.

The MS Dynamics 365 CRM Online training is for IT professionals, business analysts, and professional customer relationship management administrators. It is perfect for those interested in enhancing their skills concerning Dynamics 365 CRM customisation, configuration, and integration, as it enables one to contribute efficiently towards the implementation of projects related to CRM.

Typically, to get trained on MS Dynamics 365 CRM training, a basic understanding of CRM concepts and business operations is sufficient. It is also nice to be aware of Microsoft tools and possess basic IT knowledge. However, although it is not essential, prior work experience in sales, marketing, or customer service could increase the level of understanding. Contact the sponsor of this course to find out about specific prerequisites.

The length of MS Dynamics 365 CRM Online training depends on the program offered and its intensity. It usually takes several weeks to complete specialty seminars and months for all-inclusive certification. Full-time programs can be covered faster compared to part-time or online ones.

The MS Dynamics 365 CRM course syllabus provides the path to job promotion since it offers techniques for customising, configuring, and integrating a CRM. Learners acquire skills in customer relationship management, which ensures the success of CRM initiatives. The application section of the curriculum ensures that students are equipped with the necessary skills, best practices, and industry-relevant information before transitioning to meaningful roles and advancing their professional careers.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

MS Dynamics 365 CRM Career Opportunity

Microsoft Dynamics 365 CRM is one of the most widely adopted customer relationship management (CRM) solutions in the software industry, operating seamlessly across various computing devices without requiring frequent upgrades. It represents a high career path within software development, with professionals holding Microsoft Dynamics 365 CRM certifications earning an average of 7 LPA annually.

Annual Pay Scale
Placement Designation
Employers
Placement Designation graph image
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

MS Dynamics 365 CRM Online Training FAQ's

Infibee MS Dynamics 365 CRM Online Training offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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