MS Dynamics 365 CRM Training in Pune

Rated 5 out of 5

Infibee Technologies offers India’s No.1 MS Dynamics 365 CRM Training in Pune with certification and 100% placement.

KickStart your career in MS Dynamics 365 CRM Course in Pune with guided by 15+ industry experienced experts, affordable fees, hands-on mock projects, resume preparation, interview readiness, placement training, and lifetime access to recorded sessions of live classes. Our course also covers all key uses and applications of MS Dynamics 365 CRM to ensure you gain practical, industry-relevant skills.

Join our MS Dynamics 365 CRM Training Institute in Pune and ignite your IT career with high-paying opportunities in top companies.

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25 hrs of E-Learning Videos
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MS Dynamics 365 CRM Course in Pune Overview

Begin your career at Infibee Technologies, one of the leading Institutes for MS Dynamics 365 Training in Pune. MS Dynamics 365 CRM is an advanced customer relationship management platform helping organizations in sales, marketing, customer services, and their operations. Our course will equip you with deep theoretical knowledge and high-skilled experience to thrive in an aggressive IT world.

About MS Dynamics 365 CRM

MS Dynamics 365 CRM Course conducted in Pune assists companies in establishing better customer relations, workflow Automation and analytics leading to better decisions. Mastering this tool will not only equip you with the skills to develop real-world solutions in a timely manner but also make you an attractive professional in the eye of the big and reputed companies.

 

 

Course Topics Covered Applications of MS Dynamics 365 CRM Tools Used
Introduction to MS Dynamics 365 CRM Sales Management MS Dynamics 365 CRM Software
Customer Service Automation Marketing Automation Power Platform (Power BI, Power Automate)
Workflow Automation & Processes Analytics & Reporting Azure Integration Tools
Security & Compliance Customer Insights Dynamics 365 Mobile App
Testing & Troubleshooting Business Process Automation Microsoft Office Integration
Advanced Customizations Field Service Management CRM Add-ons & Plugins

Why Choose Infibee Technologies for MS Dynamics 365 CRM Course In Pune?

  • Industry-aligned MS Dynamics 365 CRM training with practical, hands-on projects

  • Certified and experienced trainers guiding every session

  • Placement support to help secure top IT roles

  • Mock projects to gain real-world experience

  • Interview preparation and resume building for career readiness

  • Lifetime access to recorded live sessions for flexible learning

  • Focus on building confidence to handle real-time business scenarios

Best MS Dynamics 365 CRM Training Institute In Pune – Get Certified with Infibee Technologies

Located in Pune, Infibee Technologies a premiere institute for MS Dynamics 365 CRM Training in Pune, imparting practical and industry-oriented training. Our curriculum has been designed such that it covers all modules under the MS Dynamics 365 CRM, sales, marketing, customer service, automation, and analytics.

With more than a decade of experience, we have successfully trained 1000 of professionals who are now working with leading IT firms. We aim at interactive sessions while concentrating on live projects so that the students could be job-ready with these skills.

Certification Provided

On course completion, students receive a globally recognized certification in MS Dynamics 365 CRM Training in Pune,  bearing a stamp on the acquired skill which enhances the student’s career prospects. This certification assures one to be qualified to deal with real-world CRM issues.

Alumni Success – Placed in Top MNCs

Our alumni have been hired by top MNCs such as TCS, Infosys, Wipro, Capgemini, Cognizant, and more.

Modes of Training at Infibee Technologies

  • Classroom Training

  • Online Live Training

  • Corporate Training

  • Self-Paced Learning

Global Certifications for MS Dynamics 365 CRM

S.No Certification Code Cost (INR) Certification Expiry
1 MB-910 12,000 2 Years
2 MB-200 18,000 2 Years
3 MB-220 15,000 2 Years
4 MB-240 16,000 2 Years
5 MB-400 20,000 2 Years

Benefits of Learning MS Dynamics 365 CRM Course In Pune

  • Hands-on learning with real-time projects

  • Industry-aligned curriculum

  • Global certification to enhance career credibility

  • 100% placement assistance

  • Lifetime access to recorded sessions

  • Affordable and flexible training options

  • Expert guidance from 10+ years experienced trainers

What You’ll Learn

  • Fundamentals of MS Dynamics 365 CRM

  • Customer service and sales automation

  • Workflow and process automation

  • Security, compliance, and testing

  • Reporting and analytics

  • Integration with Microsoft tools and Power Platform

Who Can Join?

  • Freshers aspiring for IT roles

  • Professionals seeking career growth in CRM

  • QA and Testing professionals

  • Business Analysts and Project Managers

  • Anyone interested in Microsoft technologies

Career Opportunities in MS Dynamics 365 CRM

Experience Level Job Role Salary (LPA)
Freshers/Junior (0–3 yrs) MS Dynamics 365 CRM Test Engineer Trainee 3–4.5
Junior MS Dynamics 365 CRM QA Engineer 4–5.5
MS Dynamics 365 CRM Automation Tester 4–5
Mid-Level (4–8 yrs) MS Dynamics 365 CRM Test Engineer 5–8
Senior MS Dynamics 365 CRM QA Engineer 8–12
MS Dynamics 365 CRM Test Automation Specialist 8–12
MS Dynamics 365 CRM Testing Lead 8–12
Senior/Experienced (9+ yrs) Principal MS Dynamics 365 CRM Test Engineer 12–18
Head of MS Dynamics 365 CRM Testing 15–20
MS Dynamics 365 CRM Testing Consultant 18–25
Specialised Roles MS Dynamics 365 CRM Security Tester 10–15
MS Dynamics 365 CRM Testing Specialist 10–15
MS Dynamics 365 CRM Testing Expert 15–20

Who’s Hiring MS Dynamics 365 CRM Professionals?

  • TCS

  • Infosys

  • Wipro

  • Cognizant

  • Capgemini

Can I Study MS Dynamics 365 CRM Training in Other Locations?

MS Dynamics 365 CRM Training is offered to other cities as well as MS Dynamics 365 CRM Training in Bangalore, MS Dynamics 365 CRM Training in Hyderabad, MS Dynamics 365 CRM Training in Chennai, and MS Dynamics 365 CRM Training in Delhi. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Pune, that is what makes us the number one choice.

How to Register for MS Dynamics 365 CRM at Infibee Technologies

Step 1: Register for a Free Demo

  • Go to our website and submit the inquiry form.

  • Participate in a free demo session to learn about our training methodology.

Step 2: Select Your Training Mode

  • Choose between classroom, online, corporate, or self-paced training.

  • Confirm your batch timing and convenience.

Step 3: Start Your MS Dynamics 365 CRM Journey

  • Begin learning with expert instructors.

  • Work on real projects and prepare for certification.

Enroll Today: Unlock Your MS Dynamics 365 CRM Potential!

Start your career with Infibee Technologies, India’s top MS Dynamics 365 CRM Training Institute in Pune, and gain the skills, certification, and confidence needed to secure high-paying roles in leading IT companies.

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Why People Choose Infibee ?

Upcoming MS Dynamics 365 CRM Batches In Pune

07-09-2026
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
09-09-2026
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
11-09-2026
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

MS Dynamics 365 CRM Course Syllabus

Join our MS Dynamics 365 CRM Training in Pune! Our syllabus covers essential concepts, functionalities, and practical applications of MS Dynamics 365 CRM.The training is led by industry experts, and our training equips you with the knowledge and skills needed to effectively utilise MS Dynamics 365 CRM in various business scenarios.

  • Overview of Dynamics 365 CRM
  • Key features and benefits
  • Lead and Opportunity Management
  • Sales Automation
  • Customer service management
  • Customising entities, forms, and views
  • Business rules and process flows
  • Integration with Microsoft 365
  • Power Platform Integration (Power BI, Power Automate)
  • Managing customer data
  • Import/export capabilities
  • Creating and customising reports
  • Using Power BI for advanced analytics
  • Creating workflows and automation
  • Business process flows
  • Managing customer interactions across various channels
  • Social engagement features
  • Enabling mobile access
  • Offline capabilities
  • Role-based security
  • User roles and permissions
  • Planning and executing CRM implementations
  • User training and adoption strategies
  • Analysing real-world scenarios
  • Case studies for practical application
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands on MS Dynamics 365 CRM Projects

Enroll in our MS Dynamics 365 CRM Classes in Pune, where our course is designed to provide top-quality training with a strong emphasis on fundamental principles and hands-on experience. Through exposure to real-world case studies and practical exercises, participants will develop the expertise to implement MS Dynamics 365 CRM solutions and address business challenges effectively.

Sales Process Optimization

Simplify the sales process with Dynamics 365 CRM. Implement lead and opportunity management, automate sales processes, and integrate with Microsoft 365 to improve communication.

Customer service enhancement

Streamline the processes of customer service in Dynamics 365 CRM. The activities involve configuring case management, delivering SLAs, and integrating with Power BI for service analytics.

Marketing Campaign Management:

Run efficient marketing campaigns with the help of Dynamics 365 CRM.  Duties entail personalising marketing modules while automating campaign operations and integrations with Power Automate to ensure the smooth running of the marketing process.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
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Our Instructor
Name
Mrs. Malaini sankar
Experience
7+
Specialized in
Entity and Data Model, Configuration and Customization, Security and Access Control & Advanced Reporting and Analytics
More Details
MS Dynamics 365 CRM with our expert trainers, combining real-world insights and hands-on expertise for a dynamic learning experience. Propel your CRM skills with confidence and industry proficiency

MS Dynamics 365 CRM Course Training Objectives

Our Best MS Dynamics 365 CRM Training in Pune aims to empower participants with complete skills and practical knowledge in this field. Objectives provide you with mastering core concepts, applying skills through real-world projects, critical thinking, and ensuring professional challenges. This enhances career development and contributes to industry advancement.

The salary for the Microsoft Dynamics 365 CRM developer also depends on experience, location, and employer. On average, a Dynamics 365 CRM developer can earn between $70 thousand and $110 thousand per year, although better pay may be possible due to the level of experience, years of service, and specific job position.

With enterprises focusing on customer relationship management, the MS Dynamics 365 CRM course offers multiple alternatives. With limited numbers of specialists, completing this course provides access to careers like those of a CRM consultant or developer. It answers this demand for CRM knowledge by preparing students to move up the ladder in customer-centric firms.

The MS Dynamics 365 CRM training in Pune is for IT professionals, business analysts, and professional customer relationship management administrators. It is perfect for those interested in enhancing their skills concerning Dynamics 365 CRM customisation, configuration, and integration, as it enables one to contribute efficiently towards the implementation of projects related to CRM.

Typically, to get trained on MS Dynamics 365 CRM training, a basic understanding of CRM concepts and business operations is sufficient. It is also nice to be aware of Microsoft tools and possess basic IT knowledge. However, although it is not essential, prior work experience in sales, marketing, or customer service could increase the level of understanding. Contact the sponsor of this course to find out about specific prerequisites.

The length of MS Dynamics 365 CRM training in Pune depends on the program offered and its intensity. It usually takes several weeks to complete specialty seminars and months for all-inclusive certification. Full-time programs can be covered faster compared to part-time or online ones.

The MS Dynamics 365 CRM course syllabus provides the path to job promotion since it offers techniques for customising, configuring, and integrating a CRM. Learners acquire skills in customer relationship management, which ensures the success of CRM initiatives. The application section of the curriculum ensures that students are equipped with the necessary skills, best practices, and industry-relevant information before transitioning to meaningful roles and advancing their professional careers.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

MS Dynamics 365 CRM Career Opportunity

Microsoft Dynamics 365 CRM is one of the most widely adopted customer relationship management (CRM) solutions in the software industry, operating seamlessly across various computing devices without requiring frequent upgrades. It represents a high career path within software development, with professionals holding Microsoft Dynamics 365 CRM certifications earning an average of 7 LPA annually.

Annual Pay Scale
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Employers
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Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I enrolled in the Workday HCM Payroll course at Infibee Technologies and I am fully satisfied with the training. The classes were easy to understand and the placement guidance together with mock interviews helped me build trust in my abilities. Job seekers should consider this program because it comes with high recommendations.
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I enrolled in the SAP ANALYTICS CLOUD course at Infibee Technologies and the classes were very well structured. The trainers possess industry experience and they delivered effective assistance with both resume creation and job placement services. This institution serves as the topmost educational center for SAP training courses.
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I recently completed the SAP CO-PA course at Infibee Technologies and had a great experience. The training quality was excellent, and the trainers were friendly, knowledgeable, and very supportive. They also provided valuable help with interview preparation and resume building, which boosted my confidence. With affordable fees and strong support, I highly recommend this institute for SAP training.
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The Oracle Flexcube course at Infibee Technologies provided me with practical knowledge through its educational sessions. The trainer explained all concepts clearly and the placement support was very helpful. The program provides excellent Oracle training according to my assessment.
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The SAP IBP Course training is excellent. Trainers are knowledgeable and guide students with real-time scenarios. Placement support and resume preparation are very good. Highly recommended!
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I learned SAP FSCD Course at Infibee Technologies and it was very helpful. Trainers provide real-time examples and excellent placement support. Highly recommended institute!
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I completed the MS DYNAMICS 365 CRM course at Infibee Technologies and found the training to be very beneficial. The course was explained in an easy way and the placement guidance gave me more confidence. I highly recommend joining this program at the present time.
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I completed the Workday HR course at Infibee Technologies and the training was really helpful for my career growth. The trainers support students by providing simple explanations which include real-world examples of every topic. Highly recommended to join now.
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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
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I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
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I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
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The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
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I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
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MS Dynamics 365 CRM Training FAQ's

Infibee MS Dynamics 365 CRM Training In Pune offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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