Infibee Technologies offers India’s No.1 CISCO CSM Training in Pune with global certification & 100% Placement support.
KickStart your career in the CISCO CSM Course in Pune with guided by 15+ years of industry-experienced experts, affordable fees, mock projects, resume preparation, interview training, and hands-on placement sessions to help you become job-ready. You will also receive lifetime access to recorded sessions of live classes for continuous learning and revision. Learn how the CISCO CSM Course in Pune empowers professionals to manage customer success, enhance product adoption, and optimize customer lifecycle performance effectively.
Join our CISCO CSM Training Institute in Pune and ignite your CISCO CSM IT career future with high-paying opportunities in top global companies.
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Begin your career with CISCO CSM Training in Pune at Infibee Technologies, India’s leading IT training institute offering global certification and 100% placement assistance. This CISCO CSM Course is designed for professionals who aim to master Customer Success Management (CSM) – a core business function focused on ensuring long-term client satisfaction and value realization from technology investments.
About CISCO CSM
CISCO CSM (Customer Success Manager) is a platform by Cisco designed to help organizations drive better customer engagement, satisfaction, and retention. It provides deep insights into customer lifecycle, product adoption, and service performance. CSM professionals help bridge the gap between sales, services, and customer support teams to ensure smooth client experiences.It’s widely used for managing subscription renewals, monitoring customer health scores, and improving operational efficiency.With businesses focusing more on customer-centric models, the demand for CISCO CSM experts has grown globally.Professionals skilled in CISCO CSM can work as Customer Success Managers, Data Analysts, or Solution Consultants.This tool supports multiple integrations like Salesforce, Jira, and ServiceNow, enabling seamless workflow automation.Learning CISCO CSM not only boosts technical understanding but also enhances client management skills.It’s one of the most sought-after certifications for IT and business professionals alike.
| Section | Details |
|---|---|
| Mulesoft Course Topics Covered | Introduction to Cisco CSM Platform, Customer Lifecycle Management, Health Score Configuration, Data Integration, Workflow Automation, Analytics and Reporting, Advanced CSM Features |
| Applications of CISCO CSM Admin Course | Customer Retention Management, Predictive Analytics for Renewal, Automated Onboarding Workflows, Customer Engagement Insights, Service Performance Monitoring |
| Tools Used | Cisco CSM Dashboard, Salesforce CRM, ServiceNow, Tableau, Power BI, Jira, API Connect |
15+ years of industry experts as trainers
100% placement assistance and interview preparation
Live project-based training for hands-on experience
Globally recognized certification
Affordable course fees and flexible batch timings
Lifetime access to recorded sessions
Dedicated career guidance and resume-building support
Located in Pune, Infibee Technologies is a trusted name for IT and business process training in Pune. We specialize in offering globally recognized certification courses such as CISCO CSM, Mulesoft, Azure, and AWS, catering to students and working professionals. This Course provides an immersive learning experience that integrates the theory, practical labs, and mentoring oriented to the career.
Our trainers of our course are certified professionals who have the best world company experience, and this is why they are able to provide the learners with practical exposure to the real-time business problems. The syllabus is framed according to the needs of the industry for skilled CISCO CSM professionals, so it will make you ‘job-ready’ by the time you finish the program. We place the emphasis on individual attention, constant evaluation, and mock interviews as the ways to make you confident. Ultimately, Infibee’s training ecosystem is such that it absolutely guarantees that every single learner not only acquires certification but also secures a high-paying job in a prestigious company.
Infibee Technologies offers a globally valid CISCO CSM Certification upon successful course completion. This credential is proof of your understanding and technical skill in Cisco’s Customer Success model and tools. It increases your chances of being hired in different sectors by highlighting your capability of applying data analysis and strategic insights in customer relationship management. The certification is acknowledged by leading IT companies globally, thus facilitating your entry into positions like customer success management, solution architecture, or service delivery management.
Our Alumni are hired in top MNCs like TCS, Infosys, Accenture, Capgemini, Wipro.
| S.No. | Certification Code | Cost (INR) | Certification Expiry |
|---|---|---|---|
| 1 | CSM-101 | ₹18,000 | 3 Years |
| 2 | CSM-Professional | ₹25,000 | 3 Years |
| 3 | CSM-Advanced | ₹32,000 | 3 Years |
| 4 | CSM-Enterprise Specialist | ₹40,000 | 3 Years |
High demand for certified CSM professionals globally
Competitive salaries and rapid career growth
Gain in-depth understanding of customer success lifecycle
Hands-on training using Cisco’s enterprise-level tools
Real-world project experience and portfolio development
Global certification adds strong credibility
Fundamentals of Cisco CSM
Customer Lifecycle Management
Data Analytics & KPI Tracking
Customer Health Score Configuration
Workflow Automation & Reporting
Integration with Salesforce and other CRMs
Fresh Graduates
IT Professionals
Customer Support Managers
Project Managers
Business Analysts
CRM Specialists
| Experience Level | Role | Average Salary (LPA) |
|---|---|---|
| Freshers/Junior (0–3 years) | CISCO CSM Test Engineer Trainee | 3–4.5 |
| Junior CISCO CSM Quality Assurance Engineer | 4–5.5 | |
| CISCO CSM Automation Tester | 4–5 | |
| Mid-Level (4–8 years) | CISCO CSM Test Engineer | 5–8 |
| Senior CISCO CSM QA Engineer | 8–12 | |
| CISCO CSM Test Automation Specialist | 8–12 | |
| CISCO CSM Testing Lead | 8–12 | |
| Senior/Experienced (9+ years) | Principal CISCO CSM Test Engineer | 12–18 |
| Head of CISCO CSM Testing | 15–20 | |
| CISCO CSM Testing Consultant | 18–25 | |
| Specialized Roles | CISCO CSM Security Tester | 10–15 |
| CISCO CSM Testing Specialist | 10–15 | |
| CISCO CSM Testing Expert | 15–20 |
Cisco Systems
Accenture
Deloitte
Infosys
Capgemini
CISCO CSM Course is offered to other cities as well as CISCO CSM Course in Delhi, CISCO CSM Course in Hyderabad, CISCO CSM Course in Chennai, and CISCO CSM Course in Bangalore. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Pune, that is what makes us the number one choice.
Step 1: Register for a Free Demo
Visit our website and fill out the inquiry form. Attend a demo session to understand our teaching approach.
Step 2: Select Your Training Mode
Choose from classroom, online, or self-paced training. Confirm your batch schedule.
Step 3: Start Your CISCO CSM Journey
Learn from industry experts, work on real-time projects, and get certified by Infibee Technologies.
Take the next step in your career with the CISCO CSM Course in Pune at Infibee Technologies. Master in-demand skills, get certified, and secure a rewarding job in the field of Customer Success Management with leading global companies.
Upgrade Your Skills & Empower Yourself
Join our Cisco CSM Training in Pune! Our syllabus covers essential Cisco CSM methodologies, automation tools, and advanced techniques. Our practical projects are led by industry experts, helping you analyse automation processes effectively in this tech hub. Suitable for freshers and experienced professionals aiming to improve their expertise in Cisco CSM.
Analyze social media performance data. Identify trends and insights for better campaigns. Implement changes to boost engagement and reach.
Set up automated email workflows. Personalize content for different audience segments. Track email performance and optimize strategies.
Map out customer interactions across channels. Identify pain points and opportunities for improvement. Create strategies to enhance customer experience.
Measure effectiveness of digital content. Identify top-performing pieces and areas for improvement. Adjust content strategy based on insights.
Design and execute A/B tests for advertisements.
Educate your workforce with new skills to improve their performance and productivity.
Our Best Cisco CSM Training in Pune aims to empower participants with comprehensive skills and practical knowledge in this field. Objectives include mastering core concepts, applying skills through real-world projects, and enhancing critical thinking to tackle professional challenges.
Salary for professionals with CSM expertise can vary depending on experience, location, and job role. In general, network security specialists with Cisco experience can expect an average salary of ₹8-12 lakhs per annum for mid-level positions in India, while senior roles can earn upwards of ₹15 lakhs annually.
Cisco does not offer a specific certification for Cisco Security Manager alone. However, certifications like CCNP Security or Cisco Certified CyberOps Associate cover a broad range of network security topics relevant to CSM.
A CSM course typically covers installation, device and policy management, firewall and VPN configuration, access control policies, monitoring and logging, troubleshooting, and security best practices. Hands-on labs and simulations are often included to help learners apply real-world network security management skills.
While there are no strict prerequisites, it’s beneficial to have foundational knowledge in network security and experience with Cisco devices. Familiarity with topics such as firewalls, VPNs, and Cisco’s IOS commands is helpful. For beginners, it’s recommended to first complete basic Cisco certifications like CCNA or CCNA Security to ensure a solid understanding of network fundamentals.
Professionals skilled in CSM can pursue various career paths, including roles such as Network Security Engineer, Cybersecurity Analyst, Firewall Administrator, and Security Operations Center (SOC) Analyst.
Mastering CSM skills improves your ability to manage complex network security environments, making you a valuable asset in any organization focused on cybersecurity. It strengthens practical knowledge of policy-based security management, device configuration, and incident response, which are essential for high-level security roles.
Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.
Cisco CSM is the most common programming language, and it works on all computers and mobile devices without needing to be upgraded. It is one of the highest-paying careers in the software development industry, and those with the Cisco CSM certification can earn an average of 7 LPA per year.
Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.
You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.
Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.
We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.
Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.
Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.
We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.
Yes, we offer customisation of the syllabus for both individual candidates and corporate also.
Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.
Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.
In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.
We offer courses that help you improve your skills and find a job at your dream organisations.
Courses that are designed to give you top-quality skills and knowledge.
Upgrade Your Skills & Empower Yourself
