Cisco IPT & UCCX Training in Pune

4.9/5

Infibee Technologies offers India’s No.1 Cisco IPT & UCCX Training In Pune with globally recognized certification and 100% placement support.

KickStart your career in Cisco IPT & UCCX Course In Pune with guidance from 13+ years of industry-experienced trainers, hands-on training, mock projects, resume building, interview preparation, and lifetime access to recorded sessions of live classes. Learn the practical applications of Cisco IPT & UCCX, from IP telephony management to contact center solutions, and gain the skills that top companies demand.

Join our Cisco IPT & UCCX Training Institute In Pune and ignite your IT career with high-paying opportunities in leading global organizations.

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25 hrs of E-Learning Videos
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CISCO IPT & UCCX Course in Pune Overview

Begin your career in Cisco IPT & UCCX with Infibee Technologies, India’s No.1 training institute in Pune. Our Cisco IPT & UCCX course in Pune gives you the chance to do practical training, work on mock projects and study real-world cases to gain the knowledge and skills that make you ready for the industry.

About Cisco IPT & UCCX

Cisco IPT (IP Telephony) and UCCX (Unified Contact Center Express) are both very important in the administration of enterprise communication networks and call center solutions. If you are skilled in these technologies, you will be able to not only create and install but also run the IP telephone systems, set up the call routing, supervise both voice and video calls, and even help in the Customer Support operation. The Cisco IPT & UCCX system is the one that brings together voice, video, messaging, and contact center services on a single platform. Hence, it streamlines communication among companies. This course equips learners to implement end-to-end solutions and enhances operational efficiency while ensuring superior customer experience.

Mulesoft Course Topics Covered Applications of Cisco IPT & UCCX Admin Course Tools Used
IPT Architecture & Design Call Routing & Voice Management Cisco Unified Communications Manager (CUCM)
UCCX Deployment IVR Setup & Configuration Cisco Unified Contact Center Express (UCCX)
Voice Gateway Configuration Queue & Skill Group Management Cisco Prime Collaboration
Call Control & Monitoring Reporting & Analytics Wireshark
Troubleshooting & Security System Maintenance & Upgrades Packet Tracer
SIP & H.323 Protocols Voice Mail Integration Cisco Jabber
Collaboration Tools Customer Interaction Management Cisco Unified CCX Editor
Network & QoS Optimization Multi-site Deployment Cisco IP Phones
Hands-on Labs Call Recording & Reporting Virtual Labs
Project Work & Case Studies Integration with CRM & ERP Lab Simulators

Why Choose Infibee Technologies for Cisco IPT & UCCX Course In Pune?

  • 13+ years of industry experience

  • 100% placement assistance with top MNCs

  • Affordable fees with flexible payment options

  • Mock projects and real-time lab environment

  • Lifetime access to recorded sessions

  • Resume building & interview preparation

Best Cisco IPT & UCCX Course Institute In Pune

Located in Pune, Infibee Technologies is the leading Cisco IPT & UCCX Course Institute in Pune. Our institute is equipped with state-of-the-art labs, professional trainers, and a hands-on learning method which guarantees that all the students get to practice what they have learned. By focusing on real-world situations and corporate training standards, we are able to effectively bridge the gap between theoretical knowledge and industry needs. Our Cisco IPT & UCCX Course in Pune has trained a great number of professionals who are now working in top positions at reputable companies in the industry. Through our course, students get mentoring that is personalized, a syllabus that is aligned to the industry, and help with certifications that are making them contenders for the IT job market.

Certification Providing

At the end of the course, you’ll get a certification that is accepted worldwide as a proof of your skills in Cisco IPT & UCCX. It is an acknowledgment of your capability in enterprise IP telephony, call center solutions, and unified communications. This certification not only gives you more credibility but also opens up more opportunities for you in top IT companies.

Alumni Hired In Top MNCs

  • TCS 
  • Infosys 
  • Accenture 
  • Wipro 
  • Capgemini

Modes of Cisco IPT & UCCX Training

  • Classroom Training

  • Online Live Classes

  • Corporate Training

  • Self-Paced Learning

Global Certifications Available

S.No Certification Code Cost (INR) Certification Expiry
1 CCNA Collaboration 25,000 3 Years
2 CCNP Collaboration 45,000 3 Years
3 Cisco UCCX Specialist 40,000 3 Years

Benefits of Learning Cisco IPT & UCCX Course In Pune

  • Master enterprise IP telephony & call center solutions

  • Hands-on practical training with real devices

  • Access to global certification & placement support

  • High-demand skillset for IT and telecom roles

  • Improved problem-solving and technical expertise

What You’ll Learn

  • IPT architecture, deployment, and call control

  • UCCX IVR design, queue management, and reporting

  • Troubleshooting, system upgrades, and security

  • CRM integration and multi-site deployment

  • Real-time project handling and case studies

Who Can Join?

  • IT Graduates & Professionals

  • Network Engineers & Telecommunication Professionals

  • Students aiming for a career in Cisco Collaboration Solutions

Career Opportunities in Cisco IPT & UCCX

Role Level Job Titles Salary (LPA)
Freshers/Junior (0-3 yrs) IPT & UCCX Test Engineer Trainee 3–4.5
Junior IPT & UCCX QA Engineer 4–5.5
IPT & UCCX Automation Tester 4–5
Mid-Level (4-8 yrs) IPT & UCCX Test Engineer 5–8
Senior IPT & UCCX QA Engineer 8–12
IPT & UCCX Test Automation Specialist 8–12
Senior/Experienced (9+ yrs) Principal IPT & UCCX Test Engineer 12–18
Head of IPT & UCCX Testing 15–20
IPT & UCCX Testing Consultant 18–25
Specialised Roles IPT & UCCX Security Tester 10–15
IPT & UCCX Testing Specialist 10–15
IPT & UCCX Testing Expert 15–20

Who’s Hiring Cisco IPT & UCCX Professionals

  • TCS

  • Infosys

  • Wipro

  • Capgemini

  • Cognizant

Can I study Cisco IPT & UCCX Course in other locations?

Cisco IPT & UCCX Course is offered to other cities as well as Cisco IPT & UCCX Course in Delhi, Cisco IPT & UCCX Course in Hyderabad, Cisco IPT & UCCX Course in Chennai, and Cisco IPT & UCCX Course in Bangalore. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Pune, that is what makes us the number one choice.

How to Register for Cisco IPT & UCCX at Infibee Technologies

Step 1: Register for a Free Demo
Submit the inquiry form on our website and attend a demo session.

Step 2: Select Your Training Mode
Choose from classroom, online, corporate, or self-paced training and confirm batch timing.

Step 3: Start Your Cisco IPT & UCCX Journey
Learn from expert instructors, work on live projects, and prepare for certifications.

Enroll Today: Unlock Your Cisco IPT & UCCX Potential!

Join Infibee Technologies, the leading Cisco IPT & UCCX Course Institute In Pune, and accelerate your career in enterprise communication and contact center solutions with high-paying opportunities in top global companies.

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Why People Choose Infibee ?

Upcoming Cisco IPT & UCCX Batches In Pune

10-11-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
12-11-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
14-11-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

Cisco IPT & UCCX Course Syllabus in Pune

Join our CISCO IPT & UCCX Training in Pune! Our syllabus encompasses essential IPT and UCCX methodologies, automation tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyze communication processes effectively in this growing tech hub. Perfect for freshers and experienced professionals aiming to enhance their expertise in CISCO IPT & UCCX.

  • Single site, Multisite and Centralized
  • Call Routing
  • Call routing troubleshooting
  • Call routing troubleshooting
  • Bandwidth Management and Region configuration for real time scenarios
  • Gateway Protocol Knowledge (H323, SIP, MGCP and ISDN) and Debugs
  • SIP Gateway / CUBE configuration
  • SIP Troubleshooting
  • General Voice gateway Debugging for call failures and mal functioning
  • Media Resources on CUCM and Gateway (Software and Hardware)
  • User Permissions and Access control group
  • Features and Applications troubleshooting
  • Device Mobility
  • Extension Mobility
  • Unity Connection Integration with Cisco Unified CM using SIP and SCCP
  • Voice mail, Unified Messaging & Storage troubleshooting in Unity connection
  • Call Handler, call routing rules configuration & Troubleshooting
  • UC profile configuration & Jabber Troubleshooting
  • IM and Presence High Availability overview
  • Overview of Integration Methods
  • CTI & JTAPI Integration
  • AXL Integration
  • Integrating Cisco Unified CCX with CUCM
  • Script Changes in UCCX
  • Teams, Supervisor & Skill troubleshooting in UCCX
  • UCCX Agent Login and call routing Troubleshooting
  • Below Topics on UC servers (Combined on CUCM, UNITY etc)
  • Database and OS level troubleshooting
  • Serviceability, Unified Reporting, DRS procedures & OS admin Pages
  • Sever Utilization & Alert Configuration Introduction: CPU and Memory utilization. Alert Management for UC servers
  • Built-in tools awareness like DNA, RTMT, COBRAS & Bulk Administration etc
  • Server Trace configuration and Collection
  • Introduction to Basic Video End Points and registration
  • VCS / Expressway call control, Zones, Clustering & Troubleshooting
  • Integration with CUCM or other SIP parties
  • CMS Overview and configuration
  • Basics of Collaboration Meeting rooms
  • TMS overview and Management
  • Implement Endpoint Addressing and Call Routing
  • Exploring Regions and Locations
  • Implement PSTN and Calling Using MGCP Gateways
  • Configure and Troubleshoot ISDN PRI
  • Analyze and Troubleshoot SIP, H323, and Media Protocols
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Exploring Media Resources in Unified CM and Cisco IOS Gateways
  • User Management
  • Integrating Cisco Unity Connection with Unified CM
  • Exploring Call Handlers and Call Routing in Cisco Unity Connection
  • Deploying an On-Prem Cisco Jabber Client for Windows
  • Integrating Cisco Unified CCX with Unified CM
  • Cisco Unified CCX Scripting and ACD Operations
  • Using Cisco Unified CCX Reports
  • Exploring Troubleshooting Tools for Unified Communication
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On Cisco IPT & UCCX Projects

Enroll in our Cisco IPT & UCCX Classes in Pune, where our course offers high-quality training with a strong foundation in Cisco IP Telephony (IPT) and Unified Contact Center Express (UCCX) concepts. Through exposure to current industry use cases and scenarios, participants will enhance their skills in deploying, managing, and troubleshooting .

Cisco IPT Deployment

Implement Cisco IP Telephony (IPT) system for a business. Set up VoIP infrastructure, configure endpoints, and ensure secure communication. Provide training for staff on using the system.

UCCX Contact Center Setup

Establish a contact center using Cisco Unified Contact Center Express (UCCX). Configure call routing, set up agent profiles, and integrate with existing CRM systems. Provide support for initial operations.

IPT Security Enhancement

Upgrade security measures for an existing Cisco IPT system. Implement firewalls, intrusion prevention, and secure voice protocols. Conduct periodic security audits and staff training.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Vicky
Experience
9+ Years
Specialized in
Deploying, configuring, and managing Cisco IP telephony systems and contact center solutions
More Details
Vicky is one of Infibee's top-certified trainers in Cisco IPT (IP Telephony) and UCCX (Unified Contact Center Express), with over 6 years of hands-on experience working with industry professionals. He holds certifications in Cisco IPT and UCCX, and possesses deep expertise in deploying, configuring, and managing Cisco IP telephony systems and contact center solutions.

Cisco IPT & UCCX Course Training Objectives

Our Cisco IPT & UCCX Training in Pune is designed to empower participants with comprehensive skills and practical knowledge in IP telephony and contact center solutions. The course objectives include mastering core Cisco IPT and UCCX concepts, applying skills through real-world scenarios, and developing expertise in system deployment, configuration, and troubleshooting.

The average salary for a Cisco IPT & UCCX professional in India ranges from INR 7 to 14 lakhs per annum, depending on experience, location, and specific job role. Senior positions or roles with extensive responsibilities can command salaries upwards of INR 18 lakhs annually.

Recommended certifications for a career in Cisco IPT and UCCX include the Cisco Certified Network Associate (CCNA) Collaboration, Cisco Certified Network Professional (CCNP) Collaboration, and Cisco Certified Specialist – Contact Center. These certifications validate expertise in IP telephony, contact center solutions, and related technologies.

A Cisco IPT & UCCX course typically covers topics such as the architecture and deployment of Cisco IP telephony systems, configuration of Cisco Unified Communications Manager (CUCM), management of Cisco Unified Contact Center Express, call routing, voice gateway integration, and troubleshooting techniques. The course includes practical labs and real-world scenarios.

Prerequisites for a Cisco IPT & UCCX course generally include a basic understanding of networking concepts and experience with Cisco networking devices. Prior experience with voice over IP (VoIP) and familiarity with network protocols and IP telephony concepts are also beneficial.

After completing a Cisco IPT & UCCX certification, you can pursue various career opportunities such as IP Telephony Engineer, Unified Communications Specialist, Contact Center Engineer, or Network Administrator specializing in Cisco communication technologies. These roles are available in IT departments, telecom companies, and organizations with large-scale communication systems.

Cisco IPT & UCCX certification enhances your skills in deploying, configuring, and managing advanced IP telephony and contact center solutions, making you a valuable asset to employers. It provides recognition of your expertise, leading to higher earning potential, career advancement opportunities, and a competitive edge in the job market within the communication technology sector.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

Cisco IPT & UCCX Career Opportunity

Cisco IPT & UCCX is the most common programming language, and it works on all computers and mobile devices without needing to be upgraded. It is one of the highest-paying careers in the software development industry, and those with the Cisco IPT & UCCX certification can earn an average of 7 LPA per year.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

Cisco IPT & UCCX Training FAQ's

Infibee Cisco IPT & UCCX Training In Pune offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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