SAP Customer Service Training Course in Chennai

5/5

Infibee provides the best SAP customer service courses in Chennai with certification and job placements.

Welcome to SAP Customer Service training in Chennai at Infibee Technologies. Our training syllabus provides the skills required to utilize the real power of SAP’s customer relationship management solutions. Our trainers are industrial experts with plenty of experience. It encompasses the latest CRM methodologies and best practices. You will be provided with hands-on practice and real-world simulation exercises that give you insight into the effective deployment and management of SAP CRM systems. If you want to become a specialist in sales, marketing, or service management, Infibee Technologies is sure to give you robust learning that helps you cope with the cutthroat world of business.

Join our SAP Customer Service institute in Chennai today and start your way to mastering the most important skills for delivering outstanding customer experiences.

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25 hrs of E-Learning Videos
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SAP Customer Service Course in Chennai Overview

Are you looking for a start to your SAP Customer Service career but have no idea where to begin? Then look no further than Infibee Technologies, the best software training institute in Chennai. We are offering SAP Customer Service training led by industry experts who have deep knowledge in customer service management.

Practical knowhow and deep understanding of how SAP Customer Service is implemented in the processes will enable you with service processes and ticketing systems, all means of customer interaction management integrated with other SAP modules for efficient management of the relationship with the customer and delivering the services through an SAP solution.

Be you a beginner to customer service management or want to update your SAP skills, the training provided will prepare you for the challenges and competencies required to deliver and excel in this area. Our Courses have a practical approach to training by using real-life case studies and projects.

Apart from this, free demo class is a part of our SAP Customer Service Training Course in Chennai, and we assure complete placement assistance for kick-starting your career in customer service management with SAP.

For what is SAP Customer Service used for?

It is also known as a module that is specifically designed for managing customer interactions and service-related processes in an efficient manner. Using this module, organisations can handle customer inquiries, service requests, complaints, and other service-related issues. Businesses can streamline service operations and enhance overall service delivery by being able to improve customer satisfaction using integrated processes and data management in SAP CS.

Why Should I Go for SAP Customer Service for Career Growth?

SAP Customer Service Certification Course in Chennai will boost your prospects, especially if you are interested in customer relationship management (CRM) or service management-related roles. SAP CS skills are currently in demand across various manufacturing, retail, and utility industries, among others. The tool and techniques provided by SAP CS will help you in a more effective management of customer interaction, which further can contribute to greater customer satisfaction and operational excellence. Knowledge in this field can also open doors to roles like an SAP CS consultant, service manager, or CRM analyst that provide challenging opportunities along with competitive compensation.

Who can apply for SAP Customer Service Training in Chennai?

SAP Customer Service Certification in Chennai is provided to the candidates who want to build their career in the service management of customers, a consulting CRM, and implementing support in SAP. For this, professionals from departments of customer services and CRM teams in an IT consulting firm or persons who have experience working on modules of SAP will greatly benefit from this. The course is used by both fresher graduates who wish to specialize in SAP CS and experienced personnel looking for a skill upgrade or to shift to some role related to SAP.

Why Must I Choose Infibee Technologies for SAP Customer Service Training in Chennai?

Infibee Technologies is a class SAP Customer Service training organization in Chennai, famous for its specialized curriculum, set according to the evolving nature of customer service management requirements. Our trainers are industry experts who have extensive experience in SAP CS and can provide the participant with practical insights into the dynamics of the current market and application in real-life situations. Training programs are scheduled at convenient hours for busy working professionals as well as students. The projects and case studies give you an opportunity to get hands-on practice on skills in SAP CS implementation and service management, which makes you fully prepared for the real-world challenges you may face. Additionally, our strong placement support ensures easy onboarding into rewarding opportunities in customer service and CRM segments of Infibee Technologies while launching or advancing your career in SAP Customer Service.

Course Highlights:

  • Free demo classes.
  • Restricted Pax Per Batch (2-4 pax per batch).
  • Different batches for experienced and fresh candidates.
  • Curriculum is designed for the present market trend.
  • Access to class recordings and study material.
  • The training will be conducted by industry experts.
  • Weekly assessments and mock tests will be conducted regularly to evaluate yourself.
  • Two mock projects will be conducted at the end of the training.
  • Guidance for Interview Preparation and Resume Preparation.

Is SAP Customer Service Certification Worthwhile?

The SAP Customer Service certification course training in Chennai is very worthwhile for several reasons. It will validate the expertise of the candidate about SAP CS functionality and prove to the employer that the person is proficient. SAP certifications are recognized worldwide, and it makes the candidate more credible in the job market. This would eventually lead to better career opportunities and higher salaries. What is more, the SAP CS involves various concepts and practical expertise; thus, acquiring them could make you confident that you will be able to successfully address the actual world’s customer service problems in their correct approach. Hence, by getting certified for SAP CS, you will end up with a very vital investment move for your career for it benefits you in the long term through career and professional progression.

What Are the Career Opportunities After Finishing This Course?

At Infibee Training Institute, after successful completion of your chosen course, you will be provided with certification and assured job referrals. These job referrals cover all the positions and placements available in the stock market, startups, MNCs, enterprises, private equity organizations, and even the healthcare sector.

Career Possibilities After Completing the Course:

Entry-Level (0–3 years):

  • SAP Customer Service Trainee: 3–4.5 LPA
  • Junior SAP Customer Service Consultant: 4–5.5 LPA
  • SAP CS Support Specialist: 4–5 LPA

Mid-Level (4–8 years):

  • SAP Customer Service Consultant: 5–8 LPA
  • Senior SAP CS Implementation Specialist: 8–12 LPA
  • SAP Customer Service Solution Architect: 8–12 LPA
  • SAP CS Project Lead: 8–12 LPA
Senior/Experienced (9+ years):
  • Principal SAP Customer Service Consultant: 12–18 LPA
  • Head of SAP CS Solutions: 15–20 LPA
  • SAP Customer Service Implementation Manager: 18–25 LPA

Benefits of Our SAP Customer Service Certification Course:

Get the following benefits by joining our SAP Customer Service Certification Course in Chennai today:

  • Comprehensive syllabus that covers all the important concepts.
  • Customized curriculum consultation.
  • Hands-on experience with industry projects.
  • Flexibility in learning via recorded videos and live sessions.
  • Preparation for real-world interviews.
  • Dual certifications from renowned institutions.
  • Job referral guarantee.
  • Hybrid course format.
  • Five-month duration with lifetime access.

Join Now: Unleash Your SAP Customer Service Potential!

Don’t miss your chance to move ahead in career with our SAP Customer Service Certification Training in Chennai. Apply today and start your transformation of learning that helps you make your way to cloud success.

For more details and course duration, check out our website or mail us contactus@infibee.in

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Upcoming SAP Customer Service Batches In Chennai

10-02-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
05-02-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
07-02-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP Customer Service Course Syllabus in Chennai

Join our SAP Customer Service Training in Chennai! Learn the essentials of SAP Customer Service methodologies, automation tools and advanced techniques. Our industry professionals guide you through practical project work to analyze customer services effectively in today’s complex business scenario.

  • Serial number Creation
  • Equipment Creation
  • Functional Location
  • Installed Base
  • Work Center Creation
  • Cost Center Creation
  • Activity Type
  • Activity Pricing
  • Maintenance Plant
  • Maintenance Planning Plant
  • Serial Number Management
  • Serial number Profile creation
  • Assigning to Material
  • Serial number creation
  • Activating Equipment’s
  • Equipment
  • Creating a Piece of Equipment
  • Using List Editing for Equipment
  • Changing a Piece of Equipment
  • Changing the Maintenance Plant
  • Change View Selection
  • Displaying an Equipment Master Record
  • Activating/Deactivating Equipment
  • Flagging a Piece of Equipment for Deletion
  • Displaying Usage Times
  • Displaying the Structure List and the Structure Graphic
  • Equipment at Functional Locations
  • Creation Functions for Functional Locations
  • Creating a Functional Location
  • Creating a Functional Location for the Reference Location
  • Creating a Functional Location Using a Copy Reference
  • Assigning a Superior Functional Location
  • Changing and Displaying a Functional Location
  • Renaming Functional Locations
  • Changing the Maintenance Plant in a Functional Location
  • Activating/Deactivating Functional Locations
  • Installing/Dismantling Equipment from the Functional Location Master Record
  • Creating a Partner for the Technical Object
  • Creating an Installed Base
  • Creating an Installed Base with a Reference
  • Creating an Installed Base from Sales Data
  • Creating an Installed Base from Production Data
  • Displaying an Installed Base
  • Displaying an Installed Base from the Notification
  • Structure Processing of an Installed Base
  • Environment Display for the Installation
  • Warranty Assignment
  • Warranty Counters and Characteristics
  • Master Warranty
  • Status Profile
  • Task List
  • Task list for Technical object
  • Measuring Points
  • Measurement Documents
  • Notification Types Creation
  • Damage Code Configuration
  • Cause Code Configuration
  • Partner Determination Procedure Configuration
  • Scheduling Types Configuration
  • Maintaining Control Keys
  • User Status Configuration for Notification Types
  • Task List Configuration for Notification Types
  • Configuring Priority Types
  • Service Order Type Creation
  • Scheduling
  • Service Order Processing
  • Notification and Order Integration
  • Control Key Configuration
  • User Status Configuration for Order Types
  • FOC Order Type Configuration
  • Allocation Structure
  • Settlement Profile Creation
  • Sales Order Type Configuration
  • DMR types configuration
  • DIP Profile Configuration
  • Settlement Profile Configuration
  • Completion Confirmation
  • Overall Confirmation
  • Confirmation of External Services & External materials
  • Billing Process
  • Teco
  • Order Settlement
  • Business Completion of Order
  • Maintenance Plan
  • Single cycle plan
  • Scheduling Maintenance Plan
  • Internal Service Processing
  • External Service Processing
  • In -House- Repair
  • Repair-At-Site
  • AMC Process
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On SAP Customer Service Projects

Take the SAP Customer Service Classes in Chennai by us. Our course focuses on high-quality training, followed up by a strong ground in core concepts and practical approach. Participants will be involved with current use cases and scenarios of industry, which will eventually enhance their skills for execution of real-time projects based on best practices.

Customer Support Ticketing System

Develop a comprehensive ticketing system to manage customer support requests. This project will involve setting up workflows for ticket creation, assignment, escalation, and resolution using SAP Customer Service.

Field Service Management System

Implement a field service management solution to optimize the scheduling and dispatching of field technicians. This project will focus on integrating real-time data from customer service requests, technician availability, and inventory management to ensure timely and efficient service delivery.

Customer Feedback and Survey Integration

Create a system for capturing and analyzing customer feedback and survey responses directly within SAP Customer Service. This project will involve designing surveys, automating the distribution process, and integrating the feedback into the customer service module.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Surya
Experience
12+ Years
Specialized in
Service modules, Customer Service solutions,
More Details
As a trainer at Infibee Technologies, Mr. Surya our trainers employ a blend of interactive teaching methods, real-world case studies, and live project work. They are dedicated to ensuring that every participant gains a comprehensive understanding of SAP Customer Service, equipping them with the skills needed to excel. With a focus on hands-on learning, that students gain proficiency through real-world projects and industry-relevant scenarios.

SAP Customer Service Course Training Objectives

Our Best SAP Customer Service Training in Chennai is designed to train the participants with comprehensive skill and practical knowledge in the field. The objectives emphasize mastering core concepts, the application of skills through real-world projects, critical thinking, and preparation for professional challenges.

The average salary for professionals in SAP Customer Service varies based on experience, location, and specific roles. Entry-level positions typically start at around 3–4.5 LPA, while mid-level professionals can earn between 5–8 LPA. Senior and experienced professionals can earn upwards of 12–18 LPA, with top roles such as Head of SAP Customer Service earning between 15–20 LPA or more.

Yes, obtaining SAP Customer Service certification is highly worthwhile. Certification validates your expertise and skills, making you more attractive to employers. It demonstrates your commitment to the field and can significantly enhance your career prospects, potentially leading to higher salaries and advanced positions.

The SAP Customer Service course covers a wide range of topics essential for mastering the field. These include customer service management, handling customer inquiries and complaints, service order management, service contract management, and integration with other SAP modules. The course is designed to provide both theoretical knowledge and practical skills through hands-on training and real-world projects.

There are no strict prerequisites for enrolling in the SAP Customer Service course. However, having a basic understanding of SAP systems and a background in customer service can be beneficial. Familiarity with business processes and a willingness to learn new technologies will also help you grasp the course content more effectively.

After completing the SAP Customer Service course, a wide range of career opportunities become available. Entry-level roles include SAP Customer Service Trainee and Junior SAP Customer Service Consultant. As you gain experience, you can advance to roles such as SAP Customer Service Specialist, Senior SAP Customer Service Consultant, and SAP Customer Service Manager. With extensive experience, you can aim for positions like Principal SAP Customer Service Consultant or Head of SAP Customer Service.

SAP Customer Service certification can significantly boost your career by validating your skills and knowledge. It increases your employability, making you a preferred candidate for many organizations. Certified professionals often have better job security, higher salaries, and more opportunities for career advancement. Additionally, certification keeps you updated with the latest industry standards and practices, ensuring you remain competitive in the job market.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP Customer Service Career Opportunity

This is one of the widely used modules in SAP. Its integration with other systems does not need frequent upgrading, and it is considered to be one of the most highly paid careers in the enterprise software industry, for which the average is around 7 LPA per year.
Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP Customer Service Training FAQ's

Infibee SAP Customer Service Training In Chennai offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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