SAP Customer Service Training in Delhi

5/5

Infibee Technologies is India’s No.1 Sap Customer Service Training in Delhi with Global certification and providing placement guidance.

Kickstart your career in SAP CUSTOMER SERVICE Course in Delhi with 10+ trainers with industry experience, affordable fees, live mock sessions, resume building, interview preparation, placement training, and lifetime access to recorded sessions. The course equips trainees with the skills required for customer interaction management and automation of service avenues and cases for effectively resolving customer issues to improve the quality of service provision.

Join Our SAP Customer Service Training Institute Delhi and Light Your Career with High Paying Jobs at Top Companies!

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25 hrs of E-Learning Videos
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SAP Customer Service Online Course Overview

Launching a career with Infibee Technologies necessitates the SAP CUSTOMER SERVICE training in Delhi that aims to equip students with real-world skills related to customer interactions, process optimization through service management, and increasing customer satisfaction. SERVICE through SAP is concerned with service requests handling, customer issues tracking, and efficient operation of service request handling. The training program includes knowledge acquisition and hands-on projects for preparing students for actual industrial work.

Our SAP CUSTOMER SERVICE Course is underpinned by real-time projects for practical learning. Students learn service order management, service contracts, and tracking customer interactions. The trainers handle workflow automation, reporting, and analytics. With fewer students in a batch, dedicated mentoring could be given. Live sessions’ recorded modules will be forever accessible equally for learning purposes. Placement assistance is there to guide students in resume building and career. There is also training on global certifications. The training mainly focuses on real-time use cases which helps in building problem-solving skills. 

Course Topics Covered Applications of SAP CUSTOMER SERVICE Training in Delhi Tools Used
Service Order Management Managing Service Requests SAP CRM Web UI
Service Contracts & Agreements Customer Support Automation SAP CRM Mobile App
Customer Interaction Tracking Tracking Customer Issues SAP CRM Analytics
Workflow Automation Service Process Optimization SAP Business Client
Reporting & Dashboarding Service Performance Reporting SAP NetWeaver
Integration with ERP & Other Systems Improving Customer Experience SAP Fiori

Why Choose Infibee Technologies for SAP CUSTOMER SERVICE Course in Delhi?

  • India’s No.1 SAP CUSTOMER SERVICE Training Institute in Delhi

  • 10+ Industry-experienced trainers

  • Hands-on projects with real-time scenarios

  • Affordable fees and flexible payment options

  • Lifetime access to recorded sessions

  • Resume preparation, interview guidance & mock interviews

  • Small batch sizes for personalized learning

  • Career guidance and placement support

Best SAP CUSTOMER SERVICE Institute in Delhi – Get Certified with Infibee Technologies

Located in the heart of Delhi, Infibee Technologies offers the SAP CUSTOMER SERVICE Course in the capital. It trains learners to efficiently manage service orders, automate customer service processes, and draw insights to improve other business operations. Students are imparted with practical knowledge about handling service requests and contracts with customers and monitoring their interactions to ensure smooth customer support workflows and the enhancement of client satisfaction. However, due to hands-on projects and real-life scenarios, learners obtain knowledge to face challenges of contemporary customer service environments.

The syllabus, too, focuses on workflow automation, reporting, and analysis so that students can study the performance of a service and choose from the data collected on that analysis. Trainers who are experts in the industry offer individual coaching and mentoring to each student so that they develop practical expertise. Also, Infibee Technologies, apart from developing technical skills, guides its students, prepares resumes, and provides placement support to help learners get in highly paid jobs in reputed companies. 

Certification Providing

Once the learner finishes the SAP CUSTOMER SERVICE Course in Delhi, a certification issued by Infibee Technologies shall be awarded to him, certifying his abilities in customer service modules. This certification is accepted in leading MNCs and is an advantage in job positions such as Service Consultant, Customer Support Analyst, and CRM Specialist. The other opportunities shall include guiding the students for global SAP CUSTOMER SERVICE certifications

Our alumni have secured positions in top MNC companies such as TCS, Infosys, Wipro, Cognizant, and HCL Technologies.

Modes of SAP Customer Service Training At Infibee Technologies:

  • Classroom Training
  • Self -Based Training
  • Online Training
  • Corporate Training

Global Certifications Available for SAP CUSTOMER SERVICE Training in Delhi

S.No Certification Code Cost (INR) Certification Expiry
1 C_CUS_12 ₹50,000 2 Years
2 C_CUS_13 ₹55,000 2 Years
3 C_CUS_14 ₹45,000 2 Years

Benefits of Learning SAP CUSTOMER SERVICE Course in Delhi

  • High demand for customer service professionals in IT & business sectors

  • Hands-on training with real-time projects

  • Lifetime access to recorded sessions

  • Career guidance and placement support

  • Expertise in service order management, workflow automation, and reporting

  • Integration with ERP & analytics tools

  • Preparation for global SAP CUSTOMER SERVICE certifications

  • Enhanced problem-solving and decision-making skills

What You’ll Learn

  • Service Order Management & Processing

  • Service Contracts & Agreements

  • Customer Interaction Tracking

  • Workflow Automation

  • Reporting & Dashboarding

  • Integration with ERP & Analytics Systems

  • Improving Customer Satisfaction & Service Efficiency

Who Can Join?

  • Fresh graduates in IT, Management, and related streams

  • CRM, service, and support professionals

  • Business analysts and ERP consultants

  • Anyone looking to specialize in SAP CUSTOMER SERVICE

Career Opportunities in SAP CUSTOMER SERVICE Training in Delhi

Level Job Role Salary Range (LPA)
Freshers (0–3 yrs) SAP CUSTOMER SERVICE Trainee 3 – 4.5
  Junior Customer Support Analyst 4 – 5.5
  CRM Associate 4 – 5
Mid-Level (4–8 yrs) SAP CUSTOMER SERVICE Consultant 5 – 8
  Senior Customer Support Analyst 8 – 12
  CRM Specialist 8 – 12
  Customer Service Lead 8 – 12
Senior (9+ yrs) Principal CUSTOMER SERVICE Consultant 12 – 18
  Head of Customer Service 15 – 20
  CUSTOMER SERVICE Architect 18 – 25
Specialized Roles CRM Security Consultant 10 – 15
  CRM Testing Specialist 10 – 15
  CRM Solution Expert 12 – 18

Who’s Hiring SAP CUSTOMER SERVICE Professionals?

  • TCS

  • Infosys

  • Wipro

  • Accenture

  • Capgemini

Can I Study the SAP CUSTOMER SERVICE Course in Other Locations?

SAP Customer Service Training is offered to other cities as well as SAP Customer Service Training in Chennai, SAP Customer Service Training in Bangalore, SAP Customer Service Training in Hyderabad, and SAP Customer Service Training in Pune. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Delhi, that is what makes us the number one choice.

How to Register for SAP CUSTOMER SERVICE Classes in Delhi at Infibee Technologies?

Step 1: Register for a Free Demo

  • Submit the inquiry form on our website.

  • Attend a free demo session to understand our training methodology.

Step 2: Select Your Training Mode

  • Choose classroom, online, or corporate training.

  • Confirm batch timing and schedule.

Step 3: Start Your SAP CUSTOMER SERVICE Course in Delhi Journey

  • Learn from expert trainers.

  • Work on live projects and prepare for SAP CUSTOMER SERVICE certification.

Enroll Today: Unlock Your SAP CUSTOMER SERVICE Training in Delhi Potential!

Kickstart your SAP CUSTOMER SERVICE career at Infibee Technologies! Expert trainers, certification, and placement support shall prepare you for lucrative jobs. Enroll today!

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Why People Choose Infibee ?

Upcoming SAP Customer Service Online Batches

06-10-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
08-10-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
03-10-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP Customer Service Course Syllabus

Join our SAP Customer Service Online Training! Our syllabus is designed to cover essential SAP Customer Service methodologies, tools for automation, and advanced techniques. Led by industry experts, our practical projects empower you to analyze customer service processes effectively in today’s dynamic business environment. 

  • Serial number Creation
  • Equipment Creation
  • Functional Location
  • Installed Base
  • Work Center Creation
  • Cost Center Creation
  • Activity Type
  • Activity Pricing
  • Maintenance Plant
  • Maintenance Planning Plant
  • Serial Number Management
  • Serial number Profile creation
  • Assigning to Material
  • Serial number creation
  • Activating Equipment’s
  • Equipment
  • Creating a Piece of Equipment
  • Using List Editing for Equipment
  • Changing a Piece of Equipment
  • Changing the Maintenance Plant
  • Change View Selection
  • Displaying an Equipment Master Record
  • Activating/Deactivating Equipment
  • Flagging a Piece of Equipment for Deletion
  • Displaying Usage Times
  • Displaying the Structure List and the Structure Graphic
  • Equipment at Functional Locations
  • Creation Functions for Functional Locations
  • Creating a Functional Location
  • Creating a Functional Location for the Reference Location
  • Creating a Functional Location Using a Copy Reference
  • Assigning a Superior Functional Location
  • Changing and Displaying a Functional Location
  • Renaming Functional Locations
  • Changing the Maintenance Plant in a Functional Location
  • Activating/Deactivating Functional Locations
  • Installing/Dismantling Equipment from the Functional Location Master Record
  • Creating a Partner for the Technical Object
  • Creating an Installed Base
  • Creating an Installed Base with a Reference
  • Creating an Installed Base from Sales Data
  • Creating an Installed Base from Production Data
  • Displaying an Installed Base
  • Displaying an Installed Base from the Notification
  • Structure Processing of an Installed Base
  • Environment Display for the Installation
  • Warranty Assignment
  • Warranty Counters and Characteristics
  • Master Warranty
  • Status Profile
  • Task List
  • Task list for Technical object
  • Measuring Points
  • Measurement Documents
  • Notification Types Creation
  • Damage Code Configuration
  • Cause Code Configuration
  • Partner Determination Procedure Configuration
  • Scheduling Types Configuration
  • Maintaining Control Keys
  • User Status Configuration for Notification Types
  • Task List Configuration for Notification Types
  • Configuring Priority Types
  • Service Order Type Creation
  • Scheduling
  • Service Order Processing
  • Notification and Order Integration
  • Control Key Configuration
  • User Status Configuration for Order Types
  • FOC Order Type Configuration
  • Allocation Structure
  • Settlement Profile Creation
  • Sales Order Type Configuration
  • DMR types configuration
  • DIP Profile Configuration
  • Settlement Profile Configuration
  • Completion Confirmation
  • Overall Confirmation
  • Confirmation of External Services & External materials
  • Billing Process
  • Teco
  • Order Settlement
  • Business Completion of Order
  • Maintenance Plan
  • Single cycle plan
  • Scheduling Maintenance Plan
  • Internal Service Processing
  • External Service Processing
  • In -House- Repair
  • Repair-At-Site
  • AMC Process
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On SAP Customer Service Projects

Enroll in our SAP Customer Service Online Classes, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices.

Customer Support Ticketing System

Develop a comprehensive ticketing system to manage customer support requests. This project will involve setting up workflows for ticket creation, assignment, escalation, and resolution using SAP Customer Service.

Field Service Management System

Implement a field service management solution to optimize the scheduling and dispatching of field technicians. This project will focus on integrating real-time data from customer service requests, technician availability, and inventory management to ensure timely and efficient service delivery.

Customer Feedback and Survey Integration

Create a system for capturing and analyzing customer feedback and survey responses directly within SAP Customer Service. This project will involve designing surveys, automating the distribution process, and integrating the feedback into the customer service module.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Surya
Experience
12+ Years
Specialized in
Service modules, Customer Service solutions,
More Details
As a trainer at Infibee Technologies, Mr. Surya our trainers employ a blend of interactive teaching methods, real-world case studies, and live project work. They are dedicated to ensuring that every participant gains a comprehensive understanding of SAP Customer Service, equipping them with the skills needed to excel. With a focus on hands-on learning, that students gain proficiency through real-world projects and industry-relevant scenarios.

SAP Customer Service Course Training Objectives

Our Best SAP Customer Service Online Training aims to empower participants with comprehensive skills and practical knowledge in this field. The objectives focus on mastering core concepts, applying skills through real-world projects, fostering critical thinking, and preparing for professional challenges. This approach not only enhances career development but also contributes to industry advancement. Through our training, you’ll gain a solid foundation in SAP Customer Service, equipping you with the expertise needed to excel in customer service management and support roles within various industries.

The average salary for professionals in SAP Customer Service varies based on experience, location, and specific roles. Entry-level positions typically start at around 3–4.5 LPA, while mid-level professionals can earn between 5–8 LPA. Senior and experienced professionals can earn upwards of 12–18 LPA, with top roles such as Head of SAP Customer Service earning between 15–20 LPA or more.

Yes, obtaining SAP Customer Service certification is highly worthwhile. Certification validates your expertise and skills, making you more attractive to employers. It demonstrates your commitment to the field and can significantly enhance your career prospects, potentially leading to higher salaries and advanced positions.

The SAP Customer Service course covers a wide range of topics essential for mastering the field. These include customer service management, handling customer inquiries and complaints, service order management, service contract management, and integration with other SAP modules. The course is designed to provide both theoretical knowledge and practical skills through hands-on training and real-world projects.

There are no strict prerequisites for enrolling in the SAP Customer Service course. However, having a basic understanding of SAP systems and a background in customer service can be beneficial. Familiarity with business processes and a willingness to learn new technologies will also help you grasp the course content more effectively.

After completing the SAP Customer Service course, a wide range of career opportunities become available. Entry-level roles include SAP Customer Service Trainee and Junior SAP Customer Service Consultant. As you gain experience, you can advance to roles such as SAP Customer Service Specialist, Senior SAP Customer Service Consultant, and SAP Customer Service Manager. With extensive experience, you can aim for positions like Principal SAP Customer Service Consultant or Head of SAP Customer Service.

SAP Customer Service certification can significantly boost your career by validating your skills and knowledge. It increases your employability, making you a preferred candidate for many organizations. Certified professionals often have better job security, higher salaries, and more opportunities for career advancement. Additionally, certification keeps you updated with the latest industry standards and practices, ensuring you remain competitive in the job market.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP Customer Service Career Opportunity

SAP Customer Service is a widely used module, and it integrates seamlessly with various systems without needing frequent upgrades. It is one of the highest-paying careers in the enterprise software industry, and those with SAP Customer Service certification can earn an average of 7 LPA per year.
Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP Customer Service Training FAQ's

Infibee SAP Customer Service Online Training offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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