SAP Customer Service Training in Chennai

5/5

Infibee provides the best SAP customer service courses in Chennai with certification and job placements.

Welcome to SAP Customer Service training in Chennai at Infibee Technologies. Our training syllabus provides the skills required to utilize the real power of SAP’s customer relationship management solutions. Our trainers are industrial experts with plenty of experience. It encompasses the latest CRM methodologies and best practices. You will be provided with hands-on practice and real-world simulation exercises that give you insight into the effective deployment and management of SAP CRM systems. If you want to become a specialist in sales, marketing, or service management, Infibee Technologies is sure to give you robust learning that helps you cope with the cutthroat world of business.

Join our SAP Customer Service institute in Chennai today and start your way to mastering the most important skills for delivering outstanding customer experiences.

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25 hrs of E-Learning Videos
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SAP Customer Service Course in Chennai Overview

SAP CUSTOMER SERVICE (CS) is a central module in SAP ERP, facilitating the processing of customer service within an organization. SAP CUSTOMER SERVICE Training in Chennai makes learners adept at taking care of service requests, management of maintenance notifications, processing of repair orders, and ensuring complete customer satisfaction at Infibee Technologies. It helps the professionals understand the configurations and implementations of the CS module so that it integrates smoothly with Plant Maintenance (PM) and Sales, and Distribution (SD).

The training is suitable for learning to become SAP CS consultants, support engineers, or business process owners. This training program covers service contracts, warranties, installed base management, and service orders. Real-time exposure to projects, blended with expert mentorship, gives learners a theoretical and practical perspective on the SAP CS environment.

The world-class infrastructure at Infibee Technologies offers the best SAP CUSTOMER SERVICE Course in Chennai, one that’s definitely in tune with the industry’s needs. From fresher to experienced professional, our training prepares you to be job-ready from day one.

 

Why Choose Infibee Technologies for SAP CUSTOMER SERVICE Training in Chennai?

Key Highlights:

  • ISO-Certified SAP CUSTOMER SERVICE Training Institute in Chennai

  • Industry-expert faculty with 10+ years of experience

  • Hands-on training with real-time scenarios and projects

  • Access to SAP server and case studies

  • 100% placement support with mock interviews

  • Flexible batch timings: Weekend/Weekday/Online

  • Affordable course fees with EMI options

  • Resume building and interview preparation sessions

  • Certification guidance and post-training support

Best SAP CUSTOMER SERVICE Training in Chennai – Get Certified with Infibee Technologies 

Infibee Technologies stands as the best SAP CUSTOMER SERVICE Training Institute in Chennai by offering a career-focused training approach. Our SAP CUSTOMER SERVICE Course in Chennai is crafted with deep consultation with industry professionals, ensuring that students gain the skills employers seek.

Our curriculum includes service order management, notifications processing, installed base handling, and integration with SD and PM modules. Through live projects and assignments, students gain experience in practical scenarios encountered in SAP CS roles. Our trainers bring real-world consulting experience, equipping learners with skills that go beyond textbooks.

Infibee doesn’t just teach, we mentor. With 1000+ students placed in top-tier companies, our SAP CUSTOMER SERVICE Classes in Chennai prepare you for the job market with mock interviews, soft skills training, and certification guidance. Whether you’re a beginner or transitioning your career, Infibee’s personalized support ensures success.

Upon completion, students receive a course completion certificate and support for global certifications. Our alumni network and hiring partners keep us ahead in placement success. Infibee Technologies, the top SAP CUSTOMER SERVICE Course Institute in Chennai, ensures that your investment in learning leads to tangible career outcomes. Enroll now to master SAP CUSTOMER SERVICE and transform your future.

 

Modes of Training for SAP CUSTOMER SERVICE Course at Infibee Technologies:

  • Classroom Training

  • Instructor-led Live Online Training

  • Self-paced Video Training

  • Corporate Training (On-demand)

 

Global Certification for SAP CUSTOMER SERVICE

S.No Certification Code Cost (INR) Certification Expiry
1 C_TS_CS_66 22,000 5 Years
2 S/4HANA_CS_2021 24,500 5 Years
3 SAP Certified CS Pro 26,000 5 Years
 

Benefits of Learning the SAP CUSTOMER SERVICE Course:

  • High-demand skill with global opportunities

  • Integration knowledge across SAP modules

  • Practical exposure to service order management

  • Boosts job opportunities in customer-centric industries

  • Competitive salary packages

  • Industry-recognized certifications

  • Hands-on SAP server access

  • Project-based learning for real-world expertise

 

Career Opportunities in SAP CUSTOMER SERVICE:

Level Role Salary Range (INR LPA)
Freshers (0–3 years) SAP CS Associate Consultant 3.5 – 5.5
  SAP Support Analyst (CS Module) 4 – 6
  SAP Functional Tester (CS) 4 – 5.5
Mid-Level (4–8 years) SAP CS Functional Consultant 6 – 10
  SAP CS Business Analyst 8 – 12
  SAP CS Module Lead 9 – 13
Senior (9+ years) SAP CS Solution Architect 15 – 22
  SAP Customer Experience Consultant 18 – 25
  SAP CS Practice Head 20 – 28
Specialized Roles SAP CS Trainer 10 – 18
  SAP CS Integration Specialist 12 – 20
 

SAP CUSTOMER SERVICE Course Highlights:

  • 40+ hours of intensive training

  • Live SAP server access

  • Real-time case studies and hands-on projects

  • Training from SAP-certified professionals

  • Interview and certification preparation

  • LMS access with recorded sessions

 

Who’s Hiring SAP CUSTOMER SERVICE Professionals?

  • Infosys

  • Wipro

  • TCS

  • Capgemini

  • Cognizant

  • Accenture

  • Deloitte

 

Enroll Today: Unlock Your SAP CUSTOMER SERVICE Potential!

Don’t miss your chance to move ahead in career with our SAP Customer Service Certification Training in Chennai. Apply today and start your transformation of learning that helps you make your way to cloud success.

For more details and course duration, check out our website or mail us contactus@infibee.in

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Why People Choose Infibee ?

Upcoming SAP Customer Service Batches In Chennai

01-09-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
03-09-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
05-09-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP Customer Service Course Syllabus in Chennai

Join our SAP Customer Service Training in Chennai! Learn the essentials of SAP Customer Service methodologies, automation tools and advanced techniques. Our industry professionals guide you through practical project work to analyze customer services effectively in today’s complex business scenario.

  • Serial number Creation
  • Equipment Creation
  • Functional Location
  • Installed Base
  • Work Center Creation
  • Cost Center Creation
  • Activity Type
  • Activity Pricing
  • Maintenance Plant
  • Maintenance Planning Plant
  • Serial Number Management
  • Serial number Profile creation
  • Assigning to Material
  • Serial number creation
  • Activating Equipment’s
  • Equipment
  • Creating a Piece of Equipment
  • Using List Editing for Equipment
  • Changing a Piece of Equipment
  • Changing the Maintenance Plant
  • Change View Selection
  • Displaying an Equipment Master Record
  • Activating/Deactivating Equipment
  • Flagging a Piece of Equipment for Deletion
  • Displaying Usage Times
  • Displaying the Structure List and the Structure Graphic
  • Equipment at Functional Locations
  • Creation Functions for Functional Locations
  • Creating a Functional Location
  • Creating a Functional Location for the Reference Location
  • Creating a Functional Location Using a Copy Reference
  • Assigning a Superior Functional Location
  • Changing and Displaying a Functional Location
  • Renaming Functional Locations
  • Changing the Maintenance Plant in a Functional Location
  • Activating/Deactivating Functional Locations
  • Installing/Dismantling Equipment from the Functional Location Master Record
  • Creating a Partner for the Technical Object
  • Creating an Installed Base
  • Creating an Installed Base with a Reference
  • Creating an Installed Base from Sales Data
  • Creating an Installed Base from Production Data
  • Displaying an Installed Base
  • Displaying an Installed Base from the Notification
  • Structure Processing of an Installed Base
  • Environment Display for the Installation
  • Warranty Assignment
  • Warranty Counters and Characteristics
  • Master Warranty
  • Status Profile
  • Task List
  • Task list for Technical object
  • Measuring Points
  • Measurement Documents
  • Notification Types Creation
  • Damage Code Configuration
  • Cause Code Configuration
  • Partner Determination Procedure Configuration
  • Scheduling Types Configuration
  • Maintaining Control Keys
  • User Status Configuration for Notification Types
  • Task List Configuration for Notification Types
  • Configuring Priority Types
  • Service Order Type Creation
  • Scheduling
  • Service Order Processing
  • Notification and Order Integration
  • Control Key Configuration
  • User Status Configuration for Order Types
  • FOC Order Type Configuration
  • Allocation Structure
  • Settlement Profile Creation
  • Sales Order Type Configuration
  • DMR types configuration
  • DIP Profile Configuration
  • Settlement Profile Configuration
  • Completion Confirmation
  • Overall Confirmation
  • Confirmation of External Services & External materials
  • Billing Process
  • Teco
  • Order Settlement
  • Business Completion of Order
  • Maintenance Plan
  • Single cycle plan
  • Scheduling Maintenance Plan
  • Internal Service Processing
  • External Service Processing
  • In -House- Repair
  • Repair-At-Site
  • AMC Process
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On SAP Customer Service Projects

Take the SAP Customer Service Classes in Chennai by us. Our course focuses on high-quality training, followed up by a strong ground in core concepts and practical approach. Participants will be involved with current use cases and scenarios of industry, which will eventually enhance their skills for execution of real-time projects based on best practices.

Customer Support Ticketing System

Develop a comprehensive ticketing system to manage customer support requests. This project will involve setting up workflows for ticket creation, assignment, escalation, and resolution using SAP Customer Service.

Field Service Management System

Implement a field service management solution to optimize the scheduling and dispatching of field technicians. This project will focus on integrating real-time data from customer service requests, technician availability, and inventory management to ensure timely and efficient service delivery.

Customer Feedback and Survey Integration

Create a system for capturing and analyzing customer feedback and survey responses directly within SAP Customer Service. This project will involve designing surveys, automating the distribution process, and integrating the feedback into the customer service module.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Surya
Experience
12+ Years
Specialized in
Service modules, Customer Service solutions,
More Details
As a trainer at Infibee Technologies, Mr. Surya our trainers employ a blend of interactive teaching methods, real-world case studies, and live project work. They are dedicated to ensuring that every participant gains a comprehensive understanding of SAP Customer Service, equipping them with the skills needed to excel. With a focus on hands-on learning, that students gain proficiency through real-world projects and industry-relevant scenarios.

SAP Customer Service Course Training Objectives

Our Best SAP Customer Service Training in Chennai is designed to train the participants with comprehensive skill and practical knowledge in the field. The objectives emphasize mastering core concepts, the application of skills through real-world projects, critical thinking, and preparation for professional challenges.

The average salary for professionals in SAP Customer Service varies based on experience, location, and specific roles. Entry-level positions typically start at around 3–4.5 LPA, while mid-level professionals can earn between 5–8 LPA. Senior and experienced professionals can earn upwards of 12–18 LPA, with top roles such as Head of SAP Customer Service earning between 15–20 LPA or more.

Yes, obtaining SAP Customer Service certification is highly worthwhile. Certification validates your expertise and skills, making you more attractive to employers. It demonstrates your commitment to the field and can significantly enhance your career prospects, potentially leading to higher salaries and advanced positions.

The SAP Customer Service course covers a wide range of topics essential for mastering the field. These include customer service management, handling customer inquiries and complaints, service order management, service contract management, and integration with other SAP modules. The course is designed to provide both theoretical knowledge and practical skills through hands-on training and real-world projects.

There are no strict prerequisites for enrolling in the SAP Customer Service course. However, having a basic understanding of SAP systems and a background in customer service can be beneficial. Familiarity with business processes and a willingness to learn new technologies will also help you grasp the course content more effectively.

After completing the SAP Customer Service course, a wide range of career opportunities become available. Entry-level roles include SAP Customer Service Trainee and Junior SAP Customer Service Consultant. As you gain experience, you can advance to roles such as SAP Customer Service Specialist, Senior SAP Customer Service Consultant, and SAP Customer Service Manager. With extensive experience, you can aim for positions like Principal SAP Customer Service Consultant or Head of SAP Customer Service.

SAP Customer Service certification can significantly boost your career by validating your skills and knowledge. It increases your employability, making you a preferred candidate for many organizations. Certified professionals often have better job security, higher salaries, and more opportunities for career advancement. Additionally, certification keeps you updated with the latest industry standards and practices, ensuring you remain competitive in the job market.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP Customer Service Career Opportunity

This is one of the widely used modules in SAP. Its integration with other systems does not need frequent upgrading, and it is considered to be one of the most highly paid careers in the enterprise software industry, for which the average is around 7 LPA per year.
Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP Customer Service Training FAQ's

Infibee SAP Customer Service Training In Chennai offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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