Cisco IPT & UCCX Course in Bangalore

4.9/5

Infibee Technologies provides India’s leading Cisco IPT & UCCX Training in Bangalore, offering global certification and 100% placement support.

KickStart your career with our Cisco IPT & UCCX Course in Bangalore, guided by 13+ years of industry-experienced trainers. Benefit from affordable fees, hands-on mock projects, professional resume and interview preparation, dedicated placement training, and lifetime access to recorded sessions of live classes. Learn the practical uses of Cisco IPT & UCCX in real-world IT environments and gain the skills to advance your career.

Join our Cisco IPT & UCCX Training Institute in Bangalore and ignite your IT career with high-paying opportunities in top companies.

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25 hrs of E-Learning Videos
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CISCO IPT & UCCX Course in Chennai Overview

Begin your career in the ever-evolving world of networking and unified communications with Infibee Technologies. Cisco IPT & UCCX Course is offered in Bangalore and upholds the same standards in training as Infibee Technologies. It is aimed at IT professionals and freshers looking to channel their career in communications solutions. Cisco IPT & UCCX offers strong solutions for IP-based telephony and customer services within an enterprise. The IPT technology consolidates calls and makes communication simpler within an organization and outside of it. UCCX offers a contact center and assists in improving customer experience by UCCX technology.

About Cisco IPT & UCCX

Cisco IPT (IP Telephony) and UCCX (Unified Contact Center Express) is still as essential for the configuring and streamlining of communications for and organization as it was years ago, be it voice, video or messaging. IP Telephony Cisco systems offered to enterprises gives the ability to control and administration of communications and calls. Integration with the UCCX allows for the administration of contact centers Cisco systems offered to enterprises gives the ability to control and administration of communications and calls. Integration with the UCCX allows for the administration of contact centers systems UCCX offered as to allow for administration of customer queries and enhanced customer experience. After the completion of the course, the offered Infibee, individuals would be regarded as professionals and ready for the information and contact center offered in the cloud.

 

Mulesoft Course Topics Covered Applications of Cisco IPT & UCCX Admin Course Tools Used
Cisco IPT Configuration & Deployment Call Management & Routing Cisco Unified Communications Manager
UCCX Configuration & Administration Agent & Queue Management Cisco UCCX Administrator
IP Telephony Fundamentals Reporting & Analytics Cisco Prime Collaboration
Call Routing & Call Flow Integration with Enterprise Systems Wireshark
Troubleshooting IP Phones & Gateways Monitoring & Alerting Cisco Packet Tracer
Voice Gateways & Trunks Customer Interaction Management VoIP Softphones
Dial Plan Design Unified Messaging Solutions Jabber
SIP Protocol Configuration Contact Center Automation CUCM Admin GUI
Lab Sessions & Mock Projects IT Service Management Integration Remote Labs
Certification Preparation Real-world Scenario Practice Collaboration Tools

Why Choose Infibee Technologies for Cisco IPT & UCCX Course in Bangalore?

  • Industry-aligned curriculum with hands-on labs

  • Training by 13+ certified industry experts

  • Mock projects and real-world scenarios for practical learning

  • Resume building, interview preparation, and placement assistance

  • Lifetime access to recorded sessions for reference

  • Affordable course fees with flexible batch timings

Best Cisco IPT & UCCX Course Institute in Bangalore – Get Certified with Infibee Technologies

Located in Bangalore, Infibee Technologies is a leading Cisco IPT & UCCX Course Institute in Bangalore. Our course is centered on the practical, industry-oriented learning and the global certification opportunities. We provide hands-on training through live labs, scenario-based learning, and real-time project exposure. Students acquire the skills necessary for deploying, configuring, and managing Cisco IPT & UCCX within enterprise networks. Our personalized mentoring guarantees that the learners get to know the core concepts and the practices of the industry.

We make sure to give full placement support and introduce learners to top-notch IT companies. Infibee Technologies alumni network goes to the likes of TCS, Infosys, Wipro, Cognizant, and Tech Mahindra for recruiting professionals in the areas of networking, telecommunication, and IT support. The institute mainly provides the very reason why it is the first choice for aspiring IT people in Bangalore to offer its practical training along with career support and skill development.

Certification Providing

Infibee Technologies offers Cisco IPT & UCCX, as well as other globally recognized certificates, which highlight the learners’ technical and practical skills. Certifications improve one’s chances of securing high-paying IT jobs internationally.

Modes of Cisco IPT & UCCX Training at Infibee Technologies

  • Classroom Training

  • Online Live Instructor-led Training

  • Corporate Training for Teams

  • Self-paced Training with recorded sessions

Global Certification Available for Cisco IPT & UCCX

S.No Certification Code Cost (INR) Certification Expiry
1 CCNA Collaboration 25,000 3 Years
2 CCNP Collaboration 50,000 3 Years
3 Cisco IPT Specialist 35,000 3 Years

Benefits of Learning Cisco IPT & UCCX Course in Bangalore

  • High-demand IT career opportunities

  • Expertise in voice and contact center solutions

  • Hands-on experience with real-time labs

  • Industry-recognized certification

  • Enhanced placement opportunities

  • Ability to manage enterprise communications systems efficiently

  • Practical knowledge of troubleshooting and integration

  • Increased salary potential in IT and networking roles

What You’ll Learn

  • IP telephony fundamentals and call routing

  • Configuration of Cisco IPT & UCCX systems

  • Queue and agent management

  • Reporting and analytics

  • Integration with enterprise networks

  • Troubleshooting and lab exercises

  • Contact center automation and real-time monitoring

Who Can Join?

  • Freshers aiming for IT careers in networking and communication

  • Professionals in IT support, voice engineering, and system administration

  • Graduates seeking certification in Cisco IPT & UCCX

  • Networking engineers looking to upskill in telephony and contact center systems

Career Opportunities in Cisco IPT & UCCX

Experience Level Job Role Salary (LPA)
Freshers / 0–3 years Cisco IPT & UCCX Test Engineer Trainee 3–4.5
Freshers / 0–3 years Junior Cisco IPT & UCCX QA Engineer 4–5.5
Freshers / 0–3 years Cisco IPT & UCCX Automation Tester 4–5
Mid-Level / 4–8 years Cisco IPT & UCCX Test Engineer 5–8
Mid-Level / 4–8 years Senior Cisco IPT & UCCX QA Engineer 8–12
Mid-Level / 4–8 years Cisco IPT & UCCX Test Automation Specialist 8–12
Senior / 9+ years Principal Cisco IPT & UCCX Test Engineer 12–18
Senior / 9+ years Head of Cisco IPT & UCCX Testing 15–20
Senior / 9+ years Cisco IPT & UCCX Testing Consultant 18–25
Specialized Roles Cisco IPT & UCCX Security Tester 10–15
Specialized Roles Cisco IPT & UCCX Testing Specialist 10–15
Specialized Roles Cisco IPT & UCCX Testing Expert 10–15

Who’s Hiring Cisco IPT & UCCX Professionals?

  • TCS

  • Infosys

  • Wipro

  • Cognizant

  • Tech Mahindra

Can I Study Cisco IPT & UCCX Course in Other Locations?

Cisco IPT & UCCX Course is offered to other cities as well as Cisco IPT & UCCX Course in Delhi, Cisco IPT & UCCX Course in Hyderabad, Cisco IPT & UCCX Course in Chennai, and Cisco IPT & UCCX Course in Pune. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Bangalore, that is what makes us the number one choice.

How to Register for Cisco IPT & UCCX at Infibee Technologies

Step 1: Register for a Free Demo

  • Go to the Infibee Technologies website and submit the inquiry form

  • Participate in a free demo session to understand the training methodology

Step 2: Select Your Training Mode

  • Choose classroom, online, corporate, or self-paced training

  • Confirm batch timing and convenience

Step 3: Start Your Cisco IPT & UCCX Journey

  • Begin learning with expert instructors

  • Work on real projects and get ready for global certification

Enroll Today: Unlock Your Cisco IPT & UCCX Potential!

Kickstart your IT career with Cisco IPT & UCCX Course Institute in Bangalore at Infibee Technologies and secure high-paying roles in top companies with global recognition.

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Why People Choose Infibee ?

Upcoming Cisco IPT & UCCX Batches In Chennai

08-12-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
10-12-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
12-12-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

Cisco IPT & UCCX Course Syllabus in Chennai

Join our CISCO IPT & UCCX Training in Chennai! Our syllabus encompasses essential IPT and UCCX methodologies, automation tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyze communication processes effectively in this growing tech hub. Perfect for freshers and experienced professionals aiming to enhance their expertise in CISCO IPT & UCCX.

  • Single site, Multisite and Centralized
  • Call Routing
  • Call routing troubleshooting
  • Call routing troubleshooting
  • Bandwidth Management and Region configuration for real time scenarios
  • Gateway Protocol Knowledge (H323, SIP, MGCP and ISDN) and Debugs
  • SIP Gateway / CUBE configuration
  • SIP Troubleshooting
  • General Voice gateway Debugging for call failures and mal functioning
  • Media Resources on CUCM and Gateway (Software and Hardware)
  • User Permissions and Access control group
  • Features and Applications troubleshooting
  • Device Mobility
  • Extension Mobility
  • Unity Connection Integration with Cisco Unified CM using SIP and SCCP
  • Voice mail, Unified Messaging & Storage troubleshooting in Unity connection
  • Call Handler, call routing rules configuration & Troubleshooting
  • UC profile configuration & Jabber Troubleshooting
  • IM and Presence High Availability overview
  • Overview of Integration Methods
  • CTI & JTAPI Integration
  • AXL Integration
  • Integrating Cisco Unified CCX with CUCM
  • Script Changes in UCCX
  • Teams, Supervisor & Skill troubleshooting in UCCX
  • UCCX Agent Login and call routing Troubleshooting
  • Below Topics on UC servers (Combined on CUCM, UNITY etc)
  • Database and OS level troubleshooting
  • Serviceability, Unified Reporting, DRS procedures & OS admin Pages
  • Sever Utilization & Alert Configuration Introduction: CPU and Memory utilization. Alert Management for UC servers
  • Built-in tools awareness like DNA, RTMT, COBRAS & Bulk Administration etc
  • Server Trace configuration and Collection
  • Introduction to Basic Video End Points and registration
  • VCS / Expressway call control, Zones, Clustering & Troubleshooting
  • Integration with CUCM or other SIP parties
  • CMS Overview and configuration
  • Basics of Collaboration Meeting rooms
  • TMS overview and Management
  • Implement Endpoint Addressing and Call Routing
  • Exploring Regions and Locations
  • Implement PSTN and Calling Using MGCP Gateways
  • Configure and Troubleshoot ISDN PRI
  • Analyze and Troubleshoot SIP, H323, and Media Protocols
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Exploring Media Resources in Unified CM and Cisco IOS Gateways
  • User Management
  • Integrating Cisco Unity Connection with Unified CM
  • Exploring Call Handlers and Call Routing in Cisco Unity Connection
  • Deploying an On-Prem Cisco Jabber Client for Windows
  • Integrating Cisco Unified CCX with Unified CM
  • Cisco Unified CCX Scripting and ACD Operations
  • Using Cisco Unified CCX Reports
  • Exploring Troubleshooting Tools for Unified Communication
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On Cisco IPT & UCCX Projects

Enroll in our Cisco IPT & UCCX Classes in Chennai, where our course offers high-quality training with a strong foundation in Cisco IP Telephony (IPT) and Unified Contact Center Express (UCCX) concepts. Through exposure to current industry use cases and scenarios, participants will enhance their skills in deploying, managing, and troubleshooting .

Cisco IPT Deployment

Implement Cisco IP Telephony (IPT) system for a business. Set up VoIP infrastructure, configure endpoints, and ensure secure communication. Provide training for staff on using the system.

UCCX Contact Center Setup

Establish a contact center using Cisco Unified Contact Center Express (UCCX). Configure call routing, set up agent profiles, and integrate with existing CRM systems. Provide support for initial operations.

IPT Security Enhancement

Upgrade security measures for an existing Cisco IPT system. Implement firewalls, intrusion prevention, and secure voice protocols. Conduct periodic security audits and staff training.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Vicky
Experience
9+ Years
Specialized in
Deploying, configuring, and managing Cisco IP telephony systems and contact center solutions
More Details
Vicky is one of Infibee's top-certified trainers in Cisco IPT (IP Telephony) and UCCX (Unified Contact Center Express), with over 6 years of hands-on experience working with industry professionals. He holds certifications in Cisco IPT and UCCX, and possesses deep expertise in deploying, configuring, and managing Cisco IP telephony systems and contact center solutions.

Cisco IPT & UCCX Course Training Objectives

Our Cisco IPT & UCCX Training in Chennai is designed to empower participants with comprehensive skills and practical knowledge in IP telephony and contact center solutions. The course objectives include mastering core Cisco IPT and UCCX concepts, applying skills through real-world scenarios, and developing expertise in system deployment, configuration, and troubleshooting.

The average salary for a Cisco IPT & UCCX professional in India ranges from INR 7 to 14 lakhs per annum, depending on experience, location, and specific job role. Senior positions or roles with extensive responsibilities can command salaries upwards of INR 18 lakhs annually.

Recommended certifications for a career in Cisco IPT and UCCX include the Cisco Certified Network Associate (CCNA) Collaboration, Cisco Certified Network Professional (CCNP) Collaboration, and Cisco Certified Specialist – Contact Center. These certifications validate expertise in IP telephony, contact center solutions, and related technologies.

A Cisco IPT & UCCX course typically covers topics such as the architecture and deployment of Cisco IP telephony systems, configuration of Cisco Unified Communications Manager (CUCM), management of Cisco Unified Contact Center Express, call routing, voice gateway integration, and troubleshooting techniques. The course includes practical labs and real-world scenarios.

Prerequisites for a Cisco IPT & UCCX course generally include a basic understanding of networking concepts and experience with Cisco networking devices. Prior experience with voice over IP (VoIP) and familiarity with network protocols and IP telephony concepts are also beneficial.

After completing a Cisco IPT & UCCX certification, you can pursue various career opportunities such as IP Telephony Engineer, Unified Communications Specialist, Contact Center Engineer, or Network Administrator specializing in Cisco communication technologies. These roles are available in IT departments, telecom companies, and organizations with large-scale communication systems.

Cisco IPT & UCCX certification enhances your skills in deploying, configuring, and managing advanced IP telephony and contact center solutions, making you a valuable asset to employers. It provides recognition of your expertise, leading to higher earning potential, career advancement opportunities, and a competitive edge in the job market within the communication technology sector.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

Cisco IPT & UCCX Career Opportunity

Cisco IPT & UCCX is the most common programming language, and it works on all computers and mobile devices without needing to be upgraded. It is one of the highest-paying careers in the software development industry, and those with the Cisco IPT & UCCX certification can earn an average of 7 LPA per year.

Annual Pay Scale
Placement Designation
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

Cisco IPT & UCCX Training FAQ's

Infibee Cisco IPT & UCCX Training In Chennai offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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