SAP CRM Training Course in Chennai

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Infibee provides India’s #1 SAP CRM Course in Chennai with certification and job placements.

Master our SAP CRM Training in Chennai with Infibee Technologies. Designed to provide the essential skills one needs in the management of their customers’ relationships, our syllabus for SAP CRM training is based on using the leading CRM solutions implemented by SAP. Our well-experienced instructors will facilitate our training. Our SAP CRM Training course covers essential core concepts, implementation strategies, and hands-on projects to adequately prepare you for real-life CRM challenges. Be it a fresher or looking for the advanced expertise of CRM, the training here would be more than a foundational basis to give practical insight to effectively manage customer relationships. Begin with Infibee Technologies and start your career with confidence in CRM. Part of the commitment to success at Infibee Technologies, we provide a FREE demo class for our SAP CRM Training Course. Moreover, 100% placement assistance ensures that you receive the necessary support to start off with a great career in SAP CRM.

Visit Infibee Technologies—your SAP CRM training institute in Chennai—to upscale your skills and expertise on customer relationship management.

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25 hrs of E-Learning Videos
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SAP CRM Course in Chennai Overview

Do you want to start your career with SAP Customer Relationship Management but do not know how? Infibee Technologies is the best software training institute in Chennai, which has SAP CRM training programs specifically designed to provide the relevant skills and knowledge required for CRM management. Our courses are developed and conducted by experienced industry professionals with experience in implementing CRM and developing a strategy.

At Infibee Technologies, our SAP CRM training covers a wide range of critical topics, such as CRM fundamentals, customer interaction management, sales and service processes, marketing automation, and integration with SAP ERP systems. You will be taken on a deep dive into CRM functionalities, configuring SAP CRM applications, and mastering the best practices for effective customer relationship management.

Hands-on is at the very core of our training methodology. Practical sessions, case studies based on real life, and interactive projects will let you learn how to implement SAP CRM to optimize the interaction with customers and lead business growth. Learning includes asynchronous programming, event-driven architecture, and other high-level techniques to handle tough CRM scenarios.

We guarantee that you will get an excellent foundation, whether you’re new to CRM or intend to move forward with the knowledge of SAP CRM from our course. Additionally, we provide e-learning classes, where you can take part in live projects and case studies from anywhere in the world.

Become an elite SAP CRM professional prepared for the challenge of a cutthroat business scenario through a truly transformative experience with our best SAP CRM training in Chennai at Infibee Technologies.

What is the Use of SAP CRM?

It is the totality of managing the touchpoint operations of an organization while including sales, marketing and also service functions under the sales umbrella. In all processes, it tends to upgrade satisfaction levels of the customer through streamlined processes. SAP CRM provides analytics that will help businesses understand customer preferences and behaviors. It will enable them to personalize marketing campaigns and targeted sales strategies. Centralizing the customer data and insights will help organizations build stronger relationships with customers, drive revenue growth, and maintain a competitive advantage in today’s market.

Why should I select SAP CRM to advance my career?

SAP CRM boosts the career because it plays a prime role in the operations of the contemporary business world. The high demand for SAP CRM training in Chennai is being reflected by various industries that aspire to streamline customer engagement and retention activities. Mastering the subject will help a learner develop expertise in the process of implementing and customising the CRM solution for organizations. This also adds employability and presents various opportunities in CRM consulting, project management, and business analysis. Additionally, with the development of SAP CRM skills, one remains stable in any sector; the path of career progression is relatively stable. You will acquire a competitive advantage at the time of finding your job, which may eventually lead to the path for many career streams, as it offers remuneration with attractive packages and long-term career stability. Become part of our SAP CRM Course in Chennai and begin the rewarding journey of customer engagement.

Who can join for SAP CRM training in Chennai?

SAP CRM certification training in Chennai is provided to all those participants wishing to enhance their skills related to customer relationship management. This training is for fresh graduates who want to start a career in CRM technology, IT professionals who want to specialize in SAP CRM, and sales/marketing professionals who want to get deeper into CRM strategies. Business consultants interested in using SAP CRM to enhance client service and efficiency are also encouraged to enroll. The training caters to diverse backgrounds and skill levels, providing foundational knowledge and practical insights into the implementation and management of SAP CRM.

Why Infibee Technologies for SAP CRM Training?

Infibee Technologies is the best SAP CRM training institute in Chennai. Infibee Technologies develops an advanced curriculum that caters to the ever-evolving needs of the modern CRM landscape. Our training is conducted by experienced instructors with real-world expertise, so you’ll get hands-on training on how to effectively navigate the complexities of SAP CRM. Our courses are flexible, convenient, and suitable for working professionals and students. Participants acquire practical CRM skills through projects and case studies that set a solid foundation for a successful career in customer relationship management. Moreover, our placement assistance will make sure that you are easily absorbed into the world of SAP CRM.

Course Highlights:

  • Free demo classes.
  • Restricted Pax Per Batch (2-4 pax per batch).
  • Different batches for experienced and fresh candidates.
  • Curriculum is designed for the present market trend.
  • Access to class recordings and study material.
  • The training will be conducted by industry experts.
  • Weekly assessments and mock tests will be conducted regularly to evaluate yourself.
  • Two mock projects will be conducted at the end of the training.
  • Guidance for Interview Preparation and Resume Preparation.

Is the worthiness of SAP CRM certification?

The SAP CRM certification course training in Chennai has much value for professionals looking forward to validating their expertise in CRM solutions. It’s a proof of the candidate’s proficiency in SAP CRM functionalities such as customer interaction management, sales force automation, and marketing campaign execution. It enhances your credibility within the industry and boosts career prospects by signaling your commitment to continuous learning and professional development. Being certified, the SAP CRM professionals have many comparative advantages in terms of employment opportunities and salary negotiations, along with career growth opportunities. Though the certifications require investment of time, the reward of career enhancement and respect in the industries makes such efforts worthwhile for aspiring CRM specialists.

What are the career opportunities after completing this course?

At Infibee Training Institute, apart from job referrals that are guaranteed, you will also be provided with certification after successfully completing your course. The job referral includes positions and placements available in the stock market, startups, MNCs, enterprises, private equity organizations, and even health care.

Career Possibilities After Completing the Course:

Entry-Level (0–3 years):

  • SAP CRM Trainee Consultant: 3–4.5 LPA
  • Junior SAP CRM Quality Assurance Analyst: 4–5.5 LPA
  • SAP CRM Support Specialist: 4-5 LPA

Mid-Level (4–8 years):

  • SAP CRM Consultant: 5–8 LPA
  • Senior SAP CRM Quality Assurance Engineer: 8–12 LPA
  • SAP CRM Solution Specialist: 8–12 LPA
  • SAP CRM Project Lead: 8–12 LPA

Senior/Experienced (9+ years):

  • Principal SAP CRM Consultant: 12–18 LPA
  • Head of SAP CRM Solutions: 15–20 LPA
  • SAP CRM Implementation Manager: 18–25 LPA

Benefits of our SAP CRM Certification Course:

There are many benefits one can gain by joining the SAP CRM Certification Course in Chennai offered by us, such as

  • Syllabus: complete with all the necessary concepts
  • Curriculum consultation to suit your specific needs
  • Hands-on exposure to industry projects
  • Option for recorded videos and live sessions
  • Preparation of interviews with real-world exposures
  • Dual certifications from highly renowned institutions
  • Job referrals ensured
  • Hybrid course format, easy to access
  • Five-month duration with lifetime access.

Enroll today: unlock the potential of SAP CRM!

Don’t miss this opportunity to fast-track your career with the SAP CRM Certification Training in Chennai. You can now join us for the learning experience that gives you all the skills and knowledge needed to be able to excel in cloud computing.

For further information about the syllabus, course duration, and joining procedure, look at our website or call us at contactus@infibee.in

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Upcoming SAP CRM Batches In Chennai

27-01-2025
Mon-FriWeekdays Regular
08:00 AM & 10:00 AM Batches(Class 1Hr - 2Hrs) / Per Session
29-01-2025
Mon - FriWeekdays Regular
06:00 PM & 08:00 PM Batches(Class 1Hr - 2Hrs) / Per Session
24-01-2025
Sat-SunWeekend Batch
09:00 AM & 01:00 PM Batches(Class 2Hr - 4Hrs) / Per Session
Can't find a batch? Pick your own schedule

SAP CRM Course Syllabus in Chennai

Join our SAP CRM Training in Chennai! Our syllabus encompasses essential SAP CRM methodologies, tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyse and manage customer relationship processes effectively in this growing tech hub. 

  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organisational Management
  • Organisational Model, Organisation Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench
  • UI concepts and UI V’s SAP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher
  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder
  • Customer Segmentation, Attribute List, Info sets
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Lead Questionnaire
  • Opportunity Management
  • Copying Controls
  • Sales Cycle, Tools – Buying Center & Sales Agent
  • Quotation management
  • Order Management
  • Special functions in quotation and order management
  • Contract management
  • Rebate management
  • Installed Base management
  • Installed Categories
  • IB Components
  • Objects, Object Family
  • Assign Object Family to IB Category
  • Service agreements and service contracts
  • Service plans, SLA Profiles and Response and Availability Times
  • Service order management
  • Complaints and Returns
  • Warranty claims
  • Agent Function and Processing IC
  • Agent Inbox
  • IC Web Clint Profile
  • IC Web Clint Functions
  • IC Manager Portal
  • Communication Architecture
  • Rule Polices like ERMS and IDI (Intent Driven Interaction)
  • Launch Script
  • Broad cast massage
  • Alerts
  • Middleware overview
  • Administration Console
  • Business Objects
  • Customizing Objects
  • Condition Objects
  • B Doc Modeler, B Doc Messages
  • Replication & Realignment
  • B Doc Types,
  • Initial data load, Delta load & Synchronization
  • Queue registration
  • Error Handling and Monitoring
  • INTEGRATION BETWEEN R/3 & CRM
Need customized curriculum?
Build Resume & Get PlacedPlacement Support With Resume Preparation & Interview Guidance

Hands On SAP CRM Projects

Join our SAP CRM Training in Chennai! Our syllabus encompasses essential SAP CRM methodologies, tools, and advanced techniques. Our practical projects are led by industry experts, empowering you to analyse and manage customer relationship processes effectively in this growing tech hub. 

Customer Feedback Management System

Develop a comprehensive system to collect, manage, and analyse customer feedback. This project involves integrating multiple feedback channels, such as emails, surveys, and social media, into a unified SAP CRM platform. The system should be capable of categorising feedback, generating reports, and providing actionable insights to improve customer satisfaction.

 

Sales and Marketing Automation

Implement an automated solution for sales and marketing processes. This project focuses on automating lead generation, tracking customer interactions, and managing marketing campaigns within SAP CRM. The goal is to enhance the efficiency of sales cycles, improve targeting and personalisation of marketing efforts, and increase overall sales performance.

Customer Service Portal

Create a self-service portal for customers to access support resources, submit service requests, and track the status of their inquiries. This project includes developing an intuitive interface, integrating it with the SAP CRM backend for real-time updates, and ensuring seamless communication between customers and support teams. 

For Corporates

Educate your workforce with new skills to improve their performance and productivity.

Corporate Training
"Leading Companies We've Served"
Our Instructor
Name
Mr. Sunil Shetty
Experience
15+ Years
Specialized in
SAP CRM Architecture, Web UI, Marketing, Web Client
More Details
As a trainer at Infibee Technologies, Mr. Sunil Shetty is a wealth of experience and expertise in teaching SAP CRM trainers are industry experts with extensive experience and specialized knowledge in customer relationship management. Our trainers are dedicated professionals who bring a wealth of practical experience and theoretical understanding to the classroom, ensuring that you receive top-notch training in SAP CRM.

SAP CRM Course Training Objectives

Enroll in our SAP CRM Classes in Chennai, where our course focuses on providing high-quality training with a strong foundation in core concepts and a practical approach. Through exposure to current industry use cases and scenarios, participants will enhance their skills and gain the ability to execute real-time projects using best practices. 

The average salary for SAP CRM professionals can vary significantly based on factors such as experience, location, and the size of the employing organization. Entry-level SAP CRM consultants typically earn between INR 4–6 LPA, as they are just starting their careers and gaining foundational knowledge and skills. Mid-level professionals, with 4–8 years of experience, see a substantial increase in their earnings, with salaries ranging from INR 8–15 LPA. 

SAP offers a variety of certifications for professionals looking to specialize in SAP CRM, including the SAP Certified Application Associate – CRM and the SAP Certified Application Professional – CRM. These certifications are highly regarded in the industry as they validate a professional’s knowledge and skills in SAP CRM modules. Earning these certifications can significantly enhance a professional’s career prospects by demonstrating their expertise and commitment to potential employers.

An SAP CRM course curriculum is designed to provide a comprehensive understanding of the CRM functionalities within the SAP ecosystem. Key topics covered typically include an introduction to SAP CRM and its architecture, master data management, and the various CRM modules such as Sales, Service, and Marketing. Courses also delve into the Interaction Center, Web Channel, and CRM Middleware, along with essential configuration and customization techniques.

Enrolling in an SAP CRM course generally requires participants to have a basic understanding of business processes related to customer relationship management. Familiarity with SAP ERP modules can be advantageous, although it is not always mandatory. A good grasp of sales, service, and marketing processes is beneficial, and having a technical background or experience in software applications can further ease the learning process.

Completing SAP CRM training opens up numerous career opportunities across different levels of expertise. For those at the entry level (0–3 years), positions such as SAP CRM Consultant Trainee and Junior SAP CRM Analyst, with salaries ranging from 4–6 LPA, are common starting points. Mid-level professionals (4–8 years) can advance to roles like SAP CRM Functional Consultant, SAP CRM Technical Consultant, or SAP CRM Solution Architect, with salaries between 8–18 LPA.

Choosing a career in SAP CRM can be highly rewarding for several reasons. There is a strong demand for SAP CRM professionals across various industries, driven by businesses’ need to manage customer relationships effectively. The career offers attractive salary packages and significant opportunities for growth and advancement.

Job Assistance Program

Our Job Assistance Programme offers you special guidance through the course curriculum and helps in your interview preparation.

Specialised Curriculum
Get on-field knowledge and skills from our expert instructors.
Assessment
Upgrade your on-field skills with our assessments and track your progress in real time.
Hands-on Project
Our hands-on project help you gain experience in real-time working.
Certification Guidance
A global certificate always helps you stand out from the crowd.
Portfolio Building
Experts guide you to maximise your profile with current industry trends that employers expect.
Placment Cell
We promote your abilities and showcase your portfolio to employers.

SAP CRM Career Opportunity

SAP CRM is a widely used customer relationship management solution that is compatible with all major operating systems and devices, eliminating the need for frequent upgrades. It ranks among the highest-paying careers in the software industry. Professionals with an SAP CRM certification can earn an average salary of 7 LPA per year, reflecting the value and demand for expertise in this field.

Annual Pay Scale
Employers
Annual Salary
Hiring Companies

Placement Guidance & Interview Preparation

Infibee’s placement guidance navigates you to your desired role in top organisations, ensuring you stand out and excel in every opportunity.

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I joined Infibee in order to take a Data Science Course. Being from a non-IT background, I believe that being an IT Professional will be difficult for me. But now I believe that joining Infibee is the best decision I've ever made. My overall experience has been excellent. The teaching and non-teaching staff are both excellent. I will never forget the experience I had with Infibee. Thank you for your help and support, Infibee.
Muthu krishnan
I graduated without an IT background, but Infibee has helped me advance my career as a data scientist. Here, mentors are very helpful. With the right guidance and dedication, you can achieve your dreams. Self-study is also crucial if you want to stand out from the crowd and seize your opportunities.Companies frequently visit Infibee for placements and take some incredible talent with them.
Pranali
I enrolled in Infibee's PG Data Science course. The training experience was excellent, with 80% practical training and 20% theory, which was extremely beneficial. I learned a great deal. My placement process began after I completed my course, and I am now working as an RPA and Data Science Intern at rsutra. Nisha Mam was extremely helpful during the placement process.
Yuvaraj
The courses on Infibee are excellent. It has great value. I was non IT person and joined for Data Science course it was really helpful and interesting learning with Infibee. Teachers are also incredible they did an excellent job of ensuring that we understood each concept. Excellent job setting up the mock test and interview. I enjoyed finding more skill out of me from Infibee.I appreciate Infibee's assistance in advancing my career.
Lavanya
I completed Full Stack Development Course at infibee. Infibee is the best training institute. My trainer taught us the best concepts out there. His teaching skills are great. They are having lots of knowledge. The way of teaching is also good. I am satisfied with the course. Glad to have found this institute.
Madhaiyan Madhan

SAP CRM Training FAQ's

Infibee SAP CRM Training In Chennai offers wide range of services that suits for both fresher and experienced persons via both offline and online at your suitable time slots.

You need not worry about having missed a class. Our dedicated course coordinator will help them with anything and everything related to administration. The coordinator will arrange a session for the student with trainers in place of the missed one.

Yes, of course. You can contact our team at Infibee Technologies, and we will schedule a free demo or a conference call with our mentor for you.

We provide classroom, online, and self-based study material and recorded sessions for students based on their individual preferences.

Yes, all our trainers are industry professionals with extensive experience in their respective domains. They bring hands-on practical and real-world knowledge to the training sessions.

Yes, participants typically receive access to course materials, including recorded sessions, assignments, and additional resources, even after the training concludes.

We provide placement assistance to students, including resume building, interview preparation, and job placement support for a wide range of software courses.

Yes, we offer customisation of the syllabus for both individual candidates and corporate also.

Yes, we offer corporate training solutions. Companies can contact us for customised programmes tailored to their team’s needs.

Participants need a stable internet connection and a device (computer, laptop, or tablet) with the necessary software installed. Detailed technical requirements are provided upon enrollment.

In most cases, such requests can be accommodated. Participants can reach out to our support team to discuss their preferences and explore available options.

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