Cisco IPT & UCCX Training in Chennai

4.7/5

Infibee Technologies is the leading provides India’s No.1 Cisco IPT & UCCX Training in Chennai with global Certification and Placement Support.

Ignite your career with the Cisco IPT & UCCX Course in Chennai through the assistance of over 13+ professionals with extensive experience in the field. Our program consists of economical fees, hands-on mock projects, resume and interview preparation, placement training, and lifetime access to recorded sessions of live classes. Get depth practical knowledge in real time and learn about the main applications of Cisco IPT & UCCX solutions with our all-inclusive curriculum.

Come and join our Cisco IPT & UCCX Training Institute in Chennai, and make your career future brighter with high-paying job opportunities in the best companies.

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25 hrs of E-Learning Videos
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CISCO IPT & UCCX Course in Chennai Overview

Boost your career into networking and unified communication systems then Infibee Technologies is offering the Cisco IPT & UCCX Course in Chennai. This program is considered as the best in the industry and supports you in achieving mastery over the configuration, troubleshooting, and management of Cisco IP Telephony (IPT) and Cisco Unified Contact Center Express (UCCX). You will be able to gain the technical expertise necessary for the effective implementation and management of the enterprise communication systems through expert-led sessions, hands-on labs, and real-time projects.

The Cisco IPT & UCCX Training in Chennai enables the learner to have a grasp on voice over IP applications, calling paths configuration, UCCX scripting, and VoIP network security. With a team of 10+ experienced industry professionals, Infibee provides the best training and offers the features like lifetime learning access, certification preparation, and placement support that make it the best Cisco IPT & UCCX training institute in Chennai for new networking professionals on the road to success.

Topics Covered Applications of Cisco IPT & UCCX Training in Chennai Tools Used
Cisco Unified Communications Manager (CUCM) Enterprise Voice and Collaboration Systems Cisco Unified Communications Manager (CUCM)
Cisco Unity Connection (Voicemail) Contact Center Operations and Support Cisco Unified Contact Center Express (UCCX)
UCCX Scripting and Call Flow Design IP Telephony Deployment and Maintenance Cisco IP Phones, Jabber
SIP Trunking and Gateway Configuration Unified Messaging and IVR Automation Cisco Packet Tracer
Call Routing, QoS, and Troubleshooting VoIP Integration for Enterprises Cisco Webex Tools

Why Choose Infibee Technologies for Cisco IPT & UCCX Course in Chennai?

  • 10+ Years Experienced Trainers from top IT and Telecom industries.

  • Practical Hands-on Training with lab simulations and live server access.

  • Affordable Fee Structure with flexible payment options.

  • 100% Placement Assistance with resume building and mock interviews.

  • Lifetime Access to recorded sessions and updated learning materials.

  • Globally Recognized Certification Guidance.

  • Small Batch Sizes ensuring personalized learning support.

Best Cisco IPT & UCCX Institute in Chennai – Get Certified with Infibee Technologies

Located at the heart of Chennai, Infibee Technologies is a top Cisco IPT & UCCX Training Institute in Chennai, famous for creating professionals who are ready for jobs in the areas of unified communications and networking. The institute gives a career-oriented learning atmosphere that combines theory with practical application, thus making sure the students acquire technical knowledge and the ability to work practically.

At Infibee, the students get to work on real-time Cisco projects, where they become proficient in IPT configuration, UCCX troubleshooting, and unified communication integration. With Cisco-certified instructors, the latest syllabi, and a commitment to placement support, Infibee Technologies makes certain that every student is prepared to conquer the rapidly expanding industry of IP Telephony and Contact Center.

Certification Provided

After the successful completion of the Cisco IPT & UCCX Course in Chennai, all students will be awarded with a Course Completion Certificate from Infibee Technologies which is recognized by the Industry. This certification will only validate your technical skills and also increase your trustworthiness in the professional field especially in job placements and interviews.

Alumni Placement

Our alumni are placed in top MNCs including TCS, Infosys, Wipro, Cognizant, HCL, and Tech Mahindra, working in high-demand networking and unified communication roles.

Modes of Cisco IPT & UCCX Course in Chennai at Infibee Technologies

  • Classroom Training

  • Self – Paced Training
  • Online Training

  • Corporate Training

Global Certifications for Cisco IPT & UCCX Training in Chennai

S.No Certification Code Cost (INR) Certification Expiry
1 CCNA Collaboration (210-060) ₹25,000 3 Years
2 CCNP Collaboration (350-801) ₹40,000 3 Years
3 Cisco UCCX Specialist (500-052) ₹35,000 3 Years
4 Cisco IP Telephony Professional ₹30,000 2 Years
5 Cisco Unified Communications Specialist ₹38,000 3 Years

Benefits of Learning the Cisco IPT & UCCX Course in Chennai

  • High demand for Cisco voice and collaboration professionals.

  • Global career opportunities in IP Telephony and Contact Center domains.

  • Hands-on experience with enterprise-grade Cisco tools.

  • Enhanced troubleshooting and VoIP integration skills.

  • Industry-recognized certification with Infibee’s guidance.

  • Placement support in top MNCs and telecom companies.

  • Lifetime access to updated learning materials.

What You’ll Learn

  • Configuring Cisco IPT and UCCX systems.

  • Managing Cisco Unified Communications Manager (CUCM).

  • Designing IVR scripts and call flows.

  • Handling SIP Trunking and voice gateways.

  • Troubleshooting real-time VoIP and UCCX issues.

  • Integration of IPT systems with enterprise applications.

Who Can Join?

  • Networking professionals upgrading to collaboration technologies.

  • Fresh graduates aspiring for IT networking careers.

  • Cisco CCNA/CCNP certified professionals seeking specialization.

  • IT Support and Telecom Engineers.

  • System Administrators and VoIP Technicians.

Career Opportunities in Cisco IPT & UCCX Training in Chennai

Experience Level Job Role Average Salary (LPA)
Freshers (0–3 years) Cisco IPT Support Engineer 3.5–5 LPA
Junior UCCX Engineer 4–5.5 LPA
VoIP Support Analyst 4–5 LPA
Mid-Level (4–8 years) Cisco IPT Implementation Engineer 6–8 LPA
Senior UCCX Administrator 8–12 LPA
VoIP Network Specialist 8–12 LPA
Senior (9+ years) Cisco IPT Solution Architect 12–18 LPA
Unified Communications Manager 15–20 LPA
UCCX Consultant 18–25 LPA
Specialized Roles Cisco Collaboration Expert 10–15 LPA
Cisco Voice Security Engineer 10–15 LPA

Who’s Hiring Cisco IPT & UCCX Professionals?

  • Cisco Systems

  • Tata Consultancy Services (TCS)

  • Infosys Technologies

  • HCLTech

  • Cognizant Technology Solutions

  • Tech Mahindra

Can I Study the Cisco IPT & UCCX Course in Other Locations?

Cisco IPT & UCCX Training is offered to other cities as well as Cisco IPT & UCCX Training in Bangalore, Cisco IPT & UCCX Training in Hyderabad, Cisco IPT & UCCX Training in Delhi, and Cisco IPT & UCCX Training in Pune. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Chennai, that is what makes us the number one choice.

How to Register for Cisco IPT & UCCX Classes in Chennai at Infibee Technologies

Step 1: Register for a Free Demo

  • Visit our website and fill out the inquiry form.

  • Attend a free demo session to experience our training approach.

Step 2: Select Your Training Mode

  • Choose from classroom, online, or corporate training options.

  • Confirm your preferred batch timing and start date.

Step 3: Start Your Cisco IPT & UCCX Course in Chennai Journey

  • Begin learning from certified trainers.

  • Work on real-world projects and prepare for certification with expert guidance.

Enroll Today: Unlock Your Cisco IPT & UCCX Training in Chennai Potential!

Take the first step toward a rewarding career in IP Telephony and Unified Communications. Join Infibee Technologies, the best Cisco IPT & UCCX Training Institute in Chennai, and gain the expertise to work in high-paying roles across top global enterprises.

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Why People Choose Infibee ?

Upcoming Cisco IPT & UCCX Batches In Chennai

16-02-2026
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
18-02-2026
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
20-02-2026
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

Cisco IPT & UCCX Course Syllabus in Chennai

Join our CISCO IPT & UCCX Training in Chennai! Our syllabus encompasses essential IPT and UCCX methodologies, automation tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyze communication processes effectively in this growing tech hub. Perfect for freshers and experienced professionals aiming to enhance their expertise in CISCO IPT & UCCX.

  • Single site, Multisite and Centralized
  • Call Routing
  • Call routing troubleshooting
  • Call routing troubleshooting
  • Bandwidth Management and Region configuration for real time scenarios
  • Gateway Protocol Knowledge (H323, SIP, MGCP and ISDN) and Debugs
  • SIP Gateway / CUBE configuration
  • SIP Troubleshooting
  • General Voice gateway Debugging for call failures and mal functioning
  • Media Resources on CUCM and Gateway (Software and Hardware)
  • User Permissions and Access control group
  • Features and Applications troubleshooting
  • Device Mobility
  • Extension Mobility
  • Unity Connection Integration with Cisco Unified CM using SIP and SCCP
  • Voice mail, Unified Messaging & Storage troubleshooting in Unity connection
  • Call Handler, call routing rules configuration & Troubleshooting
  • UC profile configuration & Jabber Troubleshooting
  • IM and Presence High Availability overview
  • Overview of Integration Methods
  • CTI & JTAPI Integration
  • AXL Integration
  • Integrating Cisco Unified CCX with CUCM
  • Script Changes in UCCX
  • Teams, Supervisor & Skill troubleshooting in UCCX
  • UCCX Agent Login and call routing Troubleshooting
  • Below Topics on UC servers (Combined on CUCM, UNITY etc)
  • Database and OS level troubleshooting
  • Serviceability, Unified Reporting, DRS procedures & OS admin Pages
  • Sever Utilization & Alert Configuration Introduction: CPU and Memory utilization. Alert Management for UC servers
  • Built-in tools awareness like DNA, RTMT, COBRAS & Bulk Administration etc
  • Server Trace configuration and Collection
  • Introduction to Basic Video End Points and registration
  • VCS / Expressway call control, Zones, Clustering & Troubleshooting
  • Integration with CUCM or other SIP parties
  • CMS Overview and configuration
  • Basics of Collaboration Meeting rooms
  • TMS overview and Management
  • Implement Endpoint Addressing and Call Routing
  • Exploring Regions and Locations
  • Implement PSTN and Calling Using MGCP Gateways
  • Configure and Troubleshoot ISDN PRI
  • Analyze and Troubleshoot SIP, H323, and Media Protocols
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Exploring Media Resources in Unified CM and Cisco IOS Gateways
  • User Management
  • Integrating Cisco Unity Connection with Unified CM
  • Exploring Call Handlers and Call Routing in Cisco Unity Connection
  • Deploying an On-Prem Cisco Jabber Client for Windows
  • Integrating Cisco Unified CCX with Unified CM
  • Cisco Unified CCX Scripting and ACD Operations
  • Using Cisco Unified CCX Reports
  • Exploring Troubleshooting Tools for Unified Communication
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On Cisco IPT & UCCX Projects

Enroll in our Cisco IPT & UCCX Classes in Chennai, where our course offers high-quality training with a strong foundation in Cisco IP Telephony (IPT) and Unified Contact Center Express (UCCX) concepts. Through exposure to current industry use cases and scenarios, participants will enhance their skills in deploying, managing, and troubleshooting .

Cisco IPT Deployment

Implement Cisco IP Telephony (IPT) system for a business. Set up VoIP infrastructure, configure endpoints, and ensure secure communication. Provide training for staff on using the system.

UCCX Contact Center Setup

Establish a contact center using Cisco Unified Contact Center Express (UCCX). Configure call routing, set up agent profiles, and integrate with existing CRM systems. Provide support for initial operations.

IPT Security Enhancement

Upgrade security measures for an existing Cisco IPT system. Implement firewalls, intrusion prevention, and secure voice protocols. Conduct periodic security audits and staff training.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Vicky
Experience
9+ Years
Specialized in
Deploying, configuring, and managing Cisco IP telephony systems and contact center solutions
More Details
Vicky is one of Infibee's top-certified trainers in Cisco IPT (IP Telephony) and UCCX (Unified Contact Center Express), with over 6 years of hands-on experience working with industry professionals. He holds certifications in Cisco IPT and UCCX, and possesses deep expertise in deploying, configuring, and managing Cisco IP telephony systems and contact center solutions.

Cisco IPT & UCCX Course Training Objectives

Our Cisco IPT & UCCX Training in Chennai is designed to empower participants with comprehensive skills and practical knowledge in IP telephony and contact center solutions. The course objectives include mastering core Cisco IPT and UCCX concepts, applying skills through real-world scenarios, and developing expertise in system deployment, configuration, and troubleshooting.

The average salary for a Cisco IPT & UCCX professional in India ranges from INR 7 to 14 lakhs per annum, depending on experience, location, and specific job role. Senior positions or roles with extensive responsibilities can command salaries upwards of INR 18 lakhs annually.

Recommended certifications for a career in Cisco IPT and UCCX include the Cisco Certified Network Associate (CCNA) Collaboration, Cisco Certified Network Professional (CCNP) Collaboration, and Cisco Certified Specialist – Contact Center. These certifications validate expertise in IP telephony, contact center solutions, and related technologies.

A Cisco IPT & UCCX course typically covers topics such as the architecture and deployment of Cisco IP telephony systems, configuration of Cisco Unified Communications Manager (CUCM), management of Cisco Unified Contact Center Express, call routing, voice gateway integration, and troubleshooting techniques. The course includes practical labs and real-world scenarios.

Prerequisites for a Cisco IPT & UCCX course generally include a basic understanding of networking concepts and experience with Cisco networking devices. Prior experience with voice over IP (VoIP) and familiarity with network protocols and IP telephony concepts are also beneficial.

After completing a Cisco IPT & UCCX certification, you can pursue various career opportunities such as IP Telephony Engineer, Unified Communications Specialist, Contact Center Engineer, or Network Administrator specializing in Cisco communication technologies. These roles are available in IT departments, telecom companies, and organizations with large-scale communication systems.

Cisco IPT & UCCX certification enhances your skills in deploying, configuring, and managing advanced IP telephony and contact center solutions, making you a valuable asset to employers. It provides recognition of your expertise, leading to higher earning potential, career advancement opportunities, and a competitive edge in the job market within the communication technology sector.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

Cisco IPT & UCCX Career Opportunity

Cisco IPT & UCCX is the most common programming language, and it works on all computers and mobile devices without needing to be upgraded. It is one of the highest-paying careers in the software development industry, and those with the Cisco IPT & UCCX certification can earn an average of 7 LPA per year.

Annual Pay Scale
Placement Designation
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

Cisco IPT & UCCX Training FAQ's

Infibee Cisco IPT & UCCX Training In Chennai offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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