Infibee Technologies provides India’s leading SAP Customer Service Training in Pune, offering certification and 100% placement support.
KickStart your career in SAP Customer Service Course in Pune with guidance from industry experts with over 15+ years of experienced experts with is designed for practical learning, featuring hands-on mock projects, resume building, interview preparation, placement guidance, and lifetime access to recorded live sessions. You will also gain comprehensive knowledge of the real-world applications and uses of SAP Customer Service.
Join our SAP Customer Service Training Institute in Pune and ignite your SAP Customer Service IT career, opening doors to high-paying roles in top companies.
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Begin your career with world-class SAP Customer Service Training in Pune. SAP Customer Service is a critical module of SAP that enables organizations to optimize their customer support operations, manage service requests effectively, and enhance overall customer satisfaction. As companies increasingly adopt customer-centric strategies, professionals skilled in SAP Customer Service are in high demand. Our course offers both practical and theoretical knowledge, equipping learners to efficiently implement and manage customer service processes with confidence.
About SAP Customer Service
SAP Customer Service (CS) empowers organizations to handle post-sales service support and service management, along with maintenance activities. It interfaces with other SAP Modules, namely, MM, SD, and PM, for a smooth channelized workflow between service orders, inventory, and billing. Through SAP CS, organizations can handle customers’ service contracts, follow upon customer complaints, plan maintenance, and monitor the means of execution; this reduces costs of operation and brings about better service delivery, thereby fostering customer loyalty. SAP Customer Service-trained professionals understand
| SAP Customer Service Course Topics Covered | Applications of SAP Customer Service Course | Tools Used |
|---|---|---|
| Introduction to SAP CS | Service Order Management | SAP GUI |
| Customer Master & Material Master Setup | Equipment & Asset Management | SAP Solution Manager |
| Service Notifications | Maintenance Planning | SAP Fiori |
| Service Orders & Processing | Warranty & Service Contract Management | SAP CRM Integration |
| Service Confirmations & Billing | Customer Complaints & Feedback Analysis | MS Excel / Project Tools |
| Integration with MM, SD, PM | Reporting & Analytics | SAP HANA |
| Service Level Agreements (SLA) | Performance & KPI Tracking | SAP BI |
| Preventive & Corrective Maintenance | Predictive Maintenance | Jira / Test Management Tools |
| Troubleshooting & Problem Solving | Customer Satisfaction Management | SAP Cloud Platform |
| Hands-On Projects & Real-Time Scenarios | End-to-End Service Lifecycle Management | SAP CS Simulator |
Infibee Technologies is recognized as the top SAP Customer Service Training Institute in Pune.
Offers an industry-aligned curriculum designed for practical learning.
Trainers have 15+ years of real-world SAP experience.
Provides practical guidance through live projects.
Includes mock assessments to enhance hands-on skills.
Focuses on placement-oriented training for career readiness.
Ensures comprehensive understanding of SAP Customer Service processes.
Hands-on training with real-time projects
Resume building, interview preparation, and placement support
Lifetime access to recorded sessions
Affordable course fees with flexible training modes
Located in Pune, Infibee Technologies is committed to delivering world-class SAP Customer Service Training in Pune. Our course is designed for both freshers and experienced professionals, ensuring comprehensive knowledge of SAP Customer Service processes, tools, and applications. Students receive expert guidance on implementing service orders, maintenance notifications, customer contracts, and performance monitoring. Presenting SAP Customer Service-oriented training coupled with mock projects will give the learners confidence to enter the market.
Our SAP Customer Service Courses in Pune present your acquired skills to gain recognition from reputed companies. Infibee Technologies’ alumni have been successfully placed in top MNCs like TCS, Infosys, Wipro, Capgemini, and Accenture. The training offered can be availed in the form of classroom, online, corporate, or self-learning-mode, giving flexibility to every learner.
Infibee Technologies provides industry-recognized certification upon course completion, validating your expertise in SAP Customer Service. This certification strengthens your resume and enhances job prospects in top IT companies. Certified professionals gain a competitive edge, demonstrating hands-on knowledge and real-time experience.
Alumni from Infibee Technologies have been successfully placed in top MNCs such as TCS, Infosys, Wipro, Capgemini, and Accenture.
| S. No | Certification Code | Cost (INR) | Certification Expiry |
|---|---|---|---|
| 1 | C_TS452_2023 | 45,000 | 3 years |
| 2 | C_TSCM42_23 | 42,000 | 3 years |
| 3 | C_TS4CSD_2022 | 50,000 | 3 years |
| 4 | SAP CS Associate | 40,000 | Lifetime |
Enhance career prospects in IT and service management
Gain hands-on experience with real-time projects
Learn integration with MM, SD, and PM modules
Improve problem-solving and analytical skills
Achieve globally recognized certification
Get 100% placement assistance and interview guidance
Lifetime access to training materials and recorded sessions
SAP Customer Service configuration and setup
Service order management and processing
Maintenance notifications and service confirmations
Integration with other SAP modules
Performance tracking and reporting
SLA, warranty, and contract management
Troubleshooting and end-to-end service lifecycle management
Freshers looking to start a career in SAP
IT professionals seeking a career shift to SAP Customer Service
Service management professionals aiming to upgrade skills
Graduates from Engineering, IT, or Management backgrounds
| Experience Level | Job Role | Salary (LPA) |
|---|---|---|
| Freshers / Junior (0–3 years) | SAP Customer Service Test Engineer Trainee | 3–4.5 |
| Junior SAP Customer Service QA Engineer | 4–5.5 | |
| SAP Customer Service Automation Tester | 4–5 | |
| Mid-Level (4–8 years) | SAP Customer Service Test Engineer | 5–8 |
| Senior SAP Customer Service QA Engineer | 8–12 | |
| SAP Customer Service Test Automation Specialist | 8–12 | |
| SAP Customer Service Testing Lead | 8–12 | |
| Senior / Experienced (9+ years) | Principal SAP Customer Service Test Engineer | 12–18 |
| Head of SAP Customer Service Testing | 15–20 | |
| SAP Customer Service Testing Consultant | 18–25 | |
| Specialised Roles | SAP Customer Service Security Tester | 10–15 |
| SAP Customer Service Testing Specialist | 10–15 | |
| SAP Customer Service Testing Expert | 15–20 |
TCS
Infosys
Wipro
Capgemini
Accenture
SAP Customer Service Training is offered to other cities as well as SAP Customer Service Training in Bangalore, SAP Customer Service Training in Hyderabad, SAP Customer Service Training in Chennai, and SAP Customer Service Training in Delhi. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Pune, that is what makes us the number one choice.
Step 1: Register for a Free Demo
Visit our website and submit the inquiry form
Participate in a free demo session to explore our training methodology
Step 2: Select Your Training Mode
Choose between classroom, online, corporate, or self-paced training
Confirm your preferred batch timing
Step 3: Start Your SAP Customer Service Journey
Begin learning with expert instructors
Work on real-time projects and get ready for SAP Customer Service certification
Kickstart your career in SAP Customer Service with Infibee Technologies. Gain industry-recognized certification, hands-on training, and 100% placement support. Join the best SAP Customer Service Training Institute in Pune and step into a world of high-paying IT careers in top multinational companies.
Upgrade Your Skills & Empower Yourself
Join our SAP Customer Service Training in Pune! Our syllabus is designed to cover essential SAP Customer Service methodologies, tools for automation, and advanced techniques. Led by industry experts, our practical projects empower you to analyze customer service processes effectively in today’s dynamic business environment.
Enroll in our SAP Customer Service Classes in Pune, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices.
Develop a comprehensive ticketing system to manage customer support requests. This project will involve setting up workflows for ticket creation, assignment, escalation, and resolution using SAP Customer Service.
Implement a field service management solution to optimize the scheduling and dispatching of field technicians. This project will focus on integrating real-time data from customer service requests, technician availability, and inventory management to ensure timely and efficient service delivery.
Create a system for capturing and analyzing customer feedback and survey responses directly within SAP Customer Service. This project will involve designing surveys, automating the distribution process, and integrating the feedback into the customer service module.
Educate your workforce with new skills to improve their performance and productivity.
Our Best SAP Customer Service Training in Pune aims to empower participants with comprehensive skills and practical knowledge in this field. The objectives focus on mastering core concepts, applying skills through real-world projects, fostering critical thinking, and preparing for professional challenges. This approach not only enhances career development but also contributes to industry advancement. Through our training, you’ll gain a solid foundation in SAP Customer Service, equipping you with the expertise needed to excel in customer service management and support roles within various industries.
Yes, obtaining SAP Customer Service certification is highly worthwhile. Certification validates your expertise and skills, making you more attractive to employers. It demonstrates your commitment to the field and can significantly enhance your career prospects, potentially leading to higher salaries and advanced positions.
The SAP Customer Service course covers a wide range of topics essential for mastering the field. These include customer service management, handling customer inquiries and complaints, service order management, service contract management, and integration with other SAP modules. The course is designed to provide both theoretical knowledge and practical skills through hands-on training and real-world projects.
There are no strict prerequisites for enrolling in the SAP Customer Service course. However, having a basic understanding of SAP systems and a background in customer service can be beneficial. Familiarity with business processes and a willingness to learn new technologies will also help you grasp the course content more effectively.
After completing the SAP Customer Service course, a wide range of career opportunities become available. Entry-level roles include SAP Customer Service Trainee and Junior SAP Customer Service Consultant. As you gain experience, you can advance to roles such as SAP Customer Service Specialist, Senior SAP Customer Service Consultant, and SAP Customer Service Manager. With extensive experience, you can aim for positions like Principal SAP Customer Service Consultant or Head of SAP Customer Service.
SAP Customer Service certification can significantly boost your career by validating your skills and knowledge. It increases your employability, making you a preferred candidate for many organizations. Certified professionals often have better job security, higher salaries, and more opportunities for career advancement. Additionally, certification keeps you updated with the latest industry standards and practices, ensuring you remain competitive in the job market.
Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.
Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.
You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.
Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.
We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.
Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.
Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.
We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.
Yes, we offer customisation of the syllabus for both individual candidates and corporate also.
Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.
Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.
In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.
We offer courses that help you improve your skills and find a job at your dream organisations.
Courses that are designed to give you top-quality skills and knowledge.
Upgrade Your Skills & Empower Yourself
