Infibee Technologies offers India’s No.1 AI Customer Service Agents Training with Global Certification and Live Projects.
Begin your career with AI Customer Service Agents Course, guided by 12+ years of industry-experienced experts with affordable AI Customer Service Agents Course fees, mock projects, resume preparation, interview preparation, practical learning, and lifetime access to recorded live sessions.
Join our AI Customer Service Agents Training Institute and ignite your AI Customer Service Agents career future with high-paying jobs in top companies.
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Infibee’s AI Customer Service Agents Course explores how AI-powered customer support agents can automate your processes from beginner through to advanced levels. Discover how these agents can interpret customer requests, search for appropriate information, automate common tasks and personalize the customer experience by offering relevant responses through multiple digital channels. AI Customer Service Agents can help your business manage monotonous customer requests, support a human team and drive increased efficiency.
The AI Customer Service Agents Training provides agent architecture, conversational AI, knowledge bases and automation, and implementation concepts, such as prompt design, APIs, workflow integration, and deployments. Students learn how to apply AI agents in customer service, e-commerce, banking, healthcare, travel, telecommunications, and software services.
This course is valuable for students, developers, support engineers, automation experts, and business teams interested in learning about AI-enabled customer experience solutions. With the rise of conversational AI and automation in support workflows, people with the right technical and business skills can participate in the build, integration, testing, and support of AI-enabled customer experience solutions.
Future scope are AI assistance agents, conversational assistants, autonomous workflows, cross-channel customer engagement, intelligent ticket Routing, Knowledge retrieval, AI based servicing operations.
| AI Customer Service Agents Course Topics | Applications of AI Customer Service Agents | Tools Used |
|---|---|---|
| AI & Generative AI Fundamentals | Customer Query Automation | ChatGPT / LLMs |
| Conversational AI & AI Agents | 24/7 Customer Support | OpenAI APIs |
| Prompt Engineering | FAQ & Knowledge Assistance | Python |
| Agent Workflows | Ticket & Case Assistance | APIs & Webhooks |
| Customer Intent & Response Handling | Personalized Customer Interactions | CRM Platforms |
| Knowledge Bases & RAG | Lead & Support Automation | Vector Databases |
| API Integration | Multichannel Customer Support | Automation Tools |
| Agent Testing & Monitoring | Service Representative Assistance | Cloud AI Platforms |
| Security & Responsible AI | Feedback & Support Analysis | Git / Development Tools |
Infibee technologies is a leading AI Customer Service Agents Training institute providing industry ready training with real-time programming skills, automation, AI technologies, real time projects, and hands-on training. This course is for Students, Developers, IT professionals and Business professionals to develop their skill set in customer service agent powered by AI.
Trainer Experience
Get trained by industry experts with 12+ years of experience and extensive knowledge on AI, automation, programming, API integrations, conversational AI and intelligent workflows for customer-service operations. Trainers share their experience and expertise by making complex concepts easy to understand with practical use cases, coding exercises, demonstrations and real-time projects.
Real-Time Project Exposure
The AI Customer Service Agents Course offers lots of practical sessions and real-world project experience in the Customer Service agent domains. The course offers hands-on experience working with an AI agent’s workflows, customer queries, APIs, knowledge bases, and integrations. This will help students explore the typical development lifecycle of an AI customer-service project.
Affordable AI Customer Service Agents Course Fees
Infibee Technologies provides flexible and affordable AI Customer Service Agents Course fee options for Students and Professionals and we have training plans that make sure you get hands on AI training without unneeded complexity.
Teaching Methodology & Placement Support
Infibee Technologies adopts a real time implementation training process through instructor led, demonstrations, hands-on practice, assignments, and project based training. The institute has 500+ Placements in MNC & software companies. The learners are provided with Interview Preparation, technical knowledge and career focused training.
Learners will be provided an Infibee Technologies course completion certification upon successfully completing the training. Certification Assistance is provided for learners to be able to display their gained knowledge and hands-on experience in the field of AI customer-service technologies.
| S.No | Certification Code | Certification | Cost in INR* | Certification Expiry |
|---|---|---|---|---|
| 1 | AI-103 | Microsoft Certified: Azure AI Apps and Agents Developer Associate | Check current Microsoft pricing | Typically 1 year |
| 2 | AIF-C01 | AWS Certified AI Practitioner | ₹8,553 | 3 years |
| 3 | — | Google Cloud Generative AI Leader | Approx. ₹8,553 + applicable taxes | 3 years |
| 4 | AI-201 | Salesforce Certified Agentforce Specialist | Approx. ₹17,000+ + applicable taxes | Subject to Salesforce maintenance requirements |
| S.No | AI Customer Service Agents Related Role | Key Work |
|---|---|---|
| 1 | AI Customer Service Agent Developer | Develop AI-powered service agents |
| 2 | AI Agent Developer | Build and configure intelligent AI agents |
| 3 | Conversational AI Developer | Develop conversational interfaces |
| 4 | Generative AI Developer | Build LLM-based applications |
| 5 | AI Automation Developer | Automate customer-service workflows |
| 6 | AI Solutions Developer | Implement AI solutions for businesses |
| 7 | Customer Experience AI Specialist | Apply AI to customer experience |
| 8 | AI Integration Developer | Connect AI agents with APIs and systems |
| 9 | Prompt Engineer | Design and optimize prompts |
| 10 | AI Support Automation Specialist | Automate support and service processes |
Yes! Infibee Technologies offers AI Customer Service Agents Training across major cities including:
With expert mentors, practical training, and hands-on learning, Infibee Technologies provides flexible learning options for AI Customer Service Agents aspirants across India.
Step 1: Register for a Free Demo
Join our demo on Infibee Technologies service website & submit your request. Clear your doubt on AI Customer Service Agents Classes course syllabus & course duration of the training program.
Step 2: Select Your Training Mode
Select the batch, training mode(classroom, online or corporate training) based on your convenience. Make sure you select the right batch timing and course schedule.
Step 3: Kick off your AI customer service agents’ journey
Work With Experienced Trainers – Practice with exercises and projects- Train your AI agent skills- Get trained for applicable certification opportunities.
Join Infibee Technologies to learn AI Customer Service Agents Training through practical sessions, expert guidance, real-time projects, and industry-focused learning designed for your AI career journey.
Upgrade Your Skills & Empower Yourself
Begin your AI Customer Service Agents Training by learning AI agents, customer support automation, LLMs, prompt engineering, and intelligent workflow management. Real-world projects under industry professionals provide practical experience in building AI-powered customer service solutions.
Enroll in our AI Customer Service Agents Training to build a strong foundation in AI agents, LLMs, customer support automation, RAG, and intelligent workflows. Through real-world use cases and projects, participants will develop practical skills to build AI-powered customer service solutions.
Build an AI-powered customer support agent that understands customer queries, provides relevant responses, and automates common support tasks.
Develop a RAG-based AI agent that retrieves information from FAQs, product documents, and knowledge bases to provide accurate, context-aware customer responses.
Create an AI agent that automatically classifies support tickets, identifies customer issues, routes requests to the appropriate team, and assists with resolution workflows.
Educate your workforce with new skills to improve their performance and productivity.
Our Best AI Customer Service Agents Training aims to develop practical skills in AI Agents, LLMs, RAG, Prompt Engineering, and customer service automation through real-world projects, enhancing problem-solving abilities and career development.
AI Customer Service Agents Training helps learners develop practical skills in AI agents, LLMs, RAG, prompt engineering, customer support automation, and intelligent workflows.
Yes. AI Customer Service Agents can answer customer queries, retrieve information, classify tickets, automate repetitive tasks, and support customer service workflows.
The course covers AI agent development, LLM integration, prompt engineering, RAG, API integration, workflow automation, agent memory, and AI customer support solutions.
RAG helps AI agents retrieve relevant information from company documents and knowledge bases, enabling more context-aware and information-grounded customer responses.
AI Customer Service Agents can be used in e-commerce, banking, healthcare, telecom, travel, SaaS, retail, and other industries for customer support and service automation.
Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.
Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.
You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.
Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.
We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.
Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.
Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.
We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.
Yes, we offer customisation of the syllabus for both individual candidates and corporate also.
Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.
Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.
In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.
We offer courses that help you improve your skills and find a job at your dream organisations.
Courses that are designed to give you top-quality skills and knowledge.
Upgrade Your Skills & Empower Yourself
