Cisco Customer Success Manager Training in Pune

4.9/5

Infibee Technologies offers India’s No.1 Cisco Customer Success Manager Training in Pune with global certification and 100% placement assistance.

KickStart your career in the Cisco Customer Success Manager Course in Pune with guidance from 13+ years of industry-experienced experts, affordable fees, hands-on projects, resume preparation, interview readiness, and lifetime access to recorded sessions of live classes. This course provides you with the basic skills required to handle customer success strategies, improve client contentment, and create business expansion via efficient Cisco solutions.

Join our Cisco Customer Success Manager Training Institute in Pune and ignite your IT career with high-paying opportunities in leading organizations.

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25 hrs of E-Learning Videos
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CISCO CUSTOMER SUCCESS MANAGER Course in Pune Overview

Begin your career with the Cisco Customer Success Manager training at Infibee Technologies, India’s top-rated institute that provides global certification, and 100% placement assistance. The educational program is aimed at making its participants adept in such areas as client handling, IT service delivery, and enterprise solutions, thus leading to improved business results. The freshers and professionals who want to climb the ladder in IT will get hands-on skills, mock projects, resume building, and interview practice in this training.

About Cisco Customer Success Manager

This Cisco Customer Success Manager (CSM) is the one who helps the companies with the most critical task of maximizing the returns from their Cisco technology investments. This position guarantees that customers meet their business goals, fixes any technical issues, and pushes the use of Cisco solutions. The CSMs are the ones who look after the relationships with the clients, organize the teams from different functions, and give proactive suggestions for the company’s future to be bright. They keep track of the customer’s health, make sure he is pleased, and build a long-lasting relationship. The position demands the employee to be a good strategist, tech-savvy, and an effective communicator all at the same time. It actually connects the technical solutions to the business needs and makes sure the outcomes are quantifiable. Infibee’s course offers practical training, real scenarios, and certification guidance to move up the career ladder.

Mulesoft Course Topics Covered Applications of Cisco Customer Success Manager Admin Course Tools Used
Introduction to Customer Success Client relationship management Cisco Unified Communications
Customer lifecycle management IT service delivery optimization CRM platforms (Salesforce)
Business outcomes tracking Adoption of Cisco solutions Collaboration tools (Webex, Teams)
Client health monitoring Technical issue resolution Project management software
Strategic account management Cross-functional team coordination Reporting & analytics tools
Risk management & escalation Customer satisfaction analysis Cloud tools (AWS, Azure)
Communication & presentation skills Growth strategy planning Cisco dashboards & software
Enterprise IT solutions overview Stakeholder engagement Productivity software
Performance metrics tracking Process improvement & automation Support ticketing tools
Certification exam preparation Global account handling Cisco CSM platform

Why Choose Infibee Technologies for Cisco Customer Success Manager Course In Pune?

  • Infibee Technologies stands out due to its industry-oriented curriculum, expert trainers, and real-time projects. Key highlights include:
  • 13+ years of industry experience among trainers

  • Mock projects and resume building

  • 100% placement assistance

  • Lifetime access to recorded sessions

  • Affordable fees with global certification guidance

  • Personalized mentorship and doubt clearing sessions

Best Cisco Customer Success Manager Course Institute In Pune – Get Certified with Infibee Technologies

Located in Pune, Infibee Technologies is the leading Cisco Customer Success Manager Course Institute in Pune, particularly in Cisco solutions, cloud computing, and enterprise software. By giving priority to industry-relevant skills, Infibee has produced and scattered over a thousand professionals who got absorbed by the best MNCs. Our institute devotes itself to practical training throughongoingprojectsthat are real-time, teacher-talks, and mentor-to-student discussion guides that are geared towards building careers. The students get to work with the latest gadgets, solid positions, and practicing specifications which are all through the global IT operations. Infibee’s tactics of teaching synchronize the theory with the application making it possible for the users to handle very intricate solutions for the enterprise. Infibee, besides classroom, online, corporate, and self-paced training, gives every learning mode that fits each learner’s career advancement at the convenience of their time. Our institute goes a step further in providing exclusive assistance for writing resumes, coaching for interviews, and guidance for placements so that students will be considering their aggressive fights for IT positions totally equipped.

Certification Providing

Infibee Technologies provides globally recognized Cisco Customer Success Manager certifications upon successful completion of the course. These certifications are the proof of your skill in managing client relationships, adopting enterprise solutions, and other IT service areas. The trainers are certified, and the students do hands-on projects, and then the students also participate in exam preparation sessions, learning the learners get the confidence and skills that are necessary for achieving certification. The certification will not only enhance your job chances but also your salary expectations, and be the starting point of your career as a person with a technical background.

Alumni Hired in Top MNCs

  • TCS 
  • Infosys 
  • Accenture 
  • Wipro 
  • Capgemini

Modes of Cisco Customer Success Manager Training at Infibee Technologies

  • Classroom Training

  • Online Live Training

  • Corporate Training

  • Self-Paced Training

Global Certifications Table

S.No Certification Code Cost (INR) Certification Expiry
1 Cisco CSM Expert 45,000 3 Years
2 Cisco CSM Professional 30,000 3 Years
3 Cisco Customer Success Manager Associate 20,000 3 Years

Benefits of Learning Cisco Customer Success Manager Course In Pune

  • Master client relationship management

  • Hands-on experience with Cisco tools

  • Career advancement in IT services

  • Improve communication and stakeholder engagement skills

  • Gain globally recognized certification

  • Access to real-time projects and case studies

  • 100% placement support with top MNCs

What You’ll Learn

  • Customer lifecycle management

  • IT service delivery optimization

  • Adoption of Cisco enterprise solutions

  • Risk management and escalation handling

  • Strategic account management

  • Performance metrics and reporting

  • Communication & presentation skills

  • Cross-functional team coordination

Who Can Join?

  • Freshers looking to start a career in IT services

  • Professionals seeking CSM roles in Cisco enterprise solutions

  • IT administrators and project managers

  • Graduates in IT, B.Tech, BCA, or related fields

Career Opportunities in Cisco Customer Success Manager

Experience Level Job Roles Salary (LPA)
Freshers/Junior (0–3 yrs) CSM Test Engineer Trainee 3–4.5
Junior CSM Quality Assurance Engineer 4–5.5
CSM Automation Tester 4–5
Mid-Level (4–8 yrs) CSM Test Engineer 5–8
Senior CSM QA Engineer 8–12
CSM Test Automation Specialist 8–12
CSM Testing Lead 8–12
Senior/Experienced (9+ yrs) Principal CSM Test Engineer 12–18
Head of CSM Testing 15–20
CSM Testing Consultant 18–25
Specialized Roles CSM Security Tester 10–15
CSM Testing Specialist 10–15
CSM Testing Expert 15–20

Who’s Hiring Cisco Customer Success Manager Professionals

  • TCS

  • Infosys

  • Wipro

  • Accenture

  • Cognizant

Can I Study Cisco Customer Success Manager Course in Other Locations?

Cisco Customer Success Manager Course is offered to other cities as well as Cisco Customer Success Manager Course in Delhi, Cisco Customer Success Manager Course in Hyderabad, Cisco Customer Success Manager Course in Chennai, and Cisco Customer Success Manager Course in Bangalore. While Infibee Technologies is providing hands-on training, experienced mentors, and placement support, which goes hand in hand with what candidates look for specifically in Pune, that is what makes us the number one choice.

How to Register for Cisco Customer Success Manager at Infibee Technologies

Step 1: Register for a Free Demo

  • Visit our website and submit the inquiry form

  • Attend a free demo session to understand our training approach

Step 2: Select Your Training Mode

  • Choose between classroom, online, corporate, or self-paced training

  • Confirm batch timing and convenience

Step 3: Start Your Cisco Customer Success Manager Journey

  • Begin learning with expert instructors

  • Work on live projects and prepare for Cisco certification

Enroll Today: Unlock Your Cisco Customer Success Manager Potential!

Join Infibee Technologies to gain a competitive edge in the IT industry. Become a certified Cisco Customer Success Manager and accelerate your career growth with top MNC opportunities.

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Why People Choose Infibee ?

Upcoming Cisco Customer Success Manager Batches In Pune

10-11-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
12-11-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
14-11-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

Cisco Customer Success Manager Course Syllabus in Pune

Join our CISCO Customer Success Manager Training in Pune! Our syllabus covers essential customer success methodologies, CISCO tools, and advanced techniques. Our practical projects are led by industry experts, enabling you to manage customer relationships effectively in this growing tech hub. Perfect for freshers and experienced professionals aiming to enhance their expertise in CISCO customer success management.

  • Important for a CSM
  • How a Project Shapes from the Scope to Delivery
  • Know Face of the customer/client
  • Effective sales techniques for a B2B
  • up-selling and cross selling – Product or Service
  • Change Management – Demonstrate thought leadership and best practices
  • Agile Delivery
  • How to prune consultative skills
  • Managing Account or Customer to be Strategic one and how to make them one
  • Basics awareness to anticipate
  • Mitigate Risks associated with project implementations
  • Contract Renewals – Deliver contract renewal cycle and lead the renewals
  • SLA Analyst and operations teams for corrective and preventive measures
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On Cisco Customer Success Manager Projects

Enroll in our Cisco Customer Success Manager Classes in Pune, where our course is designed to provide high-quality training with a strong foundation in customer success strategies and practical approaches. By exploring current industry use cases and scenarios, participants will enhance their skills in managing customer relationships, driving product adoption, and ensuring customer satisfaction. This training empowers you to execute real-time customer success initiatives using best practices.

Customer Onboarding Program

Develop a structured process to welcome new customers. Guide them through initial setup, provide essential training, and ensure they are comfortable using Cisco products.

Customer Health Monitoring

Create a system to track customer satisfaction and product usage. Use data analytics to identify potential issues and proactively address them before they escalate.

Personalized Training Sessions

Organize customized training programs based on customer needs. Offer targeted workshops and webinars to help customers maximize their use of Cisco solutions.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Yuvaraj
Experience
9+ Years
Specialized in
Possesses deep expertise in customer engagement, driving product adoption, and delivering value
More Details
Yuvaraj is one of Infibee's top-certified trainers in Cisco Customer Success Management, with over 9 years of extensive experience working alongside industry professionals. He holds certifications in Cisco Customer Success Manager and possesses deep expertise in customer engagement, driving product adoption, and delivering value through effective customer success strategies.

Cisco Customer Success Manager Course Training Objectives

Our Cisco Customer Success Manager Training in Pune is designed to empower participants with comprehensive skills and practical knowledge in customer success management. The course objectives include mastering core customer success concepts, applying strategies through real-world projects, developing critical thinking, and preparing for professional challenges.

The average salary for a Cisco Customer Success Manager in India ranges from INR 8 to 15 lakhs per annum, depending on experience, location, and specific job role. Senior positions or roles with more extensive responsibilities can command salaries upwards of INR 20 lakhs annually.

The Cisco Customer Success Manager (CSM) certification is the primary certification recommended for individuals pursuing a career in customer success management. This certification validates your ability to drive customer adoption, ensure customer satisfaction, and achieve business outcomes through effective customer success strategies.

A Cisco Customer Success Manager course typically covers key topics such as customer lifecycle management, building and nurturing customer relationships, driving product adoption, ensuring customer retention, and maximizing customer value. The course also includes practical applications of these concepts through real-world scenarios and case studies.

The prerequisites for a Cisco Customer Success Manager course generally include a basic understanding of customer engagement practices and some experience in customer-facing roles. While not mandatory, prior experience in sales, account management, or technical support can be beneficial.

After completing a Cisco Customer Success Manager certification, you can pursue various career opportunities such as Customer Success Manager, Customer Experience Manager, Account Manager, or Customer Engagement Specialist. These roles are available in industries such as IT, software, telecom, and other sectors that focus on delivering customer value and ensuring successful product adoption.

Cisco Customer Success Manager certification enhances your ability to deliver value to customers and drive successful outcomes, making you a valuable asset to any organization. It opens doors to leadership roles in customer success, provides higher earning potential, and offers a competitive edge in the job market, contributing significantly to your career growth and advancement in customer-centric fields.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

Cisco Customer Success Manager Career Opportunity

Cisco Customer Success Manager is the most common programming language, and it works on all computers and mobile devices without needing to be upgraded. It is one of the highest-paying careers in the software development industry, and those with the Cisco Customer Success Manager certification can earn an average of 7 LPA per year.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

Cisco Customer Success Manager Training FAQ's

Infibee Cisco Customer Success Manager Training In Pune offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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