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SAP Customer Service Training in Thiruvananthapuram

Rated 5 out of 5

Infibee Technologies offers India’s No.1 SAP Customer Service Training in Thiruvananthapuram with Global Certification and Live Projects.

Advance your career with SAP Customer Service Course in Thiruvananthapuram, guided by 14+ years of industry-experienced experts with affordable SAP Customer Service Course fees, mock projects, resume preparation, interview preparation, practical learning, and lifetime access to recorded live sessions.

Join our SAP Customer Service Training Institute in Thiruvananthapuram and build your SAP career future with high-paying jobs in top companies.

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25 hrs of E-Learning Videos
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SAP Customer Service Course in Thiruvananthapuram Overview

Infibee’s SAP Customer Service Course in Thiruvananthapuram focuses on teaching beginner and advanced students on the practical aspects of the SAP Customer Service (SAP CS) module. SAP Customer Service is a module that allows businesses to manage various aspects of customer service, equipment maintenance and support, service notifications, service orders, service contracts and after sales service.

SAP Customer Service enables a company to better manage and streamline its service processes. It helps improve overall customer satisfaction and helps foster communication between service employees and customers.

This course helps students to learn service management and service processes, repair and maintenance workflows and integration with other SAP modules.

This SAP Customer Service Training in Thiruvananthapuram is ideal for students and working professionals to help them learn practical SAP processes and how the business processes are structured. Knowledge on industry requirements is also gained.

SAP Customer Service modules are beneficial for various industries like manufacturing, utilities, equipment maintenance, automotive, and engineering and other service management industries. The increasing need for digital service management has led to an increase in the demand for SAP Customer Service professionals for consulting, implementation, and support services. Enterprise service management is always evolving and changing. This course prepares students on how to handle these challenges and cope with service management requirements.

SAP Customer Service Course Topics Covered Applications of SAP Customer Service Tools Used
Introduction to SAP Customer Service Customer service management SAP GUI
Service Notifications Service request tracking SAP S/4HANA
Service Orders Repair and maintenance management SAP CS
Equipment and Functional Locations Equipment service tracking SAP PM
Warranty Management Warranty claims processing SAP SD
Installed Base Management Installed product tracking SAP CRM
Service Contracts Contract and service agreement management SAP Fiori
Service Processing After-sales service operations SAP reporting tools
Billing and Settlement Service cost management SAP integration tools
SAP Module Integration Cross-functional business operations SAP configuration tools

Why Choose Infibee Technologies for an SAP Customer Service Course in Thiruvananthapuram?

Key Highlights:

  • Experienced trainers with 14+ years of industry experience.

  • Industry-oriented SAP Customer Service curriculum.

  • Practical exercises and real-time project exposure.

  • Affordable SAP Customer Service course fees.

  • Beginner-to-advanced-level learning approach.

  • Live instructor-led online and classroom sessions.

  • Individual attention and doubt-clearing sessions.

  • Resume preparation and interview guidance.

  • Flexible weekday and weekend batches.

  • Recorded session access for revision.

  • Certification preparation guidance.

  • Career guidance and placement assistance.

Best SAP Customer Service Training Institute in Thiruvananthapuram – Get Certified with Infibee Technologies

Located in the heart of Thiruvananthapuram, Infibee Technologies is a leading SAP Customer Service Training Institute in Thiruvananthapuram. With structured programs for students, fresh graduates and working professionals, the institute has practical SAP training with experienced trainers and industry-oriented learning aids and materials along with interactive training sessions. The aim of the institute is to provide training to individuals on the function and operation of various SAP Customer Service processes and functions.

Experienced Trainers

Our SAP Customer Service course is instructed by trainers having 14+ years of experience in the industry. They provide hands-on experience of SAP service management, SAP business process, SAP configuration concepts, SAP enterprise applications and so on. Our trainers help you simplify difficult concepts using practical and industry-oriented examples.

Real-Time Project Exposure

Infibee Technologies offers concepts of SAP Customer Service with real-time project exposure and hands-on exercises. Through this, the learners will be able to recognize service notifications, service orders, equipment, warranties, and customer service processing. As a result, learners will understand how SAP Customer Service has been used and implement the same confidently.

Affordable SAP Customer Service Course Fees

Our aim is to provide excellent service and keep our course fees affordable. You can choose the learning option most convenient for you. We have course packages for varying budgets and requirements.

Teaching Methodology

Our approach to teaching involves some of the methods such as instructor-led classes, structured learning paths, hardware and software demonstrations, discussions, assignments, and assessments. There are clear explanations from basic level to more complex subject training on SAP Customer Service. You can ask the trainers your doubts and practice to clear them.

Infibee Technologies has helped more than 500+ students secure jobs with top MNCs and software companies. Job placement support and career guidance we prepare students for the industrial requirements for SAP Customer Service job opportunities like resume writing, interview preparation, mock interview etc. for getting a foot in the door with the right employer.

Certification

We provide guidance to learners for the relevant SAP certification pathways, syllabus preparation, practice activities and exam readiness. Registration for the official certifications and the actual examinations are governed by SAP’s policies and requirements.

Modes of SAP Customer Service Training at Infibee Technologies

  • Online Live Instructor-Led Training

  • Classroom Training

  • Weekend Classes

  • Fast-Track Training

  • Corporate Training

  • One-to-One Training

What Are the Global Certifications Available for SAP Customer Service Training with Cost in INR?

S.No. Certification Code Certification Name Cost in INR Certification Expiry
1 C_TS470 SAP Certified – SAP S/4HANA Cloud Private Edition, Service Subject to SAP India’s current examination pricing Annual stay-certified assessment required

Who Can Join the SAP Customer Service Course?

  • Fresh graduates interested in SAP careers.

  • B.E., B.Tech, B.Sc., B.Com, and BBA graduates.

  • Working professionals looking to upgrade their SAP skills.

  • Mechanical and industrial engineering graduates.

  • Customer service and technical support professionals.

  • Maintenance and service management professionals.

  • SAP SD and SAP PM consultants interested in expanding their knowledge.

  • Professionals seeking opportunities in ERP and enterprise service management.

Career Opportunities After Completing the SAP Customer Service Course

S.No. SAP Customer Service Job Roles Job Responsibilities
1 SAP Customer Service Consultant Implements and supports SAP customer service processes.
2 SAP S/4HANA Service Consultant Works on SAP S/4HANA service solutions and configurations.
3 SAP CS Functional Consultant Handles customer service business processes and requirements.
4 SAP Service Management Consultant Manages service operations and workflows.
5 SAP Service Support Analyst Provides functional support and resolves service-related issues.
6 SAP Service Process Analyst Analyses and improves customer service processes.
7 SAP Warranty Management Consultant Handles warranty-related business processes.
8 SAP Service Implementation Consultant Supports SAP service implementation projects.
9 SAP Application Support Consultant Provides ongoing SAP application support.
10 SAP ERP Functional Analyst Analyses ERP processes and supports business operations.

Who’s Hiring Advanced SAP Customer Service Professionals?

  • Accenture

  • Deloitte

  • Capgemini

  • Infosys

  • Tata Consultancy Services (TCS)

  • Wipro

  • Cognizant

  • IBM

  • HCLTech

  • Tech Mahindra

Can I Study for an SAP Customer Service Course in Other Locations?

Yes! Infibee Technologies offers flexible learning opportunities for students and working professionals across major Indian cities.

  • SAP Customer Service Training in Chennai

  • SAP Customer Service Training in Bangalore

  • SAP Customer Service Training in Hyderabad

  • SAP Customer Service Training in Pune

  • SAP Customer Service Training in Delhi

  • SAP Customer Service Training in Noida

With expert mentors, practical training, and hands-on learning, Infibee Technologies aims to be a preferred choice for SAP Customer Service aspirants across India.

How to Register for the SAP Customer Service Course at Infibee Technologies?

Step 1: Attend a Free Online Demo

Complete the form to register to our free online demo.

Step 2: Choose Your Training Mode

Pick from online, classroom, weekend or corporate training.

Step 3: Start your SAP Customer Service Journey

Learn and work with our experts and prepare to get internationally recognized SAP Certifications.

Enroll Today: Unlock Your SAP Customer Service Training Potential!

Join your SAP Customer Service learning journey with Infibee Technologies. Gain practical knowledge, learn from experienced trainers, and develop industry-relevant skills for exciting SAP career opportunities.

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Why People Choose Infibee ?

Upcoming SAP Customer Service Batches

[dateshortCodeCi day=' monday ' ]
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
[dateshortCodeCi day=' wednesday ' ]
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
[dateshortCodeCi day=' Friday ' ]
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP Customer Service Course Syllabus

Join our SAP Customer Service Training Thiruvananthapuram! Our syllabus is designed to cover essential SAP Customer Service methodologies, tools for automation, and advanced techniques. Led by industry experts, our practical projects empower you to analyze customer service processes effectively in today’s dynamic business environment.

  • Serial number Creation
  • Equipment Creation
  • Functional Location
  • Installed Base
  • Work Center Creation
  • Cost Center Creation
  • Activity Type
  • Activity Pricing
  • Maintenance Plant
  • Maintenance Planning Plant
  • Serial Number Management
  • Serial number Profile creation
  • Assigning to Material
  • Serial number creation
  • Activating Equipment’s
  • Equipment
  • Creating a Piece of Equipment
  • Using List Editing for Equipment
  • Changing a Piece of Equipment
  • Changing the Maintenance Plant
  • Change View Selection
  • Displaying an Equipment Master Record
  • Activating/Deactivating Equipment
  • Flagging a Piece of Equipment for Deletion
  • Displaying Usage Times
  • Displaying the Structure List and the Structure Graphic
  • Equipment at Functional Locations
  • Creation Functions for Functional Locations
  • Creating a Functional Location
  • Creating a Functional Location for the Reference Location
  • Creating a Functional Location Using a Copy Reference
  • Assigning a Superior Functional Location
  • Changing and Displaying a Functional Location
  • Renaming Functional Locations
  • Changing the Maintenance Plant in a Functional Location
  • Activating/Deactivating Functional Locations
  • Installing/Dismantling Equipment from the Functional Location Master Record
  • Creating a Partner for the Technical Object
  • Creating an Installed Base
  • Creating an Installed Base with a Reference
  • Creating an Installed Base from Sales Data
  • Creating an Installed Base from Production Data
  • Displaying an Installed Base
  • Displaying an Installed Base from the Notification
  • Structure Processing of an Installed Base
  • Environment Display for the Installation
  • Warranty Assignment
  • Warranty Counters and Characteristics
  • Master Warranty
  • Status Profile
  • Task List
  • Task list for Technical object
  • Measuring Points
  • Measurement Documents
  • Notification Types Creation
  • Damage Code Configuration
  • Cause Code Configuration
  • Partner Determination Procedure Configuration
  • Scheduling Types Configuration
  • Maintaining Control Keys
  • User Status Configuration for Notification Types
  • Task List Configuration for Notification Types
  • Configuring Priority Types
  • Service Order Type Creation
  • Scheduling
  • Service Order Processing
  • Notification and Order Integration
  • Control Key Configuration
  • User Status Configuration for Order Types
  • FOC Order Type Configuration
  • Allocation Structure
  • Settlement Profile Creation
  • Sales Order Type Configuration
  • DMR types configuration
  • DIP Profile Configuration
  • Settlement Profile Configuration
  • Completion Confirmation
  • Overall Confirmation
  • Confirmation of External Services & External materials
  • Billing Process
  • Teco
  • Order Settlement
  • Business Completion of Order
  • Maintenance Plan
  • Single cycle plan
  • Scheduling Maintenance Plan
  • Internal Service Processing
  • External Service Processing
  • In -House- Repair
  • Repair-At-Site
  • AMC Process
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On SAP Customer Service Projects

Enroll in our SAP Customer Service Classes, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices.

Customer Support Ticketing System

Develop a comprehensive ticketing system to manage customer support requests. This project will involve setting up workflows for ticket creation, assignment, escalation, and resolution using SAP Customer Service.

Field Service Management System

Implement a field service management solution to optimize the scheduling and dispatching of field technicians. This project will focus on integrating real-time data from customer service requests, technician availability, and inventory management to ensure timely and efficient service delivery.

Customer Feedback and Survey Integration

Create a system for capturing and analyzing customer feedback and survey responses directly within SAP Customer Service. This project will involve designing surveys, automating the distribution process, and integrating the feedback into the customer service module.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
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Our Instructor
Name
Mr. Surya
Experience
12+ Years
Specialized in
Service modules, Customer Service solutions,
More Details
As a trainer at Infibee Technologies, Mr. Surya our trainers employ a blend of interactive teaching methods, real-world case studies, and live project work. They are dedicated to ensuring that every participant gains a comprehensive understanding of SAP Customer Service, equipping them with the skills needed to excel. With a focus on hands-on learning, that students gain proficiency through real-world projects and industry-relevant scenarios.

SAP Customer Service Course Training Objectives

Our Best SAP Customer Service Training in Thiruvananthapuram aims to empower participants with comprehensive skills and practical knowledge in this field. The objectives focus on mastering core concepts, applying skills through real-world projects, fostering critical thinking, and preparing for professional challenges. This approach not only enhances career development but also contributes to industry advancement. Through our training, you’ll gain a solid foundation in SAP Customer Service, equipping you with the expertise needed to excel in customer service management and support roles within various industries.

The average salary for professionals in SAP Customer Service varies based on experience, location, and specific roles. Entry-level positions typically start at around 3–4.5 LPA, while mid-level professionals can earn between 5–8 LPA. Senior and experienced professionals can earn upwards of 12–18 LPA, with top roles such as Head of SAP Customer Service earning between 15–20 LPA or more.

Yes, obtaining SAP Customer Service certification is highly worthwhile. Certification validates your expertise and skills, making you more attractive to employers. It demonstrates your commitment to the field and can significantly enhance your career prospects, potentially leading to higher salaries and advanced positions.

The SAP Customer Service course covers a wide range of topics essential for mastering the field. These include customer service management, handling customer inquiries and complaints, service order management, service contract management, and integration with other SAP modules. The course is designed to provide both theoretical knowledge and practical skills through hands-on training and real-world projects.

There are no strict prerequisites for enrolling in the SAP Customer Service course. However, having a basic understanding of SAP systems and a background in customer service can be beneficial. Familiarity with business processes and a willingness to learn new technologies will also help you grasp the course content more effectively.

After completing the SAP Customer Service course, a wide range of career opportunities become available. Entry-level roles include SAP Customer Service Trainee and Junior SAP Customer Service Consultant. As you gain experience, you can advance to roles such as SAP Customer Service Specialist, Senior SAP Customer Service Consultant, and SAP Customer Service Manager. With extensive experience, you can aim for positions like Principal SAP Customer Service Consultant or Head of SAP Customer Service.

SAP Customer Service certification can significantly boost your career by validating your skills and knowledge. It increases your employability, making you a preferred candidate for many organizations. Certified professionals often have better job security, higher salaries, and more opportunities for career advancement. Additionally, certification keeps you updated with the latest industry standards and practices, ensuring you remain competitive in the job market.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP Customer Service Career Opportunity

SAP Customer Service is a widely used module, and it integrates seamlessly with various systems without needing frequent upgrades. It is one of the highest-paying careers in the enterprise software industry, and those with SAP Customer Service certification can earn an average of 7 LPA per year.
Annual Pay Scale
Placement Designation
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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SAP Customer Service Training FAQ's

Infibee SAP Customer Service Training in Thiruvananthapuram offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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