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SAP CRM Training in Thiruvananthapuram

Rated 5 out of 5

Infibee Technologies offers India’s No.1 SAP CRM Training in Kochi with Global Certification and Live Projects.

Kickstart your career with SAP CRM Course in Kochi, guided by 12+ years of industry-experienced experts with affordable SAP CRM Course fees, mock projects, resume preparation, interview preparation, practical learning, and lifetime access to recorded live sessions.

Join our SAP CRM Training Institute in Kochi and ignite your SAP career future with high-paying jobs in top companies.

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25 hrs of E-Learning Videos
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SAP CRM Course in Kochi Overview

Infibee’s SAP CRM Training in Kochi for students & working professionals who are interested in gaining hands-on skills in SAP Customer Relationship Management. As a part of this Course, the participant will learn about SAP CRM basics, interaction of customers, sales, service, marketing, CRM middleware, user interface & business processes. SAP CRM enables companies to manage customer relationships, service customer support, optimize sales processes & support marketing.

The SAP CRM Course in Kochi will be designed to help students learn how CRM solutions help business operations that have face-to-face interaction with the clients. SAP CRM online training will be a comprehensive training that guides learners, working professionals, SAP aspirants and professionals in sales, service, marketing and IT fields.

SAP CRM provides an important role in taking care of industries with that of customer data, sales, service requests, communication and customer satisfaction. They are all used in the industries like retail, telecom, manufacturing, banking, electricity, consumer goods and services and professional services.

Learning SAP CRM basics provides the ability to get a job in the areas of CRM consulting, SAP functional support, CRM implementation, customer service management, SAP sales, and other related SAP jobs. The ability to learn SAP CRM fundamentals is very useful in present times when organizations are emphasizing on customer experience and integrated enterprise software.

SAP CRM Course Topics Covered Applications of SAP CRM Tools Used
SAP CRM Fundamentals Customer Relationship Management SAP CRM
CRM Organizational Management Customer Data Management SAP GUI
CRM Master Data Sales Process Management SAP CRM WebClient UI
CRM Sales Customer Service Management CRM Middleware
CRM Service Marketing Process Management SAP NetWeaver
CRM Marketing Lead and Opportunity Management ABAP Integration
CRM Middleware Interaction Centre Operations SAP Business Workflow
CRM WebClient UI Customer Interaction Management CRM WebClient
CRM Interaction Centre Campaign and Activity Management SAP Integration Technologies
CRM Analytics Customer and Business Analysis SAP CRM Middleware
CRM Business Scenarios Enterprise Customer Processes SAP CRM Administration

Why Choose Infibee Technologies for an SAP CRM Course in Kochi?

Key Highlights

  • Beginner-to-Advanced SAP CRM learning
  • Industry-experienced trainers
  • Practical and real-time project exposure
  • Hands-on SAP CRM learning
  • Mock projects and assignments
  • Resume preparation
  • Interview preparation
  • Certification guidance
  • Flexible learning modes
  • Online and classroom learning options
  • Corporate learning options
  • Supportive learning environment

Best SAP CRM Training Institute in Kochi – Get Certified with Infibee Technologies

Located in the heart of Kochi, Infibee Technologies is a leading SAP CRM Training Institute in Kochi offers structured SAP CRM Training for students, working professionals and SAP aspirants. The training curriculum at our SAP institute is designed to ensure that the student has a practical understanding of the subject.

Trainer Experience

Infibee Technologies offers SAP CRM learning from industry experienced trainers who have 12+ years of experience. Trainers have working knowledge on SAP environments & teach concepts with the help of real-time business scenarios. Trainers guide participants in understanding SAP CRM business transactions, configuration concepts, integration touch points and customer facing business areas.

Real-Time Project Exposure

SAP CRM course offers the opportunity to learn about the business situations and project work. Students can learn the application of SAP CRM concepts in sales, service, marketing, customer interaction and CRM functions. Practical assignments and project work enables the students to understand the application-oriented nature of SAP CRM concepts.

Affordable SAP CRM Course Fees

Infibee Technologies provides the SAP CRM Course in Kochi with reasonable course fees and flexible batch timings. Students can select the course batch they want and learn in a proper way with practical classes and guidance from experts.

Teaching Methodology

Infibee Technologies follows a pragmatic and student-centric teaching approach. A gradual understanding of theories from basic to higher levels through demonstration, tasks, discussion and project practices are given to our learners. The institute has been able to place 500+ students in some of the top MNCs & software firms and assisted students to attain a career opportunity.

SAP CRM Certification

Infibee Technologies offers course completion and certification guidance for qualifying learners. Students can also get guidance on related SAP certification paths, exam prep and how to efficiently demonstrate professional SAP CRM proficiency.

Modes of SAP CRM Training at Infibee Technologies

  • Online Instructor-Led Training
  • Classroom Classes
  • Weekend Classes
  • Fast-Track Course
  • Corporate Training
  • One-to-One Learning

Global Certifications Available for SAP CRM Training

S.No. Certification Code Certification Cost in INR Certification Expiry
1 C_TCRM20_71 SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP 1 Current fee not publicly listed Legacy certification
2 C_TCRM20_72 SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP 2 Current fee not publicly listed Legacy certification
3 C_TCRM20_73 SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP 3 Current fee not publicly listed Retired
4 C_TCRM20_70 SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 Current fee not publicly listed Retired

Who Can Join SAP CRM Course?

  • Fresh graduates interested in SAP careers
  • Working IT professionals
  • SAP beginners
  • SAP functional consultants
  • Professionals from sales and marketing backgrounds
  • Customer service professionals
  • Business analysts
  • ERP professionals
  • SAP support professionals
  • Professionals looking to expand their SAP skills
  • Candidates interested in CRM implementation and consulting
  • Anyone searching for an SAP CRM Course near me

Career Opportunities in SAP CRM Course

S.No. SAP CRM-Related Role Key Responsibilities
1 SAP CRM Consultant SAP CRM business process implementation and support
2 SAP CRM Functional Consultant CRM functional requirements and configuration
3 SAP CRM Technical Consultant Technical development and integration
4 SAP CRM Support Consultant Application support and issue resolution
5 SAP CRM Business Analyst Business requirements and process analysis
6 SAP CRM Service Consultant Customer service process implementation
7 SAP CRM Sales Consultant CRM sales process management
8 SAP CRM Marketing Consultant Marketing and campaign process support
9 SAP CRM Middleware Consultant CRM integration and middleware processes
10 SAP CRM Application Consultant SAP CRM application implementation and maintenance

Who’s Hiring Advanced SAP CRM Professionals?

  • Accenture
  • Deloitte
  • IBM
  • Capgemini
  • Tata Consultancy Services (TCS)
  • Infosys
  • Wipro
  • Cognizant
  • EY
  • Tech Mahindra

Can I Study for an SAP CRM Course in Other Locations?

Yes! Infibee Technologies offers SAP CRM Training across major cities and online learning options.

  • SAP CRM Training in Chennai
  • SAP CRM Training in Bangalore
  • SAP CRM Training in Hyderabad
  • SAP CRM Training in Pune
  • SAP CRM Training in Delhi
  • SAP CRM Training in Noida

With expert mentors, practical learning, project exposure, and flexible learning modes, Infibee Technologies supports SAP CRM aspirants across India.

How to Register for the SAP CRM Course at Infibee Technologies?

Step 1: Register for a Free Demo

Proceed to contact page of the website and raise your question. Take a free demo class on SAP CRM program SAP CRM syllabus, methodology and Learning process.

Step 2: Select Your Training Mode

Your choice of learning method – Classroom, Online, Weekend, Fast Track, Corporate Training. Check out the Batch Schedule as per your availability.

Step 3: Begin Your SAP CRM Learning Process

The Guide to SAP CRM Training Starting your SAP CRM training with an instructor-led course and practice exercises and projects will prepare you for a variety of SAP CRM certification paths and careers.

Enroll Today: Unlock Your SAP CRM Training Potential!

Join your SAP CRM journey with Infibee Technologies and build practical skills through expert guidance, real-time project exposure, flexible learning modes, and career-focused SAP CRM education in Kochi.

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Why People Choose Infibee ?

Upcoming SAP CRM Batches

[dateshortCodeCi day=' monday ' ]
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
[dateshortCodeCi day=' wednesday ' ]
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
[dateshortCodeCi day=' Friday ' ]
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP CRM Course Syllabus

Join our SAP CRM Training in Kochi! Our syllabus encompasses essential SAP CRM methodologies, tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyse and manage customer relationship processes effectively in this growing tech hub.

  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organisational Management
  • Organisational Model, Organisation Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench
  • UI concepts and UI V’s SAP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher
  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder
  • Customer Segmentation, Attribute List, Info sets
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Lead Questionnaire
  • Opportunity Management
  • Copying Controls
  • Sales Cycle, Tools – Buying Center & Sales Agent
  • Quotation management
  • Order Management
  • Special functions in quotation and order management
  • Contract management
  • Rebate management
  • Installed Base management
  • Installed Categories
  • IB Components
  • Objects, Object Family
  • Assign Object Family to IB Category
  • Service agreements and service contracts
  • Service plans, SLA Profiles and Response and Availability Times
  • Service order management
  • Complaints and Returns
  • Warranty claims
  • Agent Function and Processing IC
  • Agent Inbox
  • IC Web Clint Profile
  • IC Web Clint Functions
  • IC Manager Portal
  • Communication Architecture
  • Rule Polices like ERMS and IDI (Intent Driven Interaction)
  • Launch Script
  • Broad cast massage
  • Alerts
  • Middleware overview
  • Administration Console
  • Business Objects
  • Customizing Objects
  • Condition Objects
  • B Doc Modeler, B Doc Messages
  • Replication & Realignment
  • B Doc Types,
  • Initial data load, Delta load & Synchronization
  • Queue registration
  • Error Handling and Monitoring
  • INTEGRATION BETWEEN R/3 & CRM
Need customized curriculum?
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Hands On SAP CRM Projects

Join our SAP CRM Training in Kochi! Our syllabus encompasses essential SAP CRM methodologies, tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyse and manage customer relationship processes effectively in this growing tech hub.

Customer Feedback Management System

Develop a comprehensive system to collect, manage, and analyse customer feedback. This project involves integrating multiple feedback channels, such as emails, surveys, and social media, into a unified SAP CRM platform. The system should be capable of categorising feedback, generating reports, and providing actionable insights to improve customer satisfaction.

 

Sales and Marketing Automation

Implement an automated solution for sales and marketing processes. This project focuses on automating lead generation, tracking customer interactions, and managing marketing campaigns within SAP CRM. The goal is to enhance the efficiency of sales cycles, improve targeting and personalisation of marketing efforts, and increase overall sales performance.

Customer Service Portal

Create a self-service portal for customers to access support resources, submit service requests, and track the status of their inquiries. This project includes developing an intuitive interface, integrating it with the SAP CRM backend for real-time updates, and ensuring seamless communication between customers and support teams.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
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Our Instructor
Name
Mr. Sunil Shetty
Experience
15+ Years
Specialized in
SAP CRM Architecture, Web UI, Marketing, Web Client
More Details
As a trainer at Infibee Technologies, Mr. Sunil Shetty is a wealth of experience and expertise in teaching SAP CRM trainers are industry experts with extensive experience and specialized knowledge in customer relationship management. Our trainers are dedicated professionals who bring a wealth of practical experience and theoretical understanding to the classroom, ensuring that you receive top-notch training in SAP CRM.

SAP CRM Course Training Objectives

Enroll in our SAP CRM Classes in Kochi, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices. Perfect for freshers and experienced professionals aiming to enhance their expertise in SAP CRM, our training is designed to equip you with the necessary skills and knowledge to excel in customer relationship management and drive business success. Join us to gain hands-on experience and master SAP CRM with industry-leading experts at Infibee Technologies.

The average salary for SAP CRM professionals can vary significantly based on factors such as experience, location, and the size of the employing organization. Entry-level SAP CRM consultants typically earn between INR 4–6 LPA, as they are just starting their careers and gaining foundational knowledge and skills. Mid-level professionals, with 4–8 years of experience, see a substantial increase in their earnings, with salaries ranging from INR 8–15 LPA.

SAP offers a variety of certifications for professionals looking to specialize in SAP CRM, including the SAP Certified Application Associate – CRM and the SAP Certified Application Professional – CRM. These certifications are highly regarded in the industry as they validate a professional’s knowledge and skills in SAP CRM modules. Earning these certifications can significantly enhance a professional’s career prospects by demonstrating their expertise and commitment to potential employers.

An SAP CRM course curriculum is designed to provide a comprehensive understanding of the CRM functionalities within the SAP ecosystem. Key topics covered typically include an introduction to SAP CRM and its architecture, master data management, and the various CRM modules such as Sales, Service, and Marketing. Courses also delve into the Interaction Center, Web Channel, and CRM Middleware, along with essential configuration and customization techniques.

Enrolling in an SAP CRM course generally requires participants to have a basic understanding of business processes related to customer relationship management. Familiarity with SAP ERP modules can be advantageous, although it is not always mandatory. A good grasp of sales, service, and marketing processes is beneficial, and having a technical background or experience in software applications can further ease the learning process.

Completing SAP CRM training opens up numerous career opportunities across different levels of expertise. For those at the entry level (0–3 years), positions such as SAP CRM Consultant Trainee and Junior SAP CRM Analyst, with salaries ranging from 4–6 LPA, are common starting points. Mid-level professionals (4–8 years) can advance to roles like SAP CRM Functional Consultant, SAP CRM Technical Consultant, or SAP CRM Solution Architect, with salaries between 8–18 LPA.

Choosing a career in SAP CRM can be highly rewarding for several reasons. There is a strong demand for SAP CRM professionals across various industries, driven by businesses’ need to manage customer relationships effectively. The career offers attractive salary packages and significant opportunities for growth and advancement.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP CRM Career Opportunity

SAP CRM is a widely used customer relationship management solution that is compatible with all major operating systems and devices, eliminating the need for frequent upgrades. It ranks among the highest-paying careers in the software industry. Professionals with an SAP CRM certification can earn an average salary of 7 LPA per year, reflecting the value and demand for expertise in this field.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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Vaishnavi M
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I enrolled in the Workday HCM Payroll course at Infibee Technologies and I am fully satisfied with the training. The classes were easy to understand and the placement guidance together with mock interviews helped me build trust in my abilities. Job seekers should consider this program because it comes with high recommendations.
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Subhashiniwillams075
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I enrolled in the SAP ANALYTICS CLOUD course at Infibee Technologies and the classes were very well structured. The trainers possess industry experience and they delivered effective assistance with both resume creation and job placement services. This institution serves as the topmost educational center for SAP training courses.
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Deva Dharshini
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I recently completed the SAP CO-PA course at Infibee Technologies and had a great experience. The training quality was excellent, and the trainers were friendly, knowledgeable, and very supportive. They also provided valuable help with interview preparation and resume building, which boosted my confidence. With affordable fees and strong support, I highly recommend this institute for SAP training.
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Arivu Vaisi
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The Oracle Flexcube course at Infibee Technologies provided me with practical knowledge through its educational sessions. The trainer explained all concepts clearly and the placement support was very helpful. The program provides excellent Oracle training according to my assessment.
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Vishva raja
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The SAP IBP Course training is excellent. Trainers are knowledgeable and guide students with real-time scenarios. Placement support and resume preparation are very good. Highly recommended!
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Harish
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I learned SAP FSCD Course at Infibee Technologies and it was very helpful. Trainers provide real-time examples and excellent placement support. Highly recommended institute!
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Marudhu
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I completed the MS DYNAMICS 365 CRM course at Infibee Technologies and found the training to be very beneficial. The course was explained in an easy way and the placement guidance gave me more confidence. I highly recommend joining this program at the present time.
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Nandhini Akash
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I completed the Workday HR course at Infibee Technologies and the training was really helpful for my career growth. The trainers support students by providing simple explanations which include real-world examples of every topic. Highly recommended to join now.
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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP CRM Training FAQ's

Infibee SAP CRM Training in Kochi offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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