Terms of Service

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of domain name https://infibee.in/ (‘Website’), including the related mobile site and mobile application (hereinafter referred to as ‘Platform’).

The Platform is owned by Infibee Technologies, a company incorporated under the Companies Act, 1956 with its registered office at Plot No 36, 4th Cross Rd, Eshwar Nagar, Hosur, Avalapalli Hudco, Tamil Nadu 635109 (hereinafter referred to as ‘Platform Owner’, ‘we’, ‘us’, ‘our’).

Your use of the Platform and services and tools are governed by the following terms and conditions (‘Terms of Use’) as applicable to the Platform, including the applicable policies which are incorporated herein by way of reference. If you transact on the Platform, you shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, you shall be contracting with the Platform Owner, and these terms and conditions, including the policies, constitute your binding obligations with the Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, ‘Services’). Any terms and conditions proposed by you which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.

For the purpose of these Terms of Use, wherever the context so requires, ‘you’, ‘your’, or ‘user’ shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.

ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

The use of the Platform and/or availing of our Services is subject to the following Terms of Use:

To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.

The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents include, but are not limited to, the design, layout, look, and graphics.

You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.

You agree to pay us the charges associated with availing the Services.

You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms, or Indian or local laws that might apply to you.

You agree and acknowledge that the website and the Services may contain links to other third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy, and such other policies of such third-party websites. These links are provided for your convenience to provide further information.

You understand that upon initiating a transaction for availing the Services, you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.

You shall indemnify and hold harmless the Platform Owner, its affiliates, group companies (as applicable), and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms of Use, Privacy Policy, and other Policies, or your violation of any law, rules, or regulations, or the rights (including infringement of intellectual property rights) of a third party.

Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

These Terms and any dispute or claim relating to them, or their enforceability, shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Hosur, Tamil Nadu.

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Privacy Policy

1. Introduction

  • This Privacy Policy explains how Infibee Technologies and its affiliates collect, use, share, protect, or process your personal data through https://infibee.in/ (“Platform”).Certain sections of the Platform may be browsed without registration. Product/service is offered under this Platform outside India.Personal data is primarily stored and processed in India.By using this Platform, you agree to the Privacy Policy, Terms of Use, and applicable service/product terms.If you do not agree, please do not use or access the Platform.

2. Collection of Personal Data

  • Personal data is collected when you use the Platform, services, or interact with Infibee Technologies.
  • Information collected may include but is not limited to:
    • Name, Date of Birth, Address, Telephone/Mobile Number, Email ID.
    • Identity proof details.
    • Sensitive Personal Data (with consent) such as:
      • Bank Account, Credit/Debit Card Information, Payment Instrument Details.
      • Biometric Information (e.g., Facial features, physiological details) if opted for certain Platform features.
  • Users may choose not to provide certain information, but this may restrict access to certain features/services.
  • User behavior, preferences, and transactions on the Platform are tracked and analyzed.
  • Third-party business partners may collect data directly, and their privacy policies will govern such data collection.
  • Warning: Infibee Technologies never requests banking passwords, PINs, or OTPs. If asked, report immediately to law enforcement.

3. Usage of Personal Data

  • Personal data is used for:
    • Providing requested services.
    • Assisting sellers and business partners with orders.
    • Enhancing customer experience.
    • Resolving disputes and troubleshooting.
    • Informing users about offers, products, and services.
    • Fraud prevention and protection against errors/criminal activity.
    • Conducting research, analysis, and surveys.
    • Enforcing Terms & Conditions.
  • Marketing Use:
    • Users may opt-out of marketing communications.
    • Certain service access may be affected if consent is withdrawn.

4. Sharing of Personal Data

  • Personal data may be shared internally within:
    • Infibee Technologies’ group entities, affiliates, and corporate entities.
  • Shared data may be used for marketing purposes unless opted out.
  • Third-party sharing may include:
    • Sellers, Business Partners, Logistics Partners, Payment Service Providers, Reward Program Operators.
    • Sharing is done to fulfill services, comply with laws, enforce agreements, and prevent fraud.
  • Legal Disclosures:
    • Data may be disclosed to government/law enforcement agencies when required by law.
    • Disclosure may also occur to protect Infibee Technologies’ rights, address third-party claims, or ensure user/public safety.

5. Security Precautions

  • Reasonable security practices and procedures are adopted to prevent unauthorized access, loss, or misuse.
  • Secure servers are used to protect information.
  • Users are responsible for keeping login credentials confidential.
  • Internet risks:
    • While security measures are in place, data transmission over the Internet cannot be guaranteed 100% secure.

6. Data Deletion & Retention

  • Users can delete their account via Profile Settings or by contacting Infibee Technologies.
  • Deletion may be delayed or denied if:
    • There are pending grievances, claims, shipments, or services.
  • After deletion, all related data will be lost, and access to the account will be removed.
  • Data retention policy:
    • Data is retained only as long as necessary for its intended purpose or as required by law.
    • Data may be retained in an anonymized format for research/analytics.
    • Some data may be kept to prevent fraud or future abuse.

7. User Rights

  • Users can access, rectify, and update their personal data directly through the Platform.

8. Consent & Withdrawal

  • By using the Platform, users consent to the collection, use, and sharing of their data under this policy.
  • If providing personal data of another person, users confirm they have authorization to do so.
  • Consent Withdrawal:
    • Users can withdraw consent by contacting the Grievance Officer.
    • Subject line: “Withdrawal of consent for processing personal data”.
    • Withdrawal is not retrospective—services that require such data may be restricted/denied.

9. Policy Updates & Changes

  • The Privacy Policy may be updated periodically.
  • Users will be notified of significant changes as required by law.

10. Grievance Officer Contact Details

Grievance Officer: Ravi
Designation: Grievance Officer
Company Name & Address: Infibee Technologies ,No 71-73, 2nd Floor, CIT Nagar 1st Main Road , Nandanam, Chennai, Tamil Nadu 600035
Phone: +91 98941 85502
Availability: Monday – Friday (10:00 AM – 5:00 PM IST)

Refund and Cancellation Policy – Infibee Technologies

This policy explains how you can cancel enrollment or request a refund for training programs purchased through our platform.

1. Course Cancellations

  • Cancellation requests must be made within 30 days of enrollment.
  • Cancellations will not be entertained if:
    • The student has attended more than 10% of the course.
    • Course materials, software, or credentials have been accessed/downloaded.
    • The training program includes one-on-one mentorship or live sessions that have already commenced.

2. Refund Eligibility

  • Refund requests must be made within 30 days of enrollment.
  • Refunds will not be provided if the student has:
    • Attended a significant portion of the course.
    • Failed to meet the course completion guidelines.
    • Violated any terms of service or code of conduct.

3. How to Request a Refund

  • To request a refund, contact our customer support with your enrollment details.
  • Refund approvals are subject to verification by the Infibee Technologies team.

4. Processing of Refunds

  • If a refund is approved, it will be processed within 3-7 business days to the original payment method.

5. No Refund for Completed Courses

  • No refunds will be issued for courses that are fully completed or where a certificate has been issued.

Rescheduling

  1. Infibee Rescheduling: Infibee Technologies reserves the right to reschedule classes as necessary.
  2. User Options for Infibee Rescheduling: Opt for the next batch of training with no additional charges.
  3. User-Requested Rescheduling:
  4. Users can request rescheduling for any valid reason.
  5. Reschedule requests must be communicated to Infibee Technologies at least three working days before the training commencement.

Reschedule Approval:

  1. Infibee Technologies will review and approve reschedule requests.
  2. If approved, the next tentative date should fall within six months from the date of the approved reschedule.
  3. Conditions for User-Requested Rescheduling: Users must inform Infibee Technologies at least three working days in advance , Rescheduled dates should be within six months from the approved date.
  4. Notification of Rescheduling:
  5. Users will be notified in case of any rescheduling by Infibee Technologies.

Exceptions:

  1. Infibee Technologies allows users to opt for a refund if they are not satisfied with the rescheduled dates.
  2. The rescheduling policy aims to provide users with flexibility and options in case of any changes to the original training schedule.
  3. Communication Channel for Reschedule Requests:
  4. Users can communicate their reschedule requests through a specified communication channel, such as email or another provided mechanism.

 

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