MS Dynamics 365 CRM Course in Chennai

4.7/5

Infibee provides the highest MS Dynamics 365 CRM course in Chennai, combined with a degree as well as job placements.

Infibee Technologies CRM Training in Chennai to get you started into CRM World. Our training is designed to give you the skills needed to succeed in the CRM. The training will be provided by industry experts; our course will cover concepts, applications, and real-life scenarios in functionalities of CRM, such as customer engagement, sales automation, marketing, and service management. Irrespective of whether you are a fresher or an experienced professional, our course is apt for all of you. We have the hands-on experience as well as knowledge relevant to the industry in our course. Our curriculum is prepared based on real-time case studies and projects to give you hands-on insights as well as experience in that field.

Join the MS Dynamics Training Institute in Chennai and unlock new career avenues to become proficient in CRM Implementation.

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25 hrs of E-Learning Videos
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MS Dynamics 365 CRM Course in Chennai Overview

Interested to start a career in MS Dynamics 365 CRM? Look no further! Infibee Technologies is one of the Best Software Training Institutes in Chennai offering MS Dynamics 365 CRM courses. Our training is designed by industry experts to enhance your essential skills for efficient performance in the dynamic world of customer relationship management.

Through our MS Dynamics 365 CRM course in Chennai, you shall be able to gain hands on experience and in-depth learning of CRM principles, functionality, and best practices. By the end of it, you will be able to manage customer relationships, make marketing strategies, and implement sales processes using the excellent tools and features of the MS Dynamics 365 CRM.

Be you a fresher graduate looking for ways to get started or an experienced professional keen to augment your skills, this course is there for one at all levels of skill. We have our online training that has both theoretical learning as well as practical applications for one to acquire that right blend of skills and knowledge that will make one excel in MS Dynamics 365 CRM.

If you ever want to pursue a career in customer relationship management, then look no further. Our MS Dynamics 365 CRM Training Course in Chennai is what you need. Join us today for a free demo class to get that step to your successful career.

What is MS Dynamics 365 CRM Used For?

MS Dynamics 365 CRM manages customer relationships with sales, marketing, and customer service tools. It facilitates consolidation of customer information, tracking communications, and customer behavior analysis to guide the campaigns that yield maximum responses. MS Dynamics 365 CRM features like lead management, opportunity tracking, and case management support business operations and make them even more productive. Seamless integration to other Microsoft applications makes the solution highly flexible for most organizations seeking to optimize any customer-centric operations.

Why Should I Choose MS Dynamics 365 CRM To Enhance My Career?

Avail yourself of the chances to boost your career with the help of our MS Dynamics 365 CRM Certification course in Chennai. For some reasons, it will guide you toward achieving the goal of getting a complete suite of customer relationship management tools so that sales, marketing, and customer servicing can be performed effectively and smoothly. As a Microsoft product, Dynamics 365 CRM has wide acceptance across the various industries, and you are more likely to have opportunities. The more you master our MS Dynamics 365 CRM Course in Chennai, the more you market and open up avenues in such roles as a CRM administrator, consultant, or developer. With customer-centric strategies gaining more prominence for business, expertise in Dynamics 365 CRM will only get you long-term growth and stability in this highly dynamic field of customer relationship management.

Who can join the MS Dynamics 365 CRM Training in Chennai?

Our MS Dynamics 365 CRM Certification Training in Chennai is apt for everyone who is looking to build a strong career in customer relationship management. This training is relevant for professionals working in sales, marketing, or customer service. These candidates can join our advanced classroom training to learn CRM in depth. IT professionals interested in specializing in CRM technologies will also benefit through the training as they expand their capabilities. Graduates eager to join the CRM field will have an upper hand in the game through the training, where they learn hands-on implementation and experience with Dynamics 365 CRM. Business owners or entrepreneurs seeking optimization in their customer engagement practices can enroll in training as well to learn how to properly apply and use CRM solutions according to their needs.

Why Choose Infibee Technologies for MS Dynamics 365 CRM Training?

Infibee Technologies is one of the top MS Dynamics 365 CRM training institutes in Chennai. Our curriculum is advanced and keeps pace with the requirements of the latest MS Dynamics 365 CRM. Instructors are all experienced from the real world, therefore providing hands-on training about how to overcome the complications of MS Dynamics 365 CRM. Courses are designed that can easily reach both a working professional and a student with flexible options and convenient locational aspects. Projects and cases are considered in order that participants will acquire practical skill sets for a good platform to ensure success in one’s CRM implementation career by providing us with the firm commitment towards placement assistance during the course of transition within the MS Dynamics 365 CRM.

Course Highlights:

  • Free demo classes.
  • Restricted Pax Per Batch (2-4 pax per batch).
  • Different batches for experienced and fresh candidates.
  • Curriculum is designed for the present market trend.
  • Access to class recordings and study material.
  • The training will be conducted by industry experts.
  • Weekly assessments and mock tests will be conducted regularly to evaluate yourself.
  • Two mock projects will be conducted at the end of the training.
  • Guidance for Interview Preparation and Resume Preparation.

Is MS Dynamics 365 CRM Certification Worthwhile?

Obtaining our MS Dynamics 365 CRM Certification Training Course In Chennai is highly worthwhile for several reasons.It validates your expertise in using Dynamics 365 CRM, enhancing your credibility and marketability in the job market. Certified professionals often command higher salaries and have access to a wider range of job opportunities. Our certification demonstrates your commitment to continuous learning and staying updated with the latest CRM technologies, which is highly valued by employers. Our Dynamics 365 CRM certification opens doors to advancement in your career, enabling you to take on more challenging roles and responsibilities.It provides you with the knowledge and skills needed to effectively implement and manage CRM solutions, making you an asset to any organisation aiming to optimise customer relationships and drive business growth.

What Are The Carrer Opportunities After Completing This Course?

At Infibee Training Institute, upon successful completion of your selected course, you will receive a certification in addition to employment referrals that are assured. These job referrals cover positions and placements in a range of industries, including the stock market, startups, MNCs, enterprises, private equity organisations, and even the healthcare sector.

Career Possibilities After Completing the Course:

  • Entry-Level (0–3 years):
    • MS Dynamics 365 CRM Trainee: 3–4.5 LPA
    • Junior MS Dynamics 365 CRM Consultant: 4–5.5 LPA
    • MS Dynamics 365 CRM Support Analyst: 4–5 LPA
  • Mid-Level (4–8 years):
    • MS Dynamics 365 CRM Consultant: 5–8 LPA
    • Senior MS Dynamics 365 CRM Developer: 8–12 LPA
    • MS Dynamics 365 CRM Team Lead: 8–12 LPA
    • MS Dynamics 365 CRM Solution Architect: 8–12 LPA
  • Senior/Experienced (9+ years):
    • Principal MS Dynamics 365 CRM Consultant: 12–18 LPA
    • Head of MS Dynamics 365 CRM Department: 15–20 LPA
    • MS Dynamics 365 CRM Implementation Manager: 18–25 LPA

Benefits of Our MS Dynamics 365 CRM Certification Course:

Benefits you can enjoy on joining our MS Dynamics 365 CRM Certification Course in Chennai are:

  • Whole concept covered
  • Customized consultancy of the curriculum
  • Industry projects work under supervision
  • Both recorded video sessions and live sessions for a better understanding
  • Real time interview preparation
  • Two types of certifications by famous institute
  • Guaranteed referrals to the jobs
  • Flexible Hybrid course
  • Five months of duration and lifetime access.

Don’t miss the chance to boost your career by taking MS Dynamics 365 CRM Training in Chennai. Enroll today and start a transformative learning experience and become proficient in MS Dynamics 365 CRM.

For more details about the syllabus, duration, and enrollment process, you can visit our website or contact us at contactus@infibee.in.

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Upcoming MS Dynamics 365 CRM Batches In Chennai

10-02-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
05-02-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
07-02-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

MS Dynamics 365 CRM Course Syllabus

Join our MS Dynamics 365 CRM Training in Chennai! Our syllabus covers all the fundamental ideas, functionalities, and their practical applications of MS Dynamics 365 CRM. Our MS Dynamics 365 CRM is led by industry experts who train you with all of the knowledge and skills one needs to utilize MS Dynamics 365 CRM in business practice.

  • Overview of Dynamics 365 CRM
  • Key features and benefits
  • Lead and Opportunity Management
  • Sales Automation
  • Customer service management
  • Customising entities, forms, and views
  • Business rules and process flows
  • Integration with Microsoft 365
  • Power Platform Integration (Power BI, Power Automate)
  • Managing customer data
  • Import/export capabilities
  • Creating and customising reports
  • Using Power BI for advanced analytics
  • Creating workflows and automation
  • Business process flows
  • Managing customer interactions across various channels
  • Social engagement features
  • Enabling mobile access
  • Offline capabilities
  • Role-based security
  • User roles and permissions
  • Planning and executing CRM implementations
  • User training and adoption strategies
  • Analysing real-world scenarios
  • Case studies for practical application
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands on MS Dynamics 365 CRM Projects

Agenda MS Dynamics 365 CRM classes in Chennai is with an orientation toward training fundamental principles. In addition to that, students will also be able to get hands-on experience and learn about expertise on case studies in real-life scenario exercises.

Sales Process Optimization

Simplify the sales process with Dynamics 365 CRM. Implement lead and opportunity management, automate sales processes, and integrate with Microsoft 365 to improve communication.

Customer service enhancement

Streamline the processes of customer service in Dynamics 365 CRM. The activities involve configuring case management, delivering SLAs, and integrating with Power BI for service analytics.

Marketing Campaign Management:

Run efficient marketing campaigns with the help of Dynamics 365 CRM.  Duties entail personalising marketing modules while automating campaign operations and integrations with Power Automate to ensure the smooth running of the marketing process.

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mrs. Malaini sankar
Experience
7+
Specialized in
Entity and Data Model, Configuration and Customization, Security and Access Control & Advanced Reporting and Analytics
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MS Dynamics 365 CRM with our expert trainers, combining real-world insights and hands-on expertise for a dynamic learning experience. Propel your CRM skills with confidence and industry proficiency

MS Dynamics 365 CRM Course Training Objectives

Our Best MS Dynamics 365 CRM Training in Chennai aims to empower participants with complete skills and practical knowledge in this field. Objectives provide you with mastering core concepts, applying skills through real-world projects, critical thinking, and ensuring professional challenges. This enhances career development and contributes to industry advancement.

The salary for the Microsoft Dynamics 365 CRM developer also depends on experience, location, and employer. On average, a Dynamics 365 CRM developer can earn between $70 thousand and $110 thousand per year, although better pay may be possible due to the level of experience, years of service, and specific job position.

With enterprises focusing on customer relationship management, the MS Dynamics 365 CRM course offers multiple alternatives. With limited numbers of specialists, completing this course provides access to careers like those of a CRM consultant or developer. It answers this demand for CRM knowledge by preparing students to move up the ladder in customer-centric firms.

The MS Dynamics 365 CRM training in Chennai is for IT professionals, business analysts, and professional customer relationship management administrators. It is perfect for those interested in enhancing their skills concerning Dynamics 365 CRM customisation, configuration, and integration, as it enables one to contribute efficiently towards the implementation of projects related to CRM.

Typically, to get trained on MS Dynamics 365 CRM training, a basic understanding of CRM concepts and business operations is sufficient. It is also nice to be aware of Microsoft tools and possess basic IT knowledge. However, although it is not essential, prior work experience in sales, marketing, or customer service could increase the level of understanding. Contact the sponsor of this course to find out about specific prerequisites.

The length of MS Dynamics 365 CRM training in Chennai depends on the program offered and its intensity. It usually takes several weeks to complete specialty seminars and months for all-inclusive certification. Full-time programs can be covered faster compared to part-time or online ones.

The MS Dynamics 365 CRM course syllabus provides the path to job promotion since it offers techniques for customising, configuring, and integrating a CRM. Learners acquire skills in customer relationship management, which ensures the success of CRM initiatives. The application section of the curriculum ensures that students are equipped with the necessary skills, best practices, and industry-relevant information before transitioning to meaningful roles and advancing their professional careers.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

MS Dynamics 365 CRM Career Opportunity

Microsoft Dynamics 365 CRM is one of the most widely adopted customer relationship management (CRM) solutions in the software industry, operating seamlessly across various computing devices without requiring frequent upgrades. It represents a high career path within software development, with professionals holding Microsoft Dynamics 365 CRM certifications earning an average of 7 LPA annually.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

MS Dynamics 365 CRM Training FAQ's

Infibee MS Dynamics 365 CRM Training In Chennai offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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