SAP Customer Service Training in Hyderabad

5/5

Infibee is now offering the best SAP Customer Service Course in Hyderabad with certification.

This course will help professionals to be proficient in the support and handling of customer service processes through the SAP CS module. With years of industry experience, the trainers cover critical concepts, which include Service Order Management, Warranty and Installed Base Management, Notifications, Service Contracts, Integration with SD and PM modules. There is also a mock project session and a mock interview session with CV drafting so that the candidates can be prepared for the real world. There is also a provision of lifetime access to the recorded sessions, flexible batch timings, and a guarantee of real world scenarios so that the candidate is ready for the job.

Both freshers and experienced professionals will be able to take up these high-demand SAP CS positions.

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25 hrs of E-Learning Videos
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SAP Customer Service Course in Hyderabad Overview

Infibee Technologies provides a complete SAP CUSTOMER SERVICE Course in Hyderabad to assist learners in managing customer processes within the SAP ERP system. The training includes service order processing, service contract management, warranty claims, and customer interaction tracking. The main aim of the SAP CUSTOMER SERVICE Course in Hyderabad is to equip learners to manage post sales service processes through the SAP CS module. It is suited to those seeking employment in customer support, service consultant positions, or as SAP CS consultants. Participants learn to manage customer service operations through real-time case studies and simulations. The customer service module’s integration with other SAP modules like SD, MM, and PM is covered to enhance understanding of business processes. Participants of SAP CUSTOMER SERVICE courses in Hyderabad learn to configure, customize, and optimize CS solutions at the end of training. This training equips you with practical industry experience and in-depth knowledge, making you ready to step into the industry. Infibee’s SAP CUSTOMER SERVICE Training Institute is the right place to start for both fresh graduates and working professionals looking to broaden their skill set.

Why Choose Infibee Technologies for SAP CUSTOMER SERVICE Course in Hyderabad? Key Highlights:

  • Certified and experienced SAP CS trainers

  • Real-time project exposure and hands-on labs

  • Flexible training modes: Online, Classroom, Weekend Batches

  • Affordable course fees with EMI options

  • Resume building and mock interview sessions

  • Lifetime access to recorded sessions

  • Assistance with SAP Global Certification

  • Placement support with top MNCs

Infibee Technologies is recognized as the leading institute in Hyderabad for SAP CUSTOMER SERVICE Training with a defined curriculum tailored to workforce requirements and taught by certified professionals. Our workshops and classes deliver skills that are useful in the field as we focus on hands-on learning through applying case study simulations. Our instructors have over a decade of experience with SAP CS solutions in consulting and implementation in different sectors. Students at Infibee acquire ample theoretical insight, with the assurance that they can apply the skills in practice. We also extend training support that includes guidance and support for certification, mock interviews, and even post-training support. For the convenience of students and professionals, Infibee offers weekday, weekend, and fast-track edition classes.

Having access to live servers, recorded sessions, and personalized coaching for mentorship at different SAP career levels meet at different stages interconnects through a well documented mentorship system enables students to sap access. Learners are well equipped to start or accelerate their professional SAP journey owing to the well established alumni network partnership with leading MNCs. Infibee is geared not just to train elevator but to launch career possibilities for professionals with a focus on results.

Modes of Training for SAP CUSTOMER SERVICE Course at Infibee Technologies:

  • Instructor-led Classroom Training

  • Live Online Training

  • Weekend/Evening Batches

  • Self-paced Learning with Recorded Sessions

  • Fast-track & Customized Corporate Training

Global Certifications Available for SAP CUSTOMER SERVICE

S.No Certification Code Cost (INR) Certification Expiry
1 C_TS413_2021 ₹45,000 No Expiry
2 C_TS413_2023 ₹50,000 No Expiry

Benefits of Learning the SAP CUSTOMER SERVICE Course:

  • High demand in service-based industries and manufacturing sectors

  • Enhanced knowledge of post-sales processes

  • Career advancement opportunities in SAP consulting

  • Increased earning potential

  • Strong integration knowledge with SD, MM, and PM modules

  • Better workflow handling and customer satisfaction

  • Industry-recognized certification

  • Opportunities for global placements

Career Opportunities in SAP CUSTOMER SERVICE

Experience Level Job Role Salary Range (LPA)
Freshers (0–3 yrs) SAP CS Associate Consultant 3–5
  Junior SAP CS Analyst 4–6
  SAP Customer Support Executive 3.5–5
Mid-Level (4–8 yrs) SAP CS Functional Consultant 6–10
  SAP CS Lead Analyst 8–12
  SAP CS Project Lead 9–13
Senior (9+ yrs) SAP CS Solution Architect 15–20
  SAP CS Program Manager 18–25
Specialized Roles SAP CS Integration Specialist 12–18
  SAP CS Test Manager 10–16

SAP CUSTOMER SERVICE Course Highlights:

  • End-to-end SAP CS module coverage

  • Real-time implementation and configuration

  • Industry-relevant curriculum

  • Free access to practice server

  • Doubt-clearing and revision sessions

  • Resume & Interview preparation

  • SAP Certification Support

  • Lifetime access to learning materials

Who’s Hiring SAP CUSTOMER SERVICE Professionals?

  • TCS

  • Capgemini

  • Deloitte

  • Tech Mahindra

  • Infosys

Enroll Today: Unlock Your SAP CUSTOMER SERVICE Potential!

Don’t miss the opportunity to propel your career forward with our SAP Customer Service Certification Training in Hyderabad. Enroll today to begin your transformative learning journey that equips you with the skills and knowledge needed to excel in the world of cloud computing.

For more details on the syllabus, course duration, and enrollment process, explore our website or contact us at contactus@infibee.in

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Why People Choose Infibee ?

Upcoming SAP Customer Service Batches in Hyderabad

29-12-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
31-12-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
26-12-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP Customer Service Course Syllabus in Hyderabad

Join our SAP Customer Service Training in Hyderabad! Our syllabus is designed to cover essential SAP Customer Service methodologies, tools for automation, and advanced techniques. Led by industry experts, our practical projects empower you to analyze customer service processes effectively in today’s dynamic business environment. 

  • Serial number Creation
  • Equipment Creation
  • Functional Location
  • Installed Base
  • Work Center Creation
  • Cost Center Creation
  • Activity Type
  • Activity Pricing
  • Maintenance Plant
  • Maintenance Planning Plant
  • Serial Number Management
  • Serial number Profile creation
  • Assigning to Material
  • Serial number creation
  • Activating Equipment’s
  • Equipment
  • Creating a Piece of Equipment
  • Using List Editing for Equipment
  • Changing a Piece of Equipment
  • Changing the Maintenance Plant
  • Change View Selection
  • Displaying an Equipment Master Record
  • Activating/Deactivating Equipment
  • Flagging a Piece of Equipment for Deletion
  • Displaying Usage Times
  • Displaying the Structure List and the Structure Graphic
  • Equipment at Functional Locations
  • Creation Functions for Functional Locations
  • Creating a Functional Location
  • Creating a Functional Location for the Reference Location
  • Creating a Functional Location Using a Copy Reference
  • Assigning a Superior Functional Location
  • Changing and Displaying a Functional Location
  • Renaming Functional Locations
  • Changing the Maintenance Plant in a Functional Location
  • Activating/Deactivating Functional Locations
  • Installing/Dismantling Equipment from the Functional Location Master Record
  • Creating a Partner for the Technical Object
  • Creating an Installed Base
  • Creating an Installed Base with a Reference
  • Creating an Installed Base from Sales Data
  • Creating an Installed Base from Production Data
  • Displaying an Installed Base
  • Displaying an Installed Base from the Notification
  • Structure Processing of an Installed Base
  • Environment Display for the Installation
  • Warranty Assignment
  • Warranty Counters and Characteristics
  • Master Warranty
  • Status Profile
  • Task List
  • Task list for Technical object
  • Measuring Points
  • Measurement Documents
  • Notification Types Creation
  • Damage Code Configuration
  • Cause Code Configuration
  • Partner Determination Procedure Configuration
  • Scheduling Types Configuration
  • Maintaining Control Keys
  • User Status Configuration for Notification Types
  • Task List Configuration for Notification Types
  • Configuring Priority Types
  • Service Order Type Creation
  • Scheduling
  • Service Order Processing
  • Notification and Order Integration
  • Control Key Configuration
  • User Status Configuration for Order Types
  • FOC Order Type Configuration
  • Allocation Structure
  • Settlement Profile Creation
  • Sales Order Type Configuration
  • DMR types configuration
  • DIP Profile Configuration
  • Settlement Profile Configuration
  • Completion Confirmation
  • Overall Confirmation
  • Confirmation of External Services & External materials
  • Billing Process
  • Teco
  • Order Settlement
  • Business Completion of Order
  • Maintenance Plan
  • Single cycle plan
  • Scheduling Maintenance Plan
  • Internal Service Processing
  • External Service Processing
  • In -House- Repair
  • Repair-At-Site
  • AMC Process
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On SAP Customer Service Projects

Enroll in our SAP Customer Service Classes in Hyderabad, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices.

Customer Support Ticketing System

Develop a comprehensive ticketing system to manage customer support requests. This project will involve setting up workflows for ticket creation, assignment, escalation, and resolution using SAP Customer Service.

Field Service Management System

Implement a field service management solution to optimize the scheduling and dispatching of field technicians. This project will focus on integrating real-time data from customer service requests, technician availability, and inventory management to ensure timely and efficient service delivery.

Customer Feedback and Survey Integration

Create a system for capturing and analyzing customer feedback and survey responses directly within SAP Customer Service. This project will involve designing surveys, automating the distribution process, and integrating the feedback into the customer service module.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Surya
Experience
12+ Years
Specialized in
Service modules, Customer Service solutions,
More Details
As a trainer at Infibee Technologies, Mr. Surya our trainers employ a blend of interactive teaching methods, real-world case studies, and live project work. They are dedicated to ensuring that every participant gains a comprehensive understanding of SAP Customer Service, equipping them with the skills needed to excel. With a focus on hands-on learning, that students gain proficiency through real-world projects and industry-relevant scenarios.

SAP Customer Service Course Training Objectives

Our Best SAP Customer Service Training in Hyderabad aims to empower participants with comprehensive skills and practical knowledge in this field. The objectives focus on mastering core concepts, applying skills through real-world projects, fostering critical thinking, and preparing for professional challenges. This approach not only enhances career development but also contributes to industry advancement. Through our training, you’ll gain a solid foundation in SAP Customer Service, equipping you with the expertise needed to excel in customer service management and support roles within various industries.

The average salary for professionals in SAP Customer Service varies based on experience, location, and specific roles. Entry-level positions typically start at around 3–4.5 LPA, while mid-level professionals can earn between 5–8 LPA. Senior and experienced professionals can earn upwards of 12–18 LPA, with top roles such as Head of SAP Customer Service earning between 15–20 LPA or more.

Yes, obtaining SAP Customer Service certification is highly worthwhile. Certification validates your expertise and skills, making you more attractive to employers. It demonstrates your commitment to the field and can significantly enhance your career prospects, potentially leading to higher salaries and advanced positions.

The SAP Customer Service course covers a wide range of topics essential for mastering the field. These include customer service management, handling customer inquiries and complaints, service order management, service contract management, and integration with other SAP modules. The course is designed to provide both theoretical knowledge and practical skills through hands-on training and real-world projects.

There are no strict prerequisites for enrolling in the SAP Customer Service course. However, having a basic understanding of SAP systems and a background in customer service can be beneficial. Familiarity with business processes and a willingness to learn new technologies will also help you grasp the course content more effectively.

After completing the SAP Customer Service course, a wide range of career opportunities become available. Entry-level roles include SAP Customer Service Trainee and Junior SAP Customer Service Consultant. As you gain experience, you can advance to roles such as SAP Customer Service Specialist, Senior SAP Customer Service Consultant, and SAP Customer Service Manager. With extensive experience, you can aim for positions like Principal SAP Customer Service Consultant or Head of SAP Customer Service.

SAP Customer Service certification can significantly boost your career by validating your skills and knowledge. It increases your employability, making you a preferred candidate for many organizations. Certified professionals often have better job security, higher salaries, and more opportunities for career advancement. Additionally, certification keeps you updated with the latest industry standards and practices, ensuring you remain competitive in the job market.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP Customer Service Career Opportunity

SAP Customer Service is a widely used module, and it integrates seamlessly with various systems without needing frequent upgrades. It is one of the highest-paying careers in the enterprise software industry, and those with SAP Customer Service certification can earn an average of 7 LPA per year.
Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP Customer Service Training FAQ's

Infibee SAP Customer Service Training in Hyderabad offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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