Oracle CC&B Training Course in Chennai

5/5

Infibee Provides India’s # 1 Oracle Customer Care and Billing Course in Chennai with certification along with placements.

Best Place to do the Oracle Customer Care and Billing Training in Chennai by Infibee Technologies. Our Oracle Customer Care and Billing training in Chennai is designed to master Oracle Customer Care and Billing, which is a complete customer information system used by utilities companies managing customer accounts, billing, and related processes. Customer care and billing will be very much needed by the companies operating in this utility sector to become more streamlined in their operations and offer quality services to customers. With this in mind, since such skills are highly recommended in the industry, the training offered serves as a pathway into broad ranges of career opportunities in this utility and technology sectors. We have this course fitted for all levels of expertise.

Join our Oracle CC&B Training Institute in Chennai to know and learn more about the advantages of the Oracle CC&B course in Chennai to sharpen the skills of the people in the present age of the Oracle CC&B.

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Oracle CC&B Course in Chennai Overview

Infibee Technologies- Best Software Training Institute in Chennai for Oracle CC&B training. Get Jump Start in Oracle Customer Care and Billing! Our Oracle Customer Care and Billing Training in Chennai is designed by industry experts to equip our students with skills needed for success in the field of customer care and billing software.

Whether you are just starting your career or already experienced, our training course has been designed to suit anyone’s knowledge level. The hands-on Oracle customer care and billing course is led by certified instructors who provide practical, hands-on training and guidance in the classroom. You will learn from starting from the basics of Oracle CC&B up to high-level knowledge of how to properly use this very powerful software for effective customer care and billing operations.

It encompasses basic concepts to advance techniques in customer care and billing. We ensure you are adequately prepared to tackle real life issues on customer care and billing at Infibee Technologies. Since practical experience matters the most, our Oracle Customer Care and Billing Training Course in Chennai outfits you with real world projects that use your newly acquired skills in a simulated environment.

Oracle CC&B training is, therefore, an excellent starting point in case you are new to the customer care and billing field but keen on opening up employment opportunities. Sign up for a free demo class today and take your first step towards a career with Infibee Technologies with Oracle CC&B.

What is Oracle Customer Care and Billing Used For?

Oracle Customer Care and Billing is software used to help utilities and energy companies manage their customer service operations and bill well. Using Oracle Customer Care and Billing, all of a customer’s details, such as metre information, billing, payment, and communication with the customer, can be managed from one platform. Customer care and billing support utilities in changing their workflows to ensure enhanced service interactions with customers through accurate billing at the right time. It helps to power and enable various utility services like electricity, water, gas, and telecommunications. Oracle customer care and billing utilities can help increase operational efficiency by achieving regulatory compliance and improve service to customers through advanced billing and customer management functionalities.

Why Should I Choose Customer Care and Billing To Boost My Career  ?

Choosing our Oracle Customer Care and Billing Certification Course In Chennai has multiple benefits. CC&B skills are in high demand within the utilities and energy sectors, thus leading towards stable and long-term career prospects. Mastering Oracle Customer Care and Billing Training In Chennai in equips you with specialized knowledge in customer service operations and billing processes, which are highly recommended skills by employers. CC&B professionals often enjoy higher salaries and opportunities for career advancement due to the special nature of their expertise. Working with CC&B will enable you to support key industries of utilities and contribute to the most vital services to communities. Our Oracle CC&B course can lead to a very rewarding career that leads to creating impact in customer experiences and operational efficiencies in utility companies.

Who can enroll for Oracle CC&B Training in Chennai?

Our Oracle Customer Care and Billing Certification Training in Chennai is apt for fresh graduates, working professionals and IT professionals. This Oracle CC&B training still makes it worthwhile for those interested in the utilities industry and looking to work in the areas of customer services, billing, and utility operations. No prior programme experience is required. Our Oracle Customer Care and Billing training in Chennai is the perfect option for professionals who want to build their careers in customer information systems. Any individual who genuinely wants to learn and has an intention to become an expert on Oracle CC&B can take this enrollment and walk through our Oracle CC&B training program with success.

Why Choose Infibee Technologies for Oracle CC&B Training?

Infibee Technologies has emerged as the best Oracle Customer Care and Billing training institute in Chennai. We provide a curriculum that caters to the needs of this modern utility industry. Our training is carried out under the guidance of experienced instructors who have actual experience and hands-on training in their field to upgrade you in the field of Oracle CC&B. Flexible scheduling and convenient locations make our courses handy for working professionals as well as students. From projects and case studies, participants receive hands-on Oracle CC&B skills thus creating a base for professionals in utility sectors.

Course Highlights:

  • Free demo classes.
  • Restricted Pax Per Batch (2-4 pax per batch).
  • Different batches for experienced and fresh candidates.
  • The curriculum is designed for the present market trend.
  • Access to class recordings and study material.
  • The training will be conducted by industry experts.
  • Weekly assessments and mock tests will be conducted regularly to evaluate yourself.
  • Two mock projects will be conducted at the end of the training.
  • Guidance for Interview Preparation and Resume Preparation.

Why Should You Pursue Oracle CC&B Certification?

Oracle CC&B Certification can prove very rewarding for quite a few reasons, especially after considering our Oracle CC&B Certification Training Course in Chennai. Our courses will validate the depth and breadth of your expertise and proficiency in Oracle CC&B, thus significantly increasing your credibility and making you highly marketable. For most employers, certification comes with a value because it portrays one’s intent and determination toward engaging in perpetual learning processes and staying updated with industry trends. It shall get you a better job and prepare you for more challenging roles. Our Oracle CC&B shall make you earn a higher salary than usual, and Oracle CC&B is very much used in the utilities industry, so this certification will open up more employment opportunities for you in the same field.

What Career Opportunities Are There After This Course Is Completed?

With the completion of the chosen Oracle Customer Care and Billing Course in Chennai at Infibee Training Institute, you are guaranteed to receive certification apart from job referrals as well. The job referrals vary from covering diverse positions and placements for the particular concern as it covers the stock market, startups, MNCs, enterprises, private equity organizations, and even the health care sector.

Career Possibilities After Completing the Course:

  • Entry-Level (0–3 years):
    • Oracle CC&B Trainee: 3–4.5 LPA
    • Junior CC&B Quality Assurance Engineer: 4–5.5 LPA
    • CC&B Test Automation Engineer: 4–5 LPA
  • Mid-Level (4–8 years):
    • CC&B Test Engineer: 5–8 LPA
    • Senior CC&B QA Engineer: 8–12 LPA CC&B
    • Testing Specialist: 8–12 LPA CC&B
    • Testing Lead: 8–12 LPA
  • Senior/Experienced (9+ years):
    • Principal CC&B Test Engineer: 12–18 LPA
    • Head of CC&B Testing: 15–20 LPA CC&B
    • Testing Consultant: 18–25 LPA
  • Specialised Roles:
    • CC&B Security Tester: 10–15 LPA
    • Oracle Utilities Testing Specialist: 10–15 LPA
    • Oracle CC&B Testing Expert: 10–15 LPA

Benefits of Our Oracle CC&B Certification Course:

Enrolling in our Oracle CC&B Certification Course in Chennai offers several advantages, including:

  • Comprehensive syllabus covering essential concepts.
  • Customised curriculum consultation.
  • Hands-on experience with industry projects.
  • Flexible learning options include recorded videos and live sessions.
  • Real-world interview preparation.
  • Dual certifications from renowned institutions.
  • Guaranteed job referrals.
  • Hybrid course format for convenience.
  • Five-month duration with lifetime access.

Enroll now and unlock your potential in Oracle CC&B!

Don’t miss this chance to enhance your career with the Oracle Customer Care and Billing Certification Training in Chennai. Join now and look forward to exciting changes in your future and become good at Oracle CC&B

For more details on the syllabus, duration, and registration email-id as per below link please visit our website or contact us at contactus@infibee.in.

 

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Why People Choose Infibee ?

Upcoming Oracle CC&B Batches In Chennai

10-02-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
05-02-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
07-02-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

Oracle CC&B Course Syllabus

Join our Oracle Customer Care and Billing (CC&B) Training in Chennai! Understand foundational knowledge of CC&B functionalities and customer service operations. Industry experts will be training you through hands-on projects and acquire hands-on skills on customer information management, billing processes, and service interaction in the utilities and energy sector.

  • Overview of Oracle CC&B
  • Features and capabilities
  • Architecture and components
  • Installation and configuration
  • Customer lifecycle management
  • Account creation and management
  • Customer interactions and communications
  • Billing and payment processing
  • Billing processes and cycles
  • Rate configuration and billing determinants
  • Invoice generation and distribution
  • Bill calculation and adjustments
  • Meter reading and data collection
  • Meter data validation and estimation
  • Meter data storage and retrieval
  • Integration with metering systems
  • CC& B Technical Architecture
  • Maintenance Objects
  • Business Objects
  • Business Services
  • Scripts
  • Portals / Zones / UI Maps
  • Oracle Utilities SDK
  • Development
  • Algorithms
  • Algorithms configuration
  • Algorithms development (Java)
  • XML Application Integration (XAI)
  • Multi Purpose Listener (MPL)
  • XAI Classes and Receivers
  • XAI Receivers
  • XAI Inbound Services
  • Outbound Messages
  • Integrating XAI with backend Java programs
  • User Exits
  • Migration Tools (SQL, ETL, etc)
  • Creation of new Maintenance Objects
  • Database Tables Creation
  • Metadata definition
  • Using Application Workbench
  • Creating Java Entities
  • Creating Business Objects on top of new Maintenance Objects
  • Revenue assurance and fraud detection
  • Payment processing and collections
  • Credit and debt management
  • Financial reporting and analysis
  • Workflow design and configuration
  • Automation of business processes
  • Integration with external systems
  • Monitoring and optimisation of workflows
  • Advanced configuration and customisation
  • Integration with other Oracle applications
  • Best practices and case studies
  • Future trends in CC&B and utility billing
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On Oracle CC&B Projects

Enroll in our Oracle CC&B Classes in Chennai, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices.

Customer Information Management

Design and implement a module for managing customer information, including account creation, updates, and account hierarchy management.

Reporting and Analytics

Implement a reporting and analytics module that provides insights into customer usage, billing trends, and service order performance using Oracle Business Intelligence tools or similar.

Service Orders and Work Management

Create a module for managing service orders, including order creation, scheduling, assignment to field technicians, and tracking completion.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
K Harikaran
Experience
7+
Specialized in
Oracle Database Management, Oracle Database Workflow
More Details
Harikaran is one of Infibee's top-certified trainers in Oracle Customer Care and Billing (CC&B), boasting over 7 years of hands-on experience collaborating with industry professionals. He holds certifications in Oracle CC&B, ensuring expertise in cutting-edge customer care and billing technologies.

Oracle CC&B Course Training Objectives

Our Oracle CC&B Training in Chennai aims to provide the participants with complete skills and practical knowledge within the field. The objectives include mastering core concepts, application of skills through real-world projects, critical thinking, and ensuring professional challenges. This enhances the career development and contributes to the advancement of the industry.

Yes, Oracle offers certification exams for Oracle CC&B. Achieving certification demonstrates your expertise in the Oracle CC&B system, which can enhance your career prospects and credibility in the industry.

The salary for Oracle CC&B professionals in Chennai can vary depending on factors such as experience, skills, and the organisation. However, on average, Oracle CC&B professionals in Chennai can earn a competitive salary compared to other IT roles.

After completing Oracle CC&B training, you can pursue various career opportunities, such as CC&B consultant, CC&B developer, CC&B administrator, business analyst, or project manager, in organisations that use Oracle CC&B.

Oracle CC&B training will provide you with the knowledge and skills required to work effectively with the Oracle CC&B system, making you a valuable asset to organisations using this technology. This can lead to career advancement opportunities and higher-paying roles in the IT industry.

Hands-on practices and projects have to be an integral part of the training for Oracle CC&B, so you understand in practice how to work with the Oracle CC&B system. The actual application of the concepts learnt requires hands-on experience.

 

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

Oracle CC&B Career Opportunity

Our Oracle Customer Care and Billing Course With Placment in Chennai facilities at Infibee will help you access interview trainings , industry insights, and hands-on experience to excel in this high-demand field. It is one of the highest-paying careers in the software development industry, and those with the Oracle CC&B certification can earn an average of 7 LPA per year.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

Oracle Customer Care and Billing Training FAQ's

Infibee Oracle Customer Care and Billing Training In Chennai offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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