With a fully endorsed global certificate, Infibee Technologies is offering India’s #1 MS Dynamics 365 BC Training in Chennai.
Our comprehensive MS Dynamics 365 BC Course in Chennai for enterprise solutions is delivered by seasoned trainers and is sure to set your career on fire. Other benefits include low fees, live/project-based training, resume building sessions, mock interviews, and job placement assistance. Chennai’s leading MS Dynamics 365 BC Training Institute offers comprehensive training for the Business Central application modules, blending theory and practical learning for real-world relevance.
The course is tailored to novices and seasoned professionals, equipping participants with advanced skills to aid in ERP implementation and progress in business management and cloud ERP systems.
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Bestowing the trust of our students, Infibee Technologies holds the title of Best MS Dynamics 365 BC Training Institute In Chennai. Our training equips students with the potential to become sought-out professionals. This relevance stems from having taught IT programs for a number of years, and having personally administered ERP solutions across several sectors, crafted by professionals through our training sessions.
Every student of our Chennai college MS Dynamics 365 BC Course will obtain a thorough and practical working experience of ERP solutions. This will give you understanding of the essential modules of finance, inventory, sales, purchases, fixed assets, project management, and warehouse operations. Moreover, a mix of theory and simulating real ERP environment exercises provides implementation and troubleshooting confidence.
At Infibee, we prioritize careers. We offer specialized mentorship, resume building, mock interview workshops, and placement services. Infibee has established potent industry connections and is committed to every learner’s success. We bridge the learning and employment gap for our learners.
Our ERP consulting training programs and MS Dynamics 365 BC Classes in Chennai are tailored to the needs of both students and working professionals. If you are intending to upskill in ERP consulting or shift to a better paying domain, our training workshops are tailored to help you gain the practical industry-relevant skills.
Become a certified Dynamics 365 BC at Infibee Technologies and soar to new career heights in ERP.
| S.No | Certification Code | Cost (INR) | Certification Expiry |
|---|---|---|---|
| 1 | MB-910 (CRM Fundamentals) | ₹4,800 – ₹6,000 | No Expiry |
| 2 | MB-230 (Customer Service Functional Consultant) | ₹12,000 – ₹14,000 | 1 Year (Renewable) |
| 3 | PL-200 (Power Platform Functional Consultant) | ₹12,000 – ₹15,000 | 1 Year (Renewable) |
| 4 | Microsoft Certified: Dynamics 365 Customer Service Associate | ₹14,000 – ₹16,000 | 1 Year (Renewable) |
| 5 | Microsoft Certified: Power Platform + CS Combo | ₹20,000 – ₹25,000 | 1 Year (Renewable) |
Gain proficiency in CRM customer service applications
Learn to configure SLA, queues, and routing rules
Increase eligibility for high-demand customer service roles
Master omnichannel case management and AI-based insights
Certification adds global recognition to your resume
Improve customer satisfaction scores using Dynamics 365
Aligned with Microsoft’s business application strategy
Strong foundation for roles in CRM, customer support, and consulting
Introduction to Dynamics 365 CS Environment
Case Management and Automation
Knowledge Base Configuration
Queues, Routing Rules, and SLAs
Omnichannel Setup and Integration
Dashboards, Views, and Analytics
Customer Service Hub Customization
Integration with Power Apps & Power Automate
AI Capabilities and Insights for Service Teams
Customer Support Executives
CRM Professionals
IT Graduates and Freshers
Functional Consultants
Business Analysts
Project Managers
Power Platform Users
Anyone seeking MS Dynamics 365 CS Certification
| Role | Experience Level | Salary Range (INR – LPA) |
|---|---|---|
| Customer Service Support Analyst | Freshers (0–3 yrs) | 3.5–5 LPA |
| Junior Dynamics 365 CS Consultant | Freshers (0–3 yrs) | 4–6 LPA |
| CRM Support Executive | Freshers (0–3 yrs) | 4–6.5 LPA |
| Customer Service Functional Consultant | Mid-Level (4–8 yrs) | 7–12 LPA |
| Dynamics 365 CS Developer | Mid-Level (4–8 yrs) | 8–14 LPA |
| CRM Workflow Specialist | Mid-Level (4–8 yrs) | 10–15 LPA |
| Senior CRM Consultant | Senior (9+ yrs) | 15–20 LPA |
| Dynamics 365 Solution Architect | Senior (9+ yrs) | 18–25 LPA |
| Head of CRM Support Operations | Senior (9+ yrs) | 20–30 LPA |
| Power Platform + CS Integration Expert | Specialized | 15–22 LPA |
| Omnichannel CRM Strategist | Specialized | 18–25 LPA |
Microsoft
Infosys
Cognizant
TCS (Tata Consultancy Services)
Accenture
Wipro
Tech Mahindra
HCL Technologies
Capgemini
Deloitte
Take the leap toward a dynamic career in CRM with Infibee Technologies’ MS Dynamics 365 CS Training in Chennai. Our hands-on MS Dynamics 365 CS Course in Chennai equips you with real-world skills and prepares you for certification and placement success. Join the most trusted MS Dynamics 365 CS Classes in Chennai and unlock your future in Microsoft’s fast-growing customer service ecosystem. Enroll now and become a certified professional with global recognition!
Upgrade Your Skills & Empower Yourself
MS Dynamics 365 CS Classes in Chennai: enroll with us, wherein the focus of the course is on high-quality training with a solid background on the core concepts and practical approach. Participants will be exposed to current industry use cases and scenarios for developing skills and executing real-time projects using best practices.
- Develop a chatbot that integrates with Dynamics 365 CS.
- Enable automated responses to common customer queries.
- Provide 24/7 customer support and reduce response times.
- Implement a module for gathering customer feedback.
- Analyze feedback to identify common issues or suggestions.
- Use insights to improve customer satisfaction and service quality.
Educate your workforce with new skills to improve their performance and productivity.
Our Best MS Dynamics 365 CS Training in Chennai helps participants learn total skills and work experience in this field. Objectives help you become skilled in core concepts, actualize your skill through real-world projects, improve critical thinking, and provide professional challenges to execute both career development and industry enhancement.
The primary certification is the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate. This certification validates your ability to implement and manage customer service solutions using Dynamics 365.
Professionals can pursue roles such as Customer Service Consultant, Dynamics 365 Functional Consultant, or CRM Administrator. These roles are in demand across industries looking to enhance their customer service operations.
In India, the average salary for a Dynamics 365 Customer Service Consultant ranges from ₹6 to ₹15 lakhs per annum, depending on experience and location.
Starting as a consultant, you can advance to senior consultant, solution architect, or practice lead roles. Continuous learning and certification upgrades can significantly enhance career prospects.
Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.
MS Dynamics 365 CS Training in Chennai is most commonly used in the programming languages because this will work on all the computers and other devices without its upgrade. It is one of the highest-paid jobs in the field of software development. With the average salary of 7 LPA per year, one can earn money after getting the MS Dynamics 365 CS Training certification.
Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.
You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.
Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.
We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.
Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.
Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.
We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.
Yes, we offer customisation of the syllabus for both individual candidates and corporate also.
Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.
Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.
In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.
We offer courses that help you improve your skills and find a job at your dream organisations.
Courses that are designed to give you top-quality skills and knowledge.
Upgrade Your Skills & Empower Yourself
