SAP CRM Training in Pune

5/5

Infibee Technologies provides India’s leading SAP CRM Training in Pune, offering certification and 100% placement support.

KickStart your career with our comprehensive SAP CRM course in Pune, guided by 13+ years of industry-experienced experts with includes hands-on mock projects, resume building, interview preparation, placement training, and lifetime access to recorded live sessions. Gain practical knowledge of SAP CRM applications and real-world scenarios to excel in the IT industry.

Join our SAP CRM Training Institute in Pune and ignite your SAP CRM career, securing high-paying opportunities in top multinational companies.

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25 hrs of E-Learning Videos
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SAP CRM Course in Pune Overview

Begin your career in the IT domain by mastering SAP CRM Training in Pune with Infibee Technologies. SAP CRM is a basis erected software solution by towering aid for customer interaction, integration of sales, marketing, and service processing, and implementation of newer upgrades concerning the customer. Integrated transformation in a highly digital world, with customer-centric strategies, has made SAP CRM into a highly sought-after solution across the globe. Our SAP CRM Course in Pune makes you job ready in MNCs with practical-grade knowledge, skills relevant to the industry, and hands-on training.

About SAP CRM

SAP CRM enables companies to collect and analyze customer data to enhance the application of sales strategies and launch more targeted marketing campaigns. It acts as a sales force automation tool, service management platform, marketing automation tool, and customer analytics tool. Moreover, organizations can integrate SAP CRM with their ERP and other major business modules for fluid operation. Two-way integration leads to seamless business operations. SAP CRM has solutions around campaign management, sales process, and forecasting, customer service and analytics dashboards. With their SAP CRM tools leveraged, companies can provide satisfaction to their customers and retain them better, along with making data-driven choices.

 

SAP CRM Course Topics Covered Applications of SAP CRM Course Tools Used
Sales & Distribution in SAP CRM Customer data management SAP CRM System
Marketing & Campaign Management Sales process automation SAP Fiori
Service Management Customer service automation SAP NetWeaver
Customer Analytics & Reporting Marketing strategy optimization CRM Analytics Tools
Integration with SAP ERP Business process integration SAP Business Client
Master Data Management Improving customer experience MS Excel & BI Tools
Lead & Opportunity Management Efficient sales tracking SAP Solution Manager
Interaction Center Call center management SAP GUI
Partner Channel Management Partner & vendor coordination SAP Web UI
Workflow & Business Rules Automated business workflows SAP CRM Cockpit

 

Why Choose Infibee Technologies for SAP CRM Course in Pune?

  • Infibee Technologies is a trusted SAP CRM Training Institute in Pune.

  • Offers an industry-aligned curriculum designed by experts with 13+ years of experience.

  • SAP CRM Course in Pune provides hands-on training through live projects.

  • Includes mock assessments to evaluate your learning.

  • Provides resume preparation support.

  • Offers interview guidance to enhance placement readiness.

  • 100% placement support with top MNCs & Lifetime access to recorded live sessions

  • Affordable course fees with flexible batches

  • Expert trainers with real-time industry experience

Best SAP CRM Training Institute in Pune – Get Certified with Infibee Technologies

Located in Pune, Infibee Technologies stands out as a premier SAP CRM Training Institute in Pune. Our institute focuses on practical learning with real-time projects to ensure students gain hands-on experience. Our trainers are certified professionals having a good depth of industry experience, who can relate their knowledge about living business scenarios. Infibee also works towards the placement assistance of the students, from resume building to final preparations for an interview.

Our SAP CRM Course in Pune provide trainings to accommodate every learner’s need from flexible modes such as classroom, online, corporate, and self-paced. Our alumni network is rich with SAP CRM professionals who have been placed in reputed companies across the globe. Students joining our SAP CRM course hence get an upper hand in the industry with required skillsets needed for present-day CRM jobs.

 

Certification Providing

Upon completing the SAP CRM Course in Pune, students receive globally recognized SAP CRM certification, validating their expertise and enhancing employability. The certification opens doors to high-paying roles in reputed companies.

 

Alumni Success – Placed in Top MNCs

Alumni Hired in Top MNCs: TCS, Infosys, Wipro, Accenture, Capgemini, IBM, Cognizant

 

Modes of SAP CRM Training at Infibee Technologies

  • Classroom Training

  • Online Instructor-Led Training

  • Corporate Training

  • Self-Paced Training

 

Global SAP CRM Certifications Available

S.No Certification Code Cost (INR) Certification Expiry
1 SAP CCRM01 50,000 3 Years
2 SAP CCRM02 55,000 3 Years
3 SAP CCRM03 60,000 3 Years
4 SAP CCRM04 45,000 3 Years

 

Benefits of Learning SAP CRM Course in Pune

  • Hands-on practical training with live projects

  • Learn from industry experts with 13+ years of experience

  • Flexible training modes: Classroom, Online, Corporate, Self-paced

  • 100% placement assistance

  • Resume building and interview preparation

  • Lifetime access to recorded sessions

  • Exposure to real-time business scenarios

  • Certification from Infibee Technologies

  • High-paying career opportunities in top MNCs

 

What You’ll Learn

  • Sales & marketing process automation using SAP CRM

  • Customer service management and support workflows

  • Lead and opportunity management

  • Customer analytics and reporting

  • Integration with SAP ERP & other modules

  • Workflow automation & business rules configuration

  • Real-time problem solving with CRM tools

 

Who Can Join?

  • Freshers aiming for a career in SAP CRM

  • IT professionals seeking SAP CRM skills upgrade

  • Functional consultants looking for SAP CRM exposure

  • Business analysts & CRM specialists

 

Career Opportunities in SAP CRM

Experience Level Role Salary (LPA)
Freshers/Junior (0–3 yrs) SAP CRM Test Engineer Trainee 3–4.5
  Junior SAP CRM QA Engineer 4–5.5
  SAP CRM Automation Tester 4–5
Mid-Level (4–8 yrs) SAP CRM Test Engineer 5–8
  Senior SAP CRM QA Engineer 8–12
  SAP CRM Test Automation Specialist 8–12
  SAP CRM Testing Lead 8–12
Senior/Experienced (9+ yrs) Principal SAP CRM Test Engineer 12–18
  Head of SAP CRM Testing 15–20
  SAP CRM Testing Consultant 18–25
Specialized Roles SAP CRM Security Tester 10–15
  SAP CRM Testing Specialist 10–15
  SAP CRM Testing Expert 15–20

 

Who’s Hiring SAP CRM Professionals

  • TCS

  • Infosys

  • Wipro

  • Accenture

  • Capgemini

 

Can I Study SAP CRM Training in Other Locations?

SAP CRM Training is offered to other cities as well as SAP CRM Training in Bangalore, SAP CRM Training in Hyderabad, SAP CRM Training in Chennai, and SAP CRM Training in Delhi. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Pune, that is what makes us the number one choice.

 

How to Register for SAP CRM at Infibee Technologies?

Step 1: Register for a Free Demo

  • Visit our website and submit the inquiry form.

  • Participate in a free demo session to understand our training methodology.

Step 2: Select Your Training Mode

  • Choose between classroom, online, corporate, or self-paced training.

  • Confirm batch timing as per your convenience.

Step 3: Start Your SAP CRM Journey

  • Begin learning with expert instructors.

  • Work on real-time projects and prepare for SAP CRM certification.

 

Enroll Today: Unlock Your SAP CRM Potential!

Join the SAP CRM Course in Pune at Infibee Technologies and transform your career. Gain industry-relevant skills, hands-on experience, and certification to secure high-paying roles in top MNCs. Ignite your SAP CRM journey today and become a sought-after professional in the CRM domain.

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Why People Choose Infibee ?

Upcoming SAP CRM Batches in Pune

06-10-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
08-10-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
03-10-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP CRM Course Syllabus in Pune

Join our SAP CRM Training in Pune! Our syllabus encompasses essential SAP CRM methodologies, tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyse and manage customer relationship processes effectively in this growing tech hub. 

  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organisational Management
  • Organisational Model, Organisation Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench
  • UI concepts and UI V’s SAP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher
  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder
  • Customer Segmentation, Attribute List, Info sets
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Lead Questionnaire
  • Opportunity Management
  • Copying Controls
  • Sales Cycle, Tools – Buying Center & Sales Agent
  • Quotation management
  • Order Management
  • Special functions in quotation and order management
  • Contract management
  • Rebate management
  • Installed Base management
  • Installed Categories
  • IB Components
  • Objects, Object Family
  • Assign Object Family to IB Category
  • Service agreements and service contracts
  • Service plans, SLA Profiles and Response and Availability Times
  • Service order management
  • Complaints and Returns
  • Warranty claims
  • Agent Function and Processing IC
  • Agent Inbox
  • IC Web Clint Profile
  • IC Web Clint Functions
  • IC Manager Portal
  • Communication Architecture
  • Rule Polices like ERMS and IDI (Intent Driven Interaction)
  • Launch Script
  • Broad cast massage
  • Alerts
  • Middleware overview
  • Administration Console
  • Business Objects
  • Customizing Objects
  • Condition Objects
  • B Doc Modeler, B Doc Messages
  • Replication & Realignment
  • B Doc Types,
  • Initial data load, Delta load & Synchronization
  • Queue registration
  • Error Handling and Monitoring
  • INTEGRATION BETWEEN R/3 & CRM
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On SAP CRM Projects

Join our SAP CRM Training in Pune! Our syllabus encompasses essential SAP CRM methodologies, tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyse and manage customer relationship processes effectively in this growing tech hub. 

Customer Feedback Management System

Develop a comprehensive system to collect, manage, and analyse customer feedback. This project involves integrating multiple feedback channels, such as emails, surveys, and social media, into a unified SAP CRM platform. The system should be capable of categorising feedback, generating reports, and providing actionable insights to improve customer satisfaction.

 

Sales and Marketing Automation

Implement an automated solution for sales and marketing processes. This project focuses on automating lead generation, tracking customer interactions, and managing marketing campaigns within SAP CRM. The goal is to enhance the efficiency of sales cycles, improve targeting and personalisation of marketing efforts, and increase overall sales performance.

Customer Service Portal

Create a self-service portal for customers to access support resources, submit service requests, and track the status of their inquiries. This project includes developing an intuitive interface, integrating it with the SAP CRM backend for real-time updates, and ensuring seamless communication between customers and support teams. 

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Sunil Shetty
Experience
15+ Years
Specialized in
SAP CRM Architecture, Web UI, Marketing, Web Client
More Details
As a trainer at Infibee Technologies, Mr. Sunil Shetty is a wealth of experience and expertise in teaching SAP CRM trainers are industry experts with extensive experience and specialized knowledge in customer relationship management. Our trainers are dedicated professionals who bring a wealth of practical experience and theoretical understanding to the classroom, ensuring that you receive top-notch training in SAP CRM.

SAP CRM Course Training Objectives

Enroll in our SAP CRM Classes in Pune, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices. Perfect for freshers and experienced professionals aiming to enhance their expertise in SAP CRM, our training is designed to equip you with the necessary skills and knowledge to excel in customer relationship management and drive business success. Join us to gain hands-on experience and master SAP CRM with industry-leading experts at Infibee Technologies.

The average salary for SAP CRM professionals can vary significantly based on factors such as experience, location, and the size of the employing organization. Entry-level SAP CRM consultants typically earn between INR 4–6 LPA, as they are just starting their careers and gaining foundational knowledge and skills. Mid-level professionals, with 4–8 years of experience, see a substantial increase in their earnings, with salaries ranging from INR 8–15 LPA. 

SAP offers a variety of certifications for professionals looking to specialize in SAP CRM, including the SAP Certified Application Associate – CRM and the SAP Certified Application Professional – CRM. These certifications are highly regarded in the industry as they validate a professional’s knowledge and skills in SAP CRM modules. Earning these certifications can significantly enhance a professional’s career prospects by demonstrating their expertise and commitment to potential employers.

An SAP CRM course curriculum is designed to provide a comprehensive understanding of the CRM functionalities within the SAP ecosystem. Key topics covered typically include an introduction to SAP CRM and its architecture, master data management, and the various CRM modules such as Sales, Service, and Marketing. Courses also delve into the Interaction Center, Web Channel, and CRM Middleware, along with essential configuration and customization techniques.

Enrolling in an SAP CRM course generally requires participants to have a basic understanding of business processes related to customer relationship management. Familiarity with SAP ERP modules can be advantageous, although it is not always mandatory. A good grasp of sales, service, and marketing processes is beneficial, and having a technical background or experience in software applications can further ease the learning process.

Completing SAP CRM training opens up numerous career opportunities across different levels of expertise. For those at the entry level (0–3 years), positions such as SAP CRM Consultant Trainee and Junior SAP CRM Analyst, with salaries ranging from 4–6 LPA, are common starting points. Mid-level professionals (4–8 years) can advance to roles like SAP CRM Functional Consultant, SAP CRM Technical Consultant, or SAP CRM Solution Architect, with salaries between 8–18 LPA.

Choosing a career in SAP CRM can be highly rewarding for several reasons. There is a strong demand for SAP CRM professionals across various industries, driven by businesses’ need to manage customer relationships effectively. The career offers attractive salary packages and significant opportunities for growth and advancement.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP CRM Career Opportunity

SAP CRM is a widely used customer relationship management solution that is compatible with all major operating systems and devices, eliminating the need for frequent upgrades. It ranks among the highest-paying careers in the software industry. Professionals with an SAP CRM certification can earn an average salary of 7 LPA per year, reflecting the value and demand for expertise in this field.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP CRM Training FAQ's

Infibee SAP CRM Training in Pune offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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