CISCO IPT & UCCX Training in Chennai

4.7/5

Infibee offers India’s #1 CISCO IPT & UCCX Course In Chennai with certification and job placements.

Infibee Technologies conducts CISCO IPT & UCCX training in Chennai. CISCO IPT is a solution that helps the voice environment manage over IP networks which interacts with the UCCX contact center application helping an organisation manage customer interactions. That means these technologies are used by businesses to make them enhance their communication systems and customer service operations. The training covers the basics and advanced features of both IPT and UCCX. Topics will include the setup, configuration, and management of such systems. The course is particularly targeted at IT professionals and network engineers but is open to anybody having an interest in IP telephony and contact center solutions. Hands-on exercises and realistic examples will be presented within the course so that students may experience real-world situations. Training is conducted by knowledgeable instructors who have expertise in best practices and troubleshooting techniques. At the end of this course, trainees should have the best understanding of Cisco IPT and UCCX and skills needed for the installation and maintenance of the system.

Join our CISCO IPT & UCCX Training Institute in Chennai and start your journey to enhance your data analysis skills.

 

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CISCO IPT & UCCX Course in Chennai Overview

Infibee Technologies, the Best Software Training Institute in Chennai for training in Cisco IPT & UCCX. Our Cisco IPT & UCCX course is designed by Industry experts that will empower you with all the skills required to excel in this domain of Cisco IPT & UCCX.

Our course integrates hands-on training to give a rich working experience in methodologies, tools, and techniques of Cisco IPT & UCCX. After completing the coursework, you become an efficient user of Cisco IPT & UCCX workflows and can identify errors in the system, thus bringing efficiency in communication and accuracy in the whole process.

Whatever your level is, be it entry-level professional or an experienced professional interested in enhancing their skills further, our training program fits your needs because we practically apply our online courses with real-world case studies and projects in place, which means that you will learn how to go back home and hold the reins to really effectively succeed in Cisco IPT & UCCX.

If you are looking for building your career in Cisco IPT & UCCX, then this training program is the best place to start with. Our Cisco IPT & UCCX Training in Chennai has a free demo class and gives 100% placement assistance to jump-start your career in Cisco IPT & UCCX.

What is CISCO IPT & UCCX Cloud Used For?

CISCO IPT, or Cisco IP Telephony, is more or less a technology that allows people to make voice calls over an IP network, such as the internet, rather than over traditional telephone lines. Companies can integrate voice communications with their data networks, so for example, companies can allow voicemail functionality, call forwarding, and conferences. UCCX, short for Cisco Unified Contact Center Express, is a call center solution. Its adoption revolves around customer interactions, that is to say, phone calls and chats. UCCX provides the call route management tool, agent management tool, and reporting tool. UCCX ensures that customer enquiries receive efficient handling and are routed to the appropriate agents. CISCO IPT along with UCCX help business communication and customer service operations improve.

How Can I Enhance My Career With CISCO IPT & UCCX Cloud?

Our Cisco IPT and UCCX Certification Course in Chennai can help enhance your career and add to your knowledge about communication technology and customer service management. VoIP refers to Voice over Internet Protocol. VoIP means voice transfer over internet protocol. Today, it has emerged as the most widely used mode of contemporary business communication to ensure smooth communication. It is through knowing IPT that you will be able to troubleshoot the VoIP systems, which are extensively used in businesses to ensure smooth communication. UCCX provides contact center solutions, along with skills on how to improve customer interaction and the quality of service. Such skills continue to gain demand as most firms require stable systems and efficient customer service operations. The knowledge you derive from this course will get you toward IT support, network management, and a role in improving customer experience, which will increase your value to future employers. More job prospects and professional career in technology open up for students through this CISCO IPT and UCCX Course in Chennai.

Who can get eligible for thisCISCO IPT & UCCX Cloud Training?

Applicants who wish to apply for the CISCO IPT & UCCX Certification Training in Chennai will generally be IT professionals, network engineers, and system administrators. These applicants are generally from the domain of networking or telecommunications. They may already have some existing knowledge of Cisco technologies and are looking to upgrade their skills in the specific areas of IP telephony and contact center solutions. The training is also ideal for anybody desirous of pursuing certifications in this area of specialisation and thereby advancing their job prospects. Everybody involved in the running or implementation of communication systems within their organizations will find this training useful. A prior knowledge of networking concepts generally precedes making the most out of this CISCO IPT & UCCX Training in Chennai.

Why Should I Choose Infibee Technologies for CISCO IPT & UCCX Training in Chennai?

Infibee Technologies stands as the Top Cisco IPT & UCCX training institute in Chennai. We provide an advanced curriculum designed to meet the demands of the modern IPT and UCCX landscape. Working with genuine experts with practical knowledge, students are given hands-on training to better navigate the challenges of IPT and UCCX. Our courses can be conveniently scheduled to accommodate working professionals as well as students. Participants acquire practical skills in IPT and UCCX through projects and case studies, thus laying a strong foundation for a successful career in the same fields. Plus, our placement support ensures you to easily merge with the IPT and UCCX industry.

Highlights of the course

  • Demo classes are free.
  • Pax Per Batch is limited (2-4 pax per batch)
  • Batches are strictly for both experienced and fresh candidates
  • According to the current market trend, it is designed
  • Class recordings and study material access will be given.
  • Composed by industry experts
  • Weekly assessment and mock tests will be conducted regularly to check on your self.
  • The training will come to a conclusion with two mock projects.
  • Guidelines for preparing for interviews and resumes.

Do I gain an advantage by becoming CISCO IPT & UCCX certified?

CISCO IPT and UCCX Certification Course Training in Chennai is greatly ascribed to any career in networking and telecommunications. They endorse your skills in managing and implementing IP telephone solutions and applications for contact centers. They are recognised in the market and may boost career prospects as well as potential remuneration. Organisations using CISCO products may require or prefer certified professionals to maintain and troubleshoot their systems. It also can be a portal to working in various roles related to network and communication technology. This provides value to the certifications for career progression in this field.

What Career Opportunities are Available Following Completion of this course?

At the completion of the CISCO IPT and UCCX course in Chennai at Infibee Training Institute, you would be assured of job referrals besides your certification. It includes positions and placements in all spheres from the stock market to startups, MNCs, enterprises, private equity organisations, and even the healthcare sectors.

Career Possibilities After Completing CISCO IPT and UCCX Training:

  • Cisco IPT & UCCX Engineer: 5-10 LPA
  • Cisco IPT & UCCX Specialist: 10-15 LPA
  • Cisco IPT & UCCX Consultant: 15-20 LPA
  • Cisco IPT & UCCX Architect: 20-25 LPA

Benefits of Our Cisco IPT & UCCX Certification Course:

Enrolling in our Cisco IPT & UCCX Course Near me in Chennai offers several advantages, including:

  • Comprehensive syllabus covering essential concepts.
  • Customised curriculum consultation.
  • Hands-on experience with industry projects.
  • Flexible learning options include recorded videos and live sessions.
  • Real-world interview preparation.
  • Dual certifications from renowned institutions.
  • Guaranteed job referrals.
  • Hybrid course format for convenience.
  • Five-month duration with lifetime access.

Enroll Today and Unlock Your Potential in Cisco IPT & UCCX !

Don’t miss out on the opportunity to boost your career with our Cisco IPT & UCCX Certification Training in Chennai. Enrol today on a learning journey and become proficient in Cisco IPT & UCCX.

For more information on the syllabus, duration, and enrollment process, visit our website or contact us at contactus@infibee.in

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Upcoming Cisco IPT & UCCX Batches In Chennai

10-02-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
05-02-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
07-02-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

Cisco IPT & UCCX Course Syllabus in Chennai

Join our CISCO IPT & UCCX Training in Chennai! Our syllabus encompasses essential IPT and UCCX methodologies, automation tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyze communication processes effectively in this growing tech hub. Perfect for freshers and experienced professionals aiming to enhance their expertise in CISCO IPT & UCCX.

  • Single site, Multisite and Centralized
  • Call Routing
  • Call routing troubleshooting
  • Call routing troubleshooting
  • Bandwidth Management and Region configuration for real time scenarios
  • Gateway Protocol Knowledge (H323, SIP, MGCP and ISDN) and Debugs
  • SIP Gateway / CUBE configuration
  • SIP Troubleshooting
  • General Voice gateway Debugging for call failures and mal functioning
  • Media Resources on CUCM and Gateway (Software and Hardware)
  • User Permissions and Access control group
  • Features and Applications troubleshooting
  • Device Mobility
  • Extension Mobility
  • Unity Connection Integration with Cisco Unified CM using SIP and SCCP
  • Voice mail, Unified Messaging & Storage troubleshooting in Unity connection
  • Call Handler, call routing rules configuration & Troubleshooting
  • UC profile configuration & Jabber Troubleshooting
  • IM and Presence High Availability overview
  • Overview of Integration Methods
  • CTI & JTAPI Integration
  • AXL Integration
  • Integrating Cisco Unified CCX with CUCM
  • Script Changes in UCCX
  • Teams, Supervisor & Skill troubleshooting in UCCX
  • UCCX Agent Login and call routing Troubleshooting
  • Below Topics on UC servers (Combined on CUCM, UNITY etc)
  • Database and OS level troubleshooting
  • Serviceability, Unified Reporting, DRS procedures & OS admin Pages
  • Sever Utilization & Alert Configuration Introduction: CPU and Memory utilization. Alert Management for UC servers
  • Built-in tools awareness like DNA, RTMT, COBRAS & Bulk Administration etc
  • Server Trace configuration and Collection
  • Introduction to Basic Video End Points and registration
  • VCS / Expressway call control, Zones, Clustering & Troubleshooting
  • Integration with CUCM or other SIP parties
  • CMS Overview and configuration
  • Basics of Collaboration Meeting rooms
  • TMS overview and Management
  • Implement Endpoint Addressing and Call Routing
  • Exploring Regions and Locations
  • Implement PSTN and Calling Using MGCP Gateways
  • Configure and Troubleshoot ISDN PRI
  • Analyze and Troubleshoot SIP, H323, and Media Protocols
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Exploring Media Resources in Unified CM and Cisco IOS Gateways
  • User Management
  • Integrating Cisco Unity Connection with Unified CM
  • Exploring Call Handlers and Call Routing in Cisco Unity Connection
  • Deploying an On-Prem Cisco Jabber Client for Windows
  • Integrating Cisco Unified CCX with Unified CM
  • Cisco Unified CCX Scripting and ACD Operations
  • Using Cisco Unified CCX Reports
  • Exploring Troubleshooting Tools for Unified Communication
Need customized curriculum?
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Hands On Cisco IPT & UCCX Projects

Enroll in our Cisco IPT & UCCX Classes in Chennai, where our course offers high-quality training with a strong foundation in Cisco IP Telephony (IPT) and Unified Contact Center Express (UCCX) concepts. Through exposure to current industry use cases and scenarios, participants will enhance their skills in deploying, managing, and troubleshooting .

Cisco IPT Deployment

Implement Cisco IP Telephony (IPT) system for a business. Set up VoIP infrastructure, configure endpoints, and ensure secure communication. Provide training for staff on using the system.

UCCX Contact Center Setup

Establish a contact center using Cisco Unified Contact Center Express (UCCX). Configure call routing, set up agent profiles, and integrate with existing CRM systems. Provide support for initial operations.

IPT Security Enhancement

Upgrade security measures for an existing Cisco IPT system. Implement firewalls, intrusion prevention, and secure voice protocols. Conduct periodic security audits and staff training.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Vicky
Experience
9+ Years
Specialized in
Deploying, configuring, and managing Cisco IP telephony systems and contact center solutions
More Details
Vicky is one of Infibee's top-certified trainers in Cisco IPT (IP Telephony) and UCCX (Unified Contact Center Express), with over 6 years of hands-on experience working with industry professionals. He holds certifications in Cisco IPT and UCCX, and possesses deep expertise in deploying, configuring, and managing Cisco IP telephony systems and contact center solutions.

Cisco IPT & UCCX Course Training Objectives

Our Cisco IPT & UCCX Training in Chennai is designed to empower participants with comprehensive skills and practical knowledge in IP telephony and contact center solutions. The course objectives include mastering core Cisco IPT and UCCX concepts, applying skills through real-world scenarios, and developing expertise in system deployment, configuration, and troubleshooting.

The average salary for a Cisco IPT & UCCX professional in India ranges from INR 7 to 14 lakhs per annum, depending on experience, location, and specific job role. Senior positions or roles with extensive responsibilities can command salaries upwards of INR 18 lakhs annually.

Recommended certifications for a career in Cisco IPT and UCCX include the Cisco Certified Network Associate (CCNA) Collaboration, Cisco Certified Network Professional (CCNP) Collaboration, and Cisco Certified Specialist – Contact Center. These certifications validate expertise in IP telephony, contact center solutions, and related technologies.

A Cisco IPT & UCCX course typically covers topics such as the architecture and deployment of Cisco IP telephony systems, configuration of Cisco Unified Communications Manager (CUCM), management of Cisco Unified Contact Center Express, call routing, voice gateway integration, and troubleshooting techniques. The course includes practical labs and real-world scenarios.

Prerequisites for a Cisco IPT & UCCX course generally include a basic understanding of networking concepts and experience with Cisco networking devices. Prior experience with voice over IP (VoIP) and familiarity with network protocols and IP telephony concepts are also beneficial.

After completing a Cisco IPT & UCCX certification, you can pursue various career opportunities such as IP Telephony Engineer, Unified Communications Specialist, Contact Center Engineer, or Network Administrator specializing in Cisco communication technologies. These roles are available in IT departments, telecom companies, and organizations with large-scale communication systems.

Cisco IPT & UCCX certification enhances your skills in deploying, configuring, and managing advanced IP telephony and contact center solutions, making you a valuable asset to employers. It provides recognition of your expertise, leading to higher earning potential, career advancement opportunities, and a competitive edge in the job market within the communication technology sector.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

Cisco IPT & UCCX Career Opportunity

Cisco IPT & UCCX is the most common programming language, and it works on all computers and mobile devices without needing to be upgraded. It is one of the highest-paying careers in the software development industry, and those with the Cisco IPT & UCCX certification can earn an average of 7 LPA per year.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

Cisco IPT & UCCX Training FAQ's

Infibee Cisco IPT & UCCX Training In Chennai offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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