SAP Customer Service Course in Bangalore

5/5

Infibee offers India’s leading SAP Customer Service course in Bangalore with training and certifications that enable participants to start a career in SAP CS.

The training courses are comprehensive and conducted by experts who provide hands-on learning experience through real-time projects at affordable fees. The course also provides assistance with CV preparation, interviewing and job placement. This course offers lifetime access to recorded sessions so you can learn outside the classroom. The main topics covered in the SAP Customer Service course include customer master data, service order management, warranty processing, notifications, repair processing, service contracts, integration with SD and MM and customising in the CS module.

With online and offline training modes, Infibee ensures flexibility and high-quality training tailored to professionals and newcomers alike. Enrol now with the best SAP Customer Service Training Institute in Bangalore and get ready for the job with practical SAP CS knowledge.

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SAP Customer Service Course in Bangalore Overview

Infibee Technologies offers a complete training portfolio for SAP CUSTOMER SERVICE in Bangalore so that students and working professionals can gain a thorough understanding of the Customer Service module under SAP CRM. The curriculum aims to enable participants to handle various customer processes using SAP tools, improve service management and apply real-time solutions to resolve customer issues. The training is offered to bridge the gap between research and knowledge of post-sales service processes, such as service requests, warranties, repairs, service contracts and call management. Participants will get their hands dirty in real-time projects and business scenarios that meet industry standards.

The SAP CUSTOMER SERVICE training courses in Bangalore are conducted by SAP certified consultants who have more than 10 years of hands-on experience in the industry. This will familiarise the learners with live scenarios, mock interviews, resume writing and job placement assistance. All of this is aimed at equipping candidates with skills that will be useful in global certification and SAP CRM implementation projects. The curriculum covers all important topics such as service order management, SLA tracking, resource planning and integration with other SAP modules.

As a reputed SAP CRM Training Institute in Bangalore, Infibee ensures every learner walks out industry-ready with the confidence to take on functional or consultant roles in SAP CS implementations. Join the most in-demand SAP CUSTOMER SERVICE Training in Bangalore and future-proof your career.

Why Choose Infibee Technologies for SAP CUSTOMER SERVICE Course in Bangalore? Key Highlights

  • Real-time SAP CRM project implementation experience.

  • 100% Placement Assistance with resume & interview prep.

  • Certified & Experienced SAP CRM instructors.

  • Flexible Batch Timings – Weekdays, Weekends, and Fast-track.

  • Lifetime access to recorded sessions.

  • Hands-on practice with SAP CS tools and configurations.

  • Affordable fees with installment options.

  • Globally recognized certification guidance.

  • Dedicated career support and mentoring.

  • Industry-oriented curriculum mapped to current job roles.

Best SAP CUSTOMER SERVICE Course in Bangalore – Get Certified with Infibee Technologies

Infibee Technologies offers the best SAP CUSTOMER SERVICE training in Bangalore with emphasis on theory and practise. The course is specially designed for IT professionals, business analysts and graduates who want to specialise in SAP CRM- Customer Service module. Infibee is not only about teaching how to use the tool, but also how to use the tool in the real world.

In the SAP CUSTOMER SERVICE training in Bangalore, participants will be familiarised with the service processes such as notifications, complaints, repair order management, service contract lifecycle and call centre integration. The training is project and scenario based and provides real server access and several mock projects based on industry standards. In addition, Infibee provides certification support and helps you achieve recognition as a global SAP customer service consultant.

Infibee is one of the leading providers of SAP CRM training in Bangalore and is known for its experienced trainers, job-oriented curriculum and successful placement record. You will benefit whether you attend SAP CUSTOMER SERVICE courses online or in the classroom in Bangalore.

So, if you’re looking for a career-defining opportunity, this course is your launchpad. Enroll now in the most trusted SAP CUSTOMER SERVICE program in the city and get certified to lead the next generation of customer service transformations.

Modes of Training for SAP CUSTOMER SERVICE Course at Infibee Technologies

  • Classroom Training (Weekday & Weekend Batches)

  • Live Online Instructor-Led Training

  • Fast-Track One-on-One Training

  • Corporate Training (On-site & Remote)

  • Self-paced Recorded Sessions (Lifetime Access)

Global Certifications for SAP CUSTOMER SERVICE 

S.No Certification Code Cost (INR) Certification Expiry
1 C_TS_CUS_66 ₹45,000 No Expiry (Valid for Lifetime)
2 C_TS_CRM_74 ₹46,500 No Expiry
3 E_C4HCS_94 ₹47,500 No Expiry
4 P_C4HCS_2024 ₹52,000 No Expiry
5 S4HCS_2022 ₹49,000 No Expiry

Benefits of Learning the SAP CUSTOMER SERVICE Course

  • High demand for SAP CS professionals in global markets.

  • Opportunity to work on core business process improvements.

  • Increased earning potential and job security.

  • Better understanding of SAP CRM integrations.

  • Competitive edge for IT and business analyst roles.

  • Ability to lead customer service transformation initiatives.

  • Pathway to SAP certification and consulting roles.

  • Applicable across industries like retail, telecom, manufacturing.

  • Enhances resume and career profile for managerial positions.

  • Ideal for freshers, mid-level, and senior professionals.

Career Opportunities in SAP CUSTOMER SERVICE

Level Role Salary Range (INR LPA)
Freshers / Junior (0–3) SAP CS Associate Consultant 3 – 4.5
  SAP CRM Support Analyst 4 – 5.5
  SAP CS Functional Tester 4 – 5
Mid-Level (4–8) SAP CS Consultant 5 – 8
  SAP CRM Functional Analyst 8 – 12
  SAP CS Implementation Specialist 8 – 12
  SAP Customer Service Lead 8 – 12
Senior (9+ years) Principal SAP CS Consultant 12 – 18
  SAP Customer Service Delivery Manager 15 – 20
  SAP CS Solution Architect 18 – 25
Specialised Roles SAP CS Integration Specialist 10 – 15
  SAP CRM Testing Expert 10 – 15
  SAP CS Trainer / Coach 12 – 20

SAP CUSTOMER SERVICE Course Highlights:

  • 40+ hours of interactive training

  • Hands-on practice on SAP CRM system

  • Case studies, assignments & mini-projects

  • Dedicated certification and placement support

  • Access to SAP CS study materials & interview questions

  • Real-world service process scenarios

  • Free demo class & career counseling

  • Trainer with 10+ years of SAP CRM experience

  • Resume & LinkedIn profile building sessions

  • Access to SAP CS community and job referrals

Who’s Hiring SAP CUSTOMER SERVICE Professionals?

  • Tata Consultancy Services (TCS)

  • Capgemini

  • Deloitte

  • Accenture

  • Infosys

Enroll Today: Unlock Your SAP CUSTOMER SERVICE Potential!

Don’t miss the opportunity to propel your career forward with our SAP Customer Service Certification Training in Bangalore. Enroll today to begin your transformative learning journey that equips you with the skills and knowledge needed to excel in the world of cloud computing.

For more details on the syllabus, course duration, and enrollment process, explore our website or contact us at contactus@infibee.in

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Upcoming SAP Customer Service Batches in Bangalore

04-08-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
30-07-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
01-08-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP Customer Service Course Syllabus in Bangalore

Join our SAP Customer Service Training in Bangalore! Our syllabus is designed to cover essential SAP Customer Service methodologies, tools for automation, and advanced techniques. Led by industry experts, our practical projects empower you to analyze customer service processes effectively in today’s dynamic business environment. 

  • Serial number Creation
  • Equipment Creation
  • Functional Location
  • Installed Base
  • Work Center Creation
  • Cost Center Creation
  • Activity Type
  • Activity Pricing
  • Maintenance Plant
  • Maintenance Planning Plant
  • Serial Number Management
  • Serial number Profile creation
  • Assigning to Material
  • Serial number creation
  • Activating Equipment’s
  • Equipment
  • Creating a Piece of Equipment
  • Using List Editing for Equipment
  • Changing a Piece of Equipment
  • Changing the Maintenance Plant
  • Change View Selection
  • Displaying an Equipment Master Record
  • Activating/Deactivating Equipment
  • Flagging a Piece of Equipment for Deletion
  • Displaying Usage Times
  • Displaying the Structure List and the Structure Graphic
  • Equipment at Functional Locations
  • Creation Functions for Functional Locations
  • Creating a Functional Location
  • Creating a Functional Location for the Reference Location
  • Creating a Functional Location Using a Copy Reference
  • Assigning a Superior Functional Location
  • Changing and Displaying a Functional Location
  • Renaming Functional Locations
  • Changing the Maintenance Plant in a Functional Location
  • Activating/Deactivating Functional Locations
  • Installing/Dismantling Equipment from the Functional Location Master Record
  • Creating a Partner for the Technical Object
  • Creating an Installed Base
  • Creating an Installed Base with a Reference
  • Creating an Installed Base from Sales Data
  • Creating an Installed Base from Production Data
  • Displaying an Installed Base
  • Displaying an Installed Base from the Notification
  • Structure Processing of an Installed Base
  • Environment Display for the Installation
  • Warranty Assignment
  • Warranty Counters and Characteristics
  • Master Warranty
  • Status Profile
  • Task List
  • Task list for Technical object
  • Measuring Points
  • Measurement Documents
  • Notification Types Creation
  • Damage Code Configuration
  • Cause Code Configuration
  • Partner Determination Procedure Configuration
  • Scheduling Types Configuration
  • Maintaining Control Keys
  • User Status Configuration for Notification Types
  • Task List Configuration for Notification Types
  • Configuring Priority Types
  • Service Order Type Creation
  • Scheduling
  • Service Order Processing
  • Notification and Order Integration
  • Control Key Configuration
  • User Status Configuration for Order Types
  • FOC Order Type Configuration
  • Allocation Structure
  • Settlement Profile Creation
  • Sales Order Type Configuration
  • DMR types configuration
  • DIP Profile Configuration
  • Settlement Profile Configuration
  • Completion Confirmation
  • Overall Confirmation
  • Confirmation of External Services & External materials
  • Billing Process
  • Teco
  • Order Settlement
  • Business Completion of Order
  • Maintenance Plan
  • Single cycle plan
  • Scheduling Maintenance Plan
  • Internal Service Processing
  • External Service Processing
  • In -House- Repair
  • Repair-At-Site
  • AMC Process
Need customized curriculum?
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Hands On SAP Customer Service Projects

Enroll in our SAP Customer Service Classes in Bangalore, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices.

Customer Support Ticketing System

Develop a comprehensive ticketing system to manage customer support requests. This project will involve setting up workflows for ticket creation, assignment, escalation, and resolution using SAP Customer Service.

Field Service Management System

Implement a field service management solution to optimize the scheduling and dispatching of field technicians. This project will focus on integrating real-time data from customer service requests, technician availability, and inventory management to ensure timely and efficient service delivery.

Customer Feedback and Survey Integration

Create a system for capturing and analyzing customer feedback and survey responses directly within SAP Customer Service. This project will involve designing surveys, automating the distribution process, and integrating the feedback into the customer service module.

For Corporates

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Our Instructor
Name
Mr. Surya
Experience
12+ Years
Specialized in
Service modules, Customer Service solutions,
More Details
As a trainer at Infibee Technologies, Mr. Surya our trainers employ a blend of interactive teaching methods, real-world case studies, and live project work. They are dedicated to ensuring that every participant gains a comprehensive understanding of SAP Customer Service, equipping them with the skills needed to excel. With a focus on hands-on learning, that students gain proficiency through real-world projects and industry-relevant scenarios.

SAP Customer Service Course Training Objectives

Our Best SAP Customer Service Training in Bangalore aims to empower participants with comprehensive skills and practical knowledge in this field. The objectives focus on mastering core concepts, applying skills through real-world projects, fostering critical thinking, and preparing for professional challenges. This approach not only enhances career development but also contributes to industry advancement. Through our training, you’ll gain a solid foundation in SAP Customer Service, equipping you with the expertise needed to excel in customer service management and support roles within various industries.

The average salary for professionals in SAP Customer Service varies based on experience, location, and specific roles. Entry-level positions typically start at around 3–4.5 LPA, while mid-level professionals can earn between 5–8 LPA. Senior and experienced professionals can earn upwards of 12–18 LPA, with top roles such as Head of SAP Customer Service earning between 15–20 LPA or more.

Yes, obtaining SAP Customer Service certification is highly worthwhile. Certification validates your expertise and skills, making you more attractive to employers. It demonstrates your commitment to the field and can significantly enhance your career prospects, potentially leading to higher salaries and advanced positions.

The SAP Customer Service course covers a wide range of topics essential for mastering the field. These include customer service management, handling customer inquiries and complaints, service order management, service contract management, and integration with other SAP modules. The course is designed to provide both theoretical knowledge and practical skills through hands-on training and real-world projects.

There are no strict prerequisites for enrolling in the SAP Customer Service course. However, having a basic understanding of SAP systems and a background in customer service can be beneficial. Familiarity with business processes and a willingness to learn new technologies will also help you grasp the course content more effectively.

After completing the SAP Customer Service course, a wide range of career opportunities become available. Entry-level roles include SAP Customer Service Trainee and Junior SAP Customer Service Consultant. As you gain experience, you can advance to roles such as SAP Customer Service Specialist, Senior SAP Customer Service Consultant, and SAP Customer Service Manager. With extensive experience, you can aim for positions like Principal SAP Customer Service Consultant or Head of SAP Customer Service.

SAP Customer Service certification can significantly boost your career by validating your skills and knowledge. It increases your employability, making you a preferred candidate for many organizations. Certified professionals often have better job security, higher salaries, and more opportunities for career advancement. Additionally, certification keeps you updated with the latest industry standards and practices, ensuring you remain competitive in the job market.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP Customer Service Career Opportunity

SAP Customer Service is a widely used module, and it integrates seamlessly with various systems without needing frequent upgrades. It is one of the highest-paying careers in the enterprise software industry, and those with SAP Customer Service certification can earn an average of 7 LPA per year.
Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP Customer Service Training FAQ's

Infibee SAP Customer Service Training in Bangalore offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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