Customer Success Manager Training in Pune

5/5

Infibee Technologies provides the India’s No.1 Customer Success Manager Training in Hyderabad with global certification and complete placement support.

Kickstart your career with a Customer Success Manager Course in Hyderabad that is conducted by trainers having 10+ years professional experience in the field and has affordable training fees along with real-time mock projects, application-based learning, resume building, interview preparation, and personalized placement support. The students are also given the opportunity of lifetime access to the recorded sessions of the live classes, thus making it flexible and uninterrupted learning.

Come and be a part of our Customer Success Manager Training Institute in Hyderabad and light up your career path with well-paying jobs in the best organizations.

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25 hrs of E-Learning Videos
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Customer Success Manager Training in Pune Overview

KickStart your career in customer-centric business roles with Infibee Technologies’ industry-focused Customer Success Manager Training in Hyderabad Course in Hyderabad. This program is designed to help learners build strong skills in customer onboarding, retention, relationship management, and revenue growth—key responsibilities of a modern Customer Success Manager.

Our Customer Success Manager Training in Hyderabad Training in Hyderabad focuses on practical, job-ready learning aligned with real corporate expectations. Learners gain exposure to customer lifecycle management, stakeholder communication, account growth strategies, and performance metrics. The course blends theory with hands-on activities, mock projects, and real-world scenarios.

This training prepares candidates to confidently handle customer success operations across SaaS, IT services, and enterprise organizations. As a trusted Customer Success Manager Training in Hyderabad Training Institute in Hyderabad, Infibee Technologies ensures learners are career-ready and placement-oriented.


Customer Success Manager – Topics, Applications & Tools (Single Table)

Category Details
Topics Covered Customer Onboarding, Customer Retention, Account Management, Customer Lifecycle, KPI & Metrics, Communication Skills
Applications SaaS Customer Success, Client Relationship Management, Revenue Growth, Customer Support Strategy
Tools Used CRM Tools, Customer Success Platforms, MS Excel, Reporting Dashboards, Communication Tools

2. Why Choose Infibee Technologies for Customer Success Manager Training in Hyderabad Course in Hyderabad? – Key Highlights

  • Leading Customer Success Manager Training in Hyderabad Training Institute in Hyderabad

  • Trainers with 10+ years of industry experience

  • Practical learning with real-time case studies

  • Affordable training fees

  • Resume preparation & interview guidance

  • Placement assistance and career mentoring

  • Lifetime access to recorded sessions

  • Flexible class schedules

  • Hands-on mock projects

Best Customer Success Manager Training in Hyderabad Institute in Hyderabad – Get Certified with Infibee Technologies

About Infibee Technologies – Located in the Heart of Hyderabad (≈200 Words)

Infibee Technologies is one of the most trusted institutes offering Customer Success Manager Training in Hyderabad Training in Hyderabad, conveniently located in the heart of Hyderabad. We are dedicated to delivering career-oriented training that meets industry demands and helps learners transition into high-growth customer success roles.

Our training programs are delivered by seasoned professionals who have successfully worked in customer success, account management, and enterprise client engagement roles. The Customer Success Manager Training in Hyderabad Classes in Hyderabad focuses on real-world business challenges, customer engagement strategies, and performance measurement techniques.

At Infibee Technologies, we emphasize placement-driven learning. Our structured approach includes resume building, mock interviews, communication skills enhancement, and job-readiness sessions. Learners searching for reliable Customer Success Manager Training in Hyderabad Course in Hyderabad consistently choose Infibee Technologies for its quality training, expert mentorship, and proven placement support.

Certification Providing (≈80 Words)

Upon completion of the Customer Success Manager Training in Hyderabad Classes in Hyderabad, learners receive industry-recognized certification from Infibee Technologies. This certification validates your practical knowledge in customer success management, customer engagement strategies, and business growth practices, helping you stand out in competitive job markets.

Our Alumni Are Hired by Top MNC Companies

  • TCS

  • Infosys

  • Wipro

  • Accenture

  • Cognizant

Modes of Customer Success Manager Training in Hyderabad Course in Hyderabad at Infibee Technologies

  • Classroom Training

  • Online Training

  • Corporate Training


4. Global Certifications Available for Customer Success Manager Training in Hyderabad Training in Hyderabad

S.No Certification Code Cost (INR) Certification Expiry
1 CSM-FOUND ₹20,000 2 Years
2 CSM-PRO ₹30,000 3 Years
3 CX-SUCCESS ₹35,000 3 Years

5. Benefits of Learning Customer Success Manager Training in Hyderabad Course in Hyderabad

  • High demand across SaaS & IT industries

  • Strong career growth opportunities

  • Customer-centric business expertise

  • Improved communication & leadership skills

  • Placement support and certification advantage


6. What You’ll Learn

  • Customer onboarding and engagement strategies

  • Retention and churn reduction techniques

  • Account growth and upselling methods

  • Customer success metrics and KPIs

  • Stakeholder communication and reporting


7. Who Can Join?

  • Fresh graduates

  • Business professionals

  • Sales & support executives

  • Account managers

  • Career switchers


8. Career Opportunities in Customer Success Manager Training in Hyderabad Training in Hyderabad

Experience Level Job Role Salary (LPA)
Freshers (0–3 yrs) Customer Success Executive 3–5
Junior Customer Success Manager 4–6
Mid-Level (4–8 yrs) Customer Success Manager 7–12
Account Success Lead 8–14
Senior (9+ yrs) Senior Customer Success Manager 15–20
Head of Customer Success 18–25
Specialized Roles Customer Experience Consultant 10–15
SaaS Customer Success Specialist 12–18

9. Who’s Hiring Customer Success Manager Professionals?

  • Amazon

  • Microsoft

  • Google

  • Salesforce

  • Infosys


10. Can I Study Customer Success Manager Training in Hyderabad Course in Other Locations?

Yes. Infibee Technologies offers flexible learning modes. Even if you are not in Hyderabad, you can enroll in Customer Success Manager Training in Hyderabad Classes in Hyderabad through online training and gain the same learning experience.

How to Register for Customer Success Manager Training in Hyderabad at Infibee Technologies?

Step 1: Register for a Free Demo
Visit our website, submit the inquiry form, and attend a free demo session.

Step 2: Select Your Training Mode
Choose classroom, online, or corporate training and finalize your batch timing.

Step 3: Start Your Customer Success Manager Training in Hyderabad Course in Hyderabad Journey
Begin learning with expert instructors, work on real projects, and prepare for certification.

Enroll Today: Unlock Your Customer Success Manager Training in Hyderabad Training in Hyderabad Potential!

Join Infibee Technologies today and build a successful career with the best Customer Success Manager Training in Hyderabad Training Institute in Hyderabad. Enroll now to gain expert-led training, certification, and placement support for high-paying roles in top companies.

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Why People Choose Infibee ?

Upcoming Customer Success Manager (CSM) Batches In Pune

29-12-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
31-12-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
26-12-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

Customer Success Manager (CSM) Course Syllabus in Pune

Join our Customer Success Manager (CSM) Training in Pune! Our curriculum consists of the very best of CSM principles, regulatory compliance, and industry best practices. You are guided through hands-on projects that help you analyze environmental, health, and safety processes. Ideal for both newcomers and experienced practitioners looking to strengthen their skills in CSM.

  • Understanding the role of a Customer Success Manager

  • Difference between Customer Success, Support, and Account Management

  • Customer lifecycle and success metrics

  • Importance of CSM in SaaS and IT organizations

  • Customer onboarding strategies and best practices

  • User adoption frameworks

  • Product training and enablement

  • Creating onboarding checklists and playbooks

  • Building strong customer relationships

  • Communication and stakeholder management

  • Customer health scoring models

  • Managing high-value and enterprise customers

  • Retention strategies and churn prevention

  • Renewal forecasting and account planning

  • Handling escalations and objections

  • Customer loyalty programs

  • Analyzing customer usage and engagement data

  • Key CSM metrics: NPS, CSAT, churn rate, LTV

  • Creating dashboards and reports

  • Data-driven decision-making

  • Collecting and analyzing customer feedback

  • Managing surveys and reviews

  • Translating feedback into action plans

  • Product improvement collaboration

  • Identifying growth opportunities

  • Value-based selling for CSMs

  • Account expansion techniques

  • Collaborating with sales teams

  • CRM tools (Salesforce, HubSpot)

  • Customer Success platforms (Gainsight, Totango)

  • Ticketing and support tools

  • Automation and workflow management

  • Alignment between sales, support, and CSM teams

  • Handover best practices

  • Managing customer expectations

  • Cross-functional communication

  • Designing scalable CSM processes

  • Managing customer success programs

  • Risk management and crisis handling

  • Career growth paths in Customer Success

  • SaaS and enterprise customer success case studies

  • Real-world onboarding and retention scenarios

  • Live projects and role-play exercises

  • Global CSM certification overview

  • Interview preparation and resume building

  • Industry best practices

  • Career roadmap for Customer Success Managers

Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On Customer Success Manager (CSM) Projects

Train with one of the best Customer Success Manager (CSM) classes in Pune, where our course delivers a high-quality learning experience covering both basic and advanced concepts with hands-on skills. Industry-relevant use cases and real-world projects help you strengthen your expertise using best practices, empowering you to confidently manage environmental health and safety and stand out in your career.

Customer Onboarding & Adoption Project

Design a complete onboarding journey including welcome plans, adoption checklists, and success milestones to improve early-stage customer engagement.

Customer Retention & Churn Reduction Project

Analyze customer usage data and feedback to identify churn risks and implement proactive retention strategies to improve renewal rates.

Upselling & Account Expansion Project

Identify growth opportunities within existing customer accounts and create value-based upsell and cross-sell plans aligned with customer goals.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Sushma
Experience
8+ Years
Specialized in
Customer Success Manager (CSM)
More Details
Sushma is an experienced Customer Success Manager (CSM) with 8+ years of expertise in customer engagement, retention, and value creation. She specializes in onboarding, product adoption, and managing enterprise and mid-market clients. With a strong customer-first mindset and data-driven approach, she consistently improves customer satisfaction, reduces churn, and drives business growth through close collaboration with sales, support, and product teams.

Customer Success Manager (CSM) Course Training Objectives

Our best Customer Success Manager (CSM) Training in Pune is designed to equip participants with comprehensive skills and practical knowledge in Environment, Health, and Safety (EHS) management. Objectives of this training will be mastering core concepts, applying skills through real-world projects, fostering critical thinking, and preparing participants to take on professional challenges effectively.

The average salary for an Azure Data Engineer in India ranges between ₹6 LPA to ₹18 LPA, depending on experience, skills, and organization.

  • Freshers (0–2 years): ₹6–8 LPA

  • Mid-level (3–6 years): ₹10–14 LPA

  • Senior professionals (7+ years): ₹15–18+ LPA

The Azure Data Engineer certification (DP-203) validates your ability to design, build, secure, and manage data solutions on Microsoft Azure. It proves expertise in data ingestion, transformation, storage, data pipelines, and analytics using Azure services.

The Azure Data Engineer course typically covers:

  • Azure Data Factory & Data Pipelines

  • Azure Synapse Analytics

  • Azure Data Lake Storage

  • Data ingestion and transformation

  • Data security and compliance

  • Monitoring, optimization, and performance tuning

  • SQL and relational databases

  • Data concepts (ETL, data warehousing)

  • Cloud fundamentals (preferred but not mandatory)
    Prior experience with Azure is beneficial but not compulsory.

  • Enhances credibility and global recognition

  • Increases job opportunities and salary potential

  • Validates in-demand cloud data engineering skills

  • Opens doors to roles in top MNCs and global projects

With Azure Data Engineer certification, you can pursue roles such as:

  • Azure Data Engineer

  • Cloud Data Engineer

  • Big Data Engineer

  • Data Analytics Engineer

  • Azure Data Platform Engineer

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

Customer Success Manager (CSM) Career Opportunity

It is generally known to provide career options in software development as well as in industries such as SAP and IT and has certified professionals who average out at around 10 LPA.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

Customer Success Manager (CSM) Training FAQ's

Infibee Customer Success Manager (CSM) Training In Pune offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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